Hotel Hacienda Maria Bonita

10 Avenida, 215 between 10 & 12 calle, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 873 2049

Cheapest
rate per night

8,5

Excellent
based on 1 455 reviews
Hotel Hacienda Maria Bonita - Playa del Carmen, Quintana Roo, Mexico
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Orbitz R737
CheapTickets R755
KAYAK R843
Orbitz
CheapTickets
KAYAK

Good to know

Value for money 8,5
Distance to city centre 0,6 km
Location rating 9,3
Nearest airport Cancun
Distance to airport 49,8 km

Rooms

Check-in
Check-out

King rooms

R873+

Photo
Bed type
Provider
Nightly base price
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Unknown
R873 per night

Standard rooms

R737+

Photo
Bed type
Provider
Nightly base price
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Unknown
R737 per night
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Unknown
R755 per night
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Unknown
R843 per night
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Unknown
R847 per night

Reviews

Pros

Cons

Traveller rating

123
61
26
7
0

Time of year

Traveller type

Show reviews that mention

+
bad smell in 23 reviews
block away in 4 reviews
clean rooms in 6 reviews
close to the beach in 31 reviews
close to the bus station in 21 reviews
close to the main street in 32 reviews
coco bongo in 16 reviews
difficult to find parking in 25 reviews
frame window in 4 reviews
free coffee and cake in 21 reviews
great location in 160 reviews
great staff in 72 reviews
hot water in 31 reviews
hotel is very nice in 72 reviews
internet slow in 5 reviews
loud music in 20 reviews
mexican style in 6 reviews
noisy at night in 62 reviews
playa del in 17 reviews
restaurants and shops in 5 reviews
swimming pool in 38 reviews
typical mexican in 5 reviews
wifi not always working in 5 reviews
  • Good
    Oct 2019
    6,7

    Very friendly, the rooms are very clean.

    Very noisy. Next to the hotel is a bigclub wich is open every night, till +-5.30 h you can literally sing every song when laying in your bed. Your bed will also vibrate on the basses of the music.... So i woke up every night and couldn't sleep until 5.30 h.

  • Excellent
    Sep 2019
    10,0

    This place is conveniently located for those looking to be close to the action and fun in Playa del Carmen, steps from the Coco Bongo and very close to the 5th Avenue, I'd say it is just a perfect location. Can be loud but not enough to lose sleep because of that. The hotel itself is just beautiful, loved the colorful walls, the Mexican hacienda decoration from the entrance to the rooms, it actually makes you feel welcomed and happy. Bere at the front desk is THE BEST, she suggested us tours which were awesome and she is always willing to provide information and suggestions to enhance your experience in Playa. She even made a map in a piece of paper for us explaining how to get to Tulum by colectivos we loved it. There are some details however, more available towels in the room would be perfect, as well as better shampoo and soap in the bathroom, the pool was good but had some insects floating with us, and we experienced a blackout one night which despite the obvious efforts for fixing it the information was not properly shared and many guests didn't know when the electricity would be reestablished. If you're looking for a nice, affordable, well located, and comfy place to stay in Playa del Carmen this is a very good option.

  • Okay
    Sep 2019
    4,6

    Location was perfect, it was a pitty I DID NOT ENJOY IT DUE TO THE LACK OF PROFESSIONAL WORKERS.

    We arrived at 5pm to do our check-in with no electrical power on the hotel whatsoever... they told us that in 2 hours it would be restored, it wasnt. I had to shower and do my make-up in the dark to go out. At 9pm We returned to the hotel, again no electrical power; they were trying to connect an external power source and told us it would only take 15 min... returned back at 10pm- again no electrical power... by now one would undertand hotel staff are liers and doesnt have a clue of what the heck is going on. I asked to speak with the manager, a Mr. Francisco told us he was “in charge” of the circus and I explained to him that I did not pay to be on the dark with no AC, in a good location... he basically told us it was not his fault to what I reply that neither was mine.. I had paid my accomodation and this was not OK. It was not I demanded to be moved to another hotel, so I could rest that he started to get REALLY AGRESSIVE. Really, I was impressed by how rude a Service employee could get, again, Im the customer and expect a good treatment. He moved us to another hotel Playa Encantada, it was not great but it had Electrical power and AC. I would not recommend staying in a hotel attended by this kind of rude people. No customer attention, no compensation, no politeness, no nothing, just a service employee being rude at his customer. WHAT A BAD EXPIRIENCE. I would recommend to the owner to invest a little on training of his/her employes, at the end of the day, we are paying for a service and we expect a good one.

  • Excellent
    Sep 2019
    9,6

    Music from the clubs

  • Good
    Sep 2019
    7,5

    Location and friendly staff

    Too noisy I didn’t sleep at all. The air conditioning didn’t work either. Room very hot.

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About

Overview

With a stay at Hotel Hacienda Maria Bonita in Playa del Carmen (Gonzalo Guerrero), you'll be steps from Quinta Avenida and 5 minutes by foot from Playa del Carmen Main Beach. Featured amenities include express check-in, express check-out, and a 24-hour front desk. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,5 Excellent

based on 1 455 reviews

8,7

Cleanliness

8,2

Comfort

8,5

Staff

8,5

Value for money

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Parking
Free Wi-Fi
Disabled access
Car hire
Internet
Concierge service
Bicycle hire
Outdoor pool
Express check out
Air-conditioned
24-hour front desk
Safe
Airport Shuttle (Surcharge)
Designated smoking area
Storage available
Non-smoking rooms available
Terrace/Patio
Currency exchange on-site
Hot tub
Restaurant
Bar/Lounge

Photos

Hotel Hacienda Maria Bonita - Playa del Carmen - Building All photos (35)
Hotel Hacienda Maria Bonita - Playa del Carmen - Bathroom Bathroom (3)
Hotel Hacienda Maria Bonita - Playa del Carmen - Bedroom Bedroom (8)
Hotel Hacienda Maria Bonita - Playa del Carmen - Building Building (4)
Hotel Hacienda Maria Bonita - Playa del Carmen - Front desk Front desk (1)

Location

Most popular landmarks

  • Parque 28 de julio 206 m
  • Calle Quinta Avenida 338 m
  • Playa principal de Playa del Carmen 379 m
  • Yucatek Divers 0,5 km
  • Muelle Navega 0,7 km
  • Mamita's Beach Club 0,9 km

Getting around

Playa Del Carmen 1,1 km
San Miguel de Cozumel 19,2 km

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