Arcona Hotel am Havelufer

Service at the reception could have been better: 1) when I checked in I was early and the receptionist mentioned that I should come back every hour to ask for the availability of the room. I had to come back two times to ask for availability. I was just sitting in the reception hall and had asked if they could let me know when the room would become available, but they did not do that. 2) when I checked out a taxi was ordered but a wrong destination was communicated to the taxi driver; meaning that I had to change taxis before reaching my destination. Very disturbing.

Good size room. Comfortable bed. Effective shower.

Efficient but not welcoming. Agressive rooks & many wasps prevented use of terrace at breakfast. Room doors required slamming with shoulder twice to open - every time. Wifi in room not good. Sockets by bed very low down. Difficult to use.

Centrally located. Next to the river.

Design outdated. Stuff uncommunicative. Breakfast crowd in front of our window makes sleep impossible after 7.30 in the morning - on a Sunday morning. Bicycles have to get parked “somewhere outside”.