Good to know
|Value for money||8,5|
|Distance to city centre||0,6 km|
|Distance to airport||49,8 km|
|"Great location Cleanliness Helpful staff."||(in 108 reviews)|
|"Swimming pool is pretty big."||(in 21 reviews)|
|"Friendly and helpful staff."||(in 44 reviews)|
|"WiFi was not working reliably."||(in 5 reviews)|
|"Couldn’t sleep at night!!"||(in 17 reviews)|
|"No hot water."||(in 10 reviews)|
Time of year
Show reviews that mention
|bad smell||in 23 reviews|
|block away||in 4 reviews|
|clean rooms||in 6 reviews|
|close to the beach||in 31 reviews|
|close to the bus station||in 21 reviews|
|close to the main street||in 32 reviews|
|coco bongo||in 16 reviews|
|difficult to find parking||in 25 reviews|
|frame window||in 4 reviews|
|free coffee and cake||in 21 reviews|
|great location||in 160 reviews|
|great staff||in 72 reviews|
|hot water||in 31 reviews|
|hotel is very nice||in 72 reviews|
|internet slow||in 5 reviews|
|loud music||in 20 reviews|
|mexican style||in 6 reviews|
|noisy at night||in 62 reviews|
|playa del||in 17 reviews|
|restaurants and shops||in 5 reviews|
|swimming pool||in 38 reviews|
|typical mexican||in 5 reviews|
|wifi not always working||in 5 reviews|
Very friendly, the rooms are very clean.
Very noisy. Next to the hotel is a bigclub wich is open every night, till +-5.30 h you can literally sing every song when laying in your bed. Your bed will also vibrate on the basses of the music.... So i woke up every night and couldn't sleep until 5.30 h.
This place is conveniently located for those looking to be close to the action and fun in Playa del Carmen, steps from the Coco Bongo and very close to the 5th Avenue, I'd say it is just a perfect location. Can be loud but not enough to lose sleep because of that. The hotel itself is just beautiful, loved the colorful walls, the Mexican hacienda decoration from the entrance to the rooms, it actually makes you feel welcomed and happy. Bere at the front desk is THE BEST, she suggested us tours which were awesome and she is always willing to provide information and suggestions to enhance your experience in Playa. She even made a map in a piece of paper for us explaining how to get to Tulum by colectivos we loved it. There are some details however, more available towels in the room would be perfect, as well as better shampoo and soap in the bathroom, the pool was good but had some insects floating with us, and we experienced a blackout one night which despite the obvious efforts for fixing it the information was not properly shared and many guests didn't know when the electricity would be reestablished. If you're looking for a nice, affordable, well located, and comfy place to stay in Playa del Carmen this is a very good option.
Location was perfect, it was a pitty I DID NOT ENJOY IT DUE TO THE LACK OF PROFESSIONAL WORKERS.
We arrived at 5pm to do our check-in with no electrical power on the hotel whatsoever... they told us that in 2 hours it would be restored, it wasnt. I had to shower and do my make-up in the dark to go out. At 9pm We returned to the hotel, again no electrical power; they were trying to connect an external power source and told us it would only take 15 min... returned back at 10pm- again no electrical power... by now one would undertand hotel staff are liers and doesnt have a clue of what the heck is going on. I asked to speak with the manager, a Mr. Francisco told us he was “in charge” of the circus and I explained to him that I did not pay to be on the dark with no AC, in a good location... he basically told us it was not his fault to what I reply that neither was mine.. I had paid my accomodation and this was not OK. It was not I demanded to be moved to another hotel, so I could rest that he started to get REALLY AGRESSIVE. Really, I was impressed by how rude a Service employee could get, again, Im the customer and expect a good treatment. He moved us to another hotel Playa Encantada, it was not great but it had Electrical power and AC. I would not recommend staying in a hotel attended by this kind of rude people. No customer attention, no compensation, no politeness, no nothing, just a service employee being rude at his customer. WHAT A BAD EXPIRIENCE. I would recommend to the owner to invest a little on training of his/her employes, at the end of the day, we are paying for a service and we expect a good one.
Music from the clubs
Location and friendly staff
Too noisy I didn’t sleep at all. The air conditioning didn’t work either. Room very hot.
With a stay at Hotel Hacienda Maria Bonita in Playa del Carmen (Gonzalo Guerrero), you'll be steps from Quinta Avenida and 5 minutes by foot from Playa del Carmen Main Beach. Featured amenities include express check-in, express check-out, and a 24-hour front desk. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
based on 1 455 reviews
Value for money
Policies vary by room type and provider.
Reviews about Hotel Hacienda Maria Bonita
Most popular landmarks
- Parque 28 de julio 206 m
- Calle Quinta Avenida 338 m
- Playa principal de Playa del Carmen 379 m
- Yucatek Divers 0,5 km
- Muelle Navega 0,7 km
- Mamita's Beach Club 0,9 km
|Playa Del Carmen||1,1 km|
|San Miguel de Cozumel||19,2 km|