Good to know
|Distance to city centre||0,8 km|
Time of year
Show reviews that mention
I came back after many years. The location and the charm from the old days is a must
I didn’t like the people from Bradesco which rent part of the property and the guests couldn’t go to the inside garden, we didn’t have chairs along the main hall, the game room and bar was all taken. It was very upsetting. I noticed lack of care in details. We didn’t have the light over the mirror in the bathroom. No fixture and no bulbs of course. I asked two time to be repaired and they never did it. The mirror had brown spots . We didn’t have a garbage can in the room only in the bathroom, the shower box had the top loose what was not easy to close the door.
The staff were regulating the use of towels in the pool area and complained about the amount of towels used by guests previously, as the hotel was full. They also showed dissatisfaction with the use of the sauna, because they would have to clean. It was very embarrassing to hear the whining of the servants
I liked the location, the comfort of the room, the pool area and the sauna.
Very attentive staff. Best location in the city. Nice breakfast.
It was a amazing building and the sulphur pool was incredibly nice with warm water.
A female member of the staff was quite rude because we arrived last minute to have breakfast. They close the doors at 10 but don't take the food away until 10:30. The day before we got there 9:55 and had breakfast without a problem but the next day we got there at 10pm and the stuff made a bit of big deal that breakfast ends at 10:00am. The head waiter asked us to make a plate that they were going to take the food away. That's understandable since we were there at that time - but a young female member of the staff almost elbowed my partner as she was getting the food and had a really grumpy face on her. I think that although we were there last minute for breakfast and they had been serving until 10:30 in the previous days, that was uncalled for since we were paying guests.
The hotel is old, but this is not an excuse to never renovate or make it modern!
They should improve the Gym, the SPA places and renovate all rooms.
With a stay at Palace Hotel, you'll be centrally located in Pocos De Caldas, within a 15-minute drive of Walter World Theme Park and Jose A Junqueira Park. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. This hotel has 4 meeting rooms available for events.
based on 2 153 reviews
Things to know
- Friendly atmosphere
- Friendly service
Policies vary by room type and provider.
FAQs when booking at Palace Hotel
Where is Palace Hotel located?
Palace Hotel is located at Praça Doutor Pedro Sanches, 0,8 km from the centre of Poços de Caldas. Pedro Sanches Square is the closest landmark to Palace Hotel.
When is check-in time and check-out time at Palace Hotel?
Check-in time is 16:00 and check-out time is 12:00 at Palace Hotel.
Does Palace Hotel offer free Wi-Fi?
Yes, Palace Hotel offers free Wi-Fi.
Does Palace Hotel offer free parking?
No, Palace Hotel does not offer free parking.
Does Palace Hotel offer free airport shuttle service?
No, Palace Hotel does not offer free airport shuttle service.
How far is Palace Hotel from the airport?
Palace Hotel is 115,2 km from Varginha Trompowsky. Palace Hotel is 138 km from São Carlos Mario Pereira Lopes.
Can you bring pets to Palace Hotel?
No, pets are not allowed at Palace Hotel.
Does Palace Hotel have a pool?
Yes, Palace Hotel has a pool on-site.
Most popular landmarks
- Pedro Sanches Square 38 m
- Palace Casino 67 m
- Jose A Junqueira Park 184 m
- Antonio Carlos Fountains 217 m
- Pocos de Caldas Cable Car 225 m
- Paco das Aguas Shopping Center 309 m
|Varginha Trompowsky||115,2 km|
|São Carlos Mario Pereira Lopes||138 km|