Best Western Plaza Inn

2 stars
8,6
Very good
based on 2974 reviews
2 974 reviews
3755 Parkway, Pigeon Forge, TN 37863-3813, United States
3755 Parkway, Pigeon Forge, TN
+1 865 453 5538
Tue 25/8
-
Wed 26/8
2 guests, 1 room
Lounge
Living room
Pool
Pool
Balcony
Pool
Pool
Balcony
Pool
Bedroom
Bedroom
Bedroom
Patio
Restaurant
Bedroom
Bathroom
Bedroom
Building
Pool
Bedroom
Building
Bedroom
Building
Bedroom
Bedroom
Lobby
Building
Pool
Building
Bedroom
Bedroom
Building
Front desk
Bedroom
Bedroom
Lobby
Bedroom
Bedroom
Bedroom
Bedroom
Building
Bedroom
Pool
Bedroom
Bedroom
Dining room
Balcony
Bedroom
Bedroom
Bedroom
Pool
Bedroom
Front desk
Pool
Bedroom
Bedroom
Buffet
Bedroom
Restaurant
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Situated in Pigeon Forge, Best Western Plaza Inn is an easy drive from Gatlinburg and provides a heated pool, a Jacuzzi and free Wi-Fi. It also features laundry facilities, a 24-hour business centre and a 24-hour reception.

This 3-star hotel provides a tour desk, a lift and meeting rooms.

There are 201 rooms at Best Western Plaza Inn, each providing all the necessities to ensure a comfortable stay. They are also fitted with a microwave, a hair dryer and a refrigerator.

The hotel features a conveniently located on-site café. Alternatively, there are a selection of eating options in close proximity.

Best Western Plaza Inn is within walking distance of Pigeon Forge Mill. Great Smoky Mountains is also an easy car ride away.

8,6
Very good
2974 reviews

Latest deals for Best Western Plaza Inn

Tue 25/8
-
Wed 26/8
Standard Room, bed type unknown
No inclusions
Queen room, 2 queen beds
No inclusions
King room, 1 king bed
No inclusions
Queen room, 2 queen beds
No inclusions
King room, bed type unknown
No inclusions
Standard Room, 2 queen beds
No inclusions
Queen room, 2 queen beds
No inclusions
King room, 1 king bed
No inclusions
Standard Room, 2 queen beds
No inclusions
King room, bed type unknown
No inclusions
Queen room, 2 queen beds
No inclusions
Standard Room, 2 queen beds
No inclusions
Queen room, bed type unknown
No inclusions
King room, bed type unknown
No inclusions
King room, 1 king bed
No inclusions
Queen room, 2 queen beds
No inclusions
Standard Room, 2 queen beds
No inclusions
King room, 1 king bed
No inclusions
Queen room, 2 queen beds
No inclusions
Queen room, 2 queen beds
No inclusions
King room, 1 king bed
No inclusions
King room, 1 king bed
No inclusions
Double room, 2 double beds
No inclusions
Queen room, 2 queen beds
No inclusions
*Total includes estimated local taxes & fees payable on check out.

Amenities at Best Western Plaza Inn

  • Indoor pool
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Free parking
  • Business centre
  • Cable or satellite TV
  • Free toiletries
  • Child pool

Kitchen

  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Microwave
  • Kitchen
  • Kitchenette

Basics

  • Free Wi-Fi
  • Internet
  • Air-conditioned
  • Free toiletries
  • Heating

Services and conveniences

  • Business centre
  • Wake-up service
  • Meeting/Banquet facilities
  • 24-hour front desk

Accessibility and suitability

  • Non-smoking rooms available
  • Lift
  • Accessible parking

Dining

  • Vending machine (drinks)
  • Coffee shop
  • Vending machine (snacks)

Pool and spa

  • Hot tub
  • Indoor pool

Parking and transportation

  • Free parking
  • Private parking

Laundry

  • Laundry facilities
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

General

  • Family rooms
  • Interconnected room(s) available

Health and safety

  • Daily housekeeping
  • First-aid kit

Media and entertainment

  • Cable or satellite TV

Bathroom

  • Hairdryer

Things to do

  • Snowboarding

Family friendly

  • Child pool

Reviews of Best Western Plaza Inn

8,6
Very good
2974 verified ratings
Wonderful
1713
Very good
501
Good
366
Okay
122
Fair
123
Mediocre
55
Poor
94

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, clean rooms, friendly and helpful staff, and enjoyable pool facilities. Many found the beds comfortable and appreciated the value for the price. Some guests mentioned noise issues, especially from other guests and housekeeping, and noted that breakfast and bathroom amenities could be improved. Overall, the positives outweighed the negatives, making it a popular choice for repeat stays.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service8.5 out of 10
Pool8.5 out of 10
Breakfast5 out of 10
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All reviews

10
Wonderful
Anonymous, Apr 2026
Room was clean. Mattress and pillows comfortable. You can tell they have tried to update. Pools were beautiful and maintained. Hot tub inside was not warm.
5.4
Fair
Anonymous, Oct 2019
Pros (+) Location
Cons (-) Facility was old run down and in need of refurbishment.

Location

3755 Parkway, Pigeon Forge, TN 37863-3813

What's nearby

  • Gatlinburg Municipal Golf Course0.9 km
  • Old Mill Square0.9 km
  • Pigeon Forge Mill1 km
  • Smoky Mountain Speedpark1.3 km
  • FunStop Family Action Park1.3 km
  • Chasing Rainbows Museum2 km
  • Dollywood2 km
  • Southern Gospel Museum and Hall of Fame2.1 km
  • Jurassic Jungle Boat Ride2.9 km
  • Dollywood's Splash Country Water Adventure Park3.5 km
  • The Forge Cinemas3.9 km
  • Thomas Kinkade At Waldens Landing3.9 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Best Western Plaza Inn

Which month has the cheapest rates at Best Western Plaza Inn?

The cheapest month to stay at Best Western Plaza Inn is February, with an average nightly rate of R1 234. The most expensive month is October at R2 728 per night.

What is the cheapest day to book Best Western Plaza Inn?

The cheapest day to book Best Western Plaza Inn is Tuesday, with an average nightly rate of R1 457. The most expensive day is Saturday at R2 551 per night.

How far in advance should you book Best Western Plaza Inn?

To get the best price at Best Western Plaza Inn, book around 4 weeks in advance. This could save you approximately 52% compared to booking last minute.

FAQs when booking at Best Western Plaza Inn

  • Where is Best Western Plaza Inn located?

    Best Western Plaza Inn is located at 3755 Parkway, 1 km from the centre of Pigeon Forge. Gatlinburg Municipal Golf Course is the closest landmark to Best Western Plaza Inn.

  • When is check-in time and check-out time at Best Western Plaza Inn?

    Check-in time is 16:00 and check-out time is 11:00 at Best Western Plaza Inn.

  • Does Best Western Plaza Inn offer free Wi-Fi?

    Yes, Best Western Plaza Inn offers free Wi-Fi.

  • Does Best Western Plaza Inn offer free parking?

    Yes, Best Western Plaza Inn offers free parking.

  • How far is Best Western Plaza Inn from the airport?

    Best Western Plaza Inn is 40 km from Knoxville McGhee Tyson. Best Western Plaza Inn is 98,9 km from Asheville Regional.

  • Does Best Western Plaza Inn have a pool?

    Yes, Best Western Plaza Inn has a pool on-site.

  • How does KAYAK find such great Best Western Plaza Inn hotel deals?

    KAYAK scours the web for all room deals available at Best Western Plaza Inn in Pigeon Forge and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Best Western Plaza Inn and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Best Western Plaza Inn.

Nearby hotels and places to stay

Closest

See more nearby stays
2-star hotel
18% cheaper
Quality Inn and Suites at Dollywood Lane
7.7 Good (434 reviews)0,07 kmOutdoor pool, Room service, Free Wi-FiR842+
2-star hotel
10% cheaper
Riverchase Lodge
5.5 Okay (2 470 reviews)0,12 kmOutdoor pool, Indoor pool, Free Wi-FiR926+
2-star hotel
Comfort Inn & Suites at Dollywood Lane8.2 Excellent (1 728 reviews)0,15 kmIndoor pool, Free Wi-Fi, Tea/coffee makerR1 358+
2-star hotel
Best Western Toni Inn8.6 Excellent (5 982 reviews)0,17 kmOutdoor pool, Indoor pool, Free Wi-FiR1 072+

Cheapest

See cheapest stays in Pigeon Forge
2-star hotel
43% cheaper
Travelodge by Wyndham Pigeon Forge Dollywood Lane
8.3 Excellent (1 446 reviews)0,29 kmOutdoor pool, Free Wi-Fi, Coffee machineR585+
2-star hotel
18% cheaper
Quality Inn and Suites at Dollywood Lane
7.7 Good (434 reviews)0,07 kmOutdoor pool, Room service, Free Wi-FiR842+
2-star hotel
14% cheaper
Conner Hill Motor Lodge
8.2 Excellent (1 298 reviews)0,34 kmOutdoor pool, Free Wi-Fi, Coffee machineR877+
2-star hotel
13% cheaperSuper 8 by Wyndham Pigeon Forge Dollywood Lane8.5 Excellent (2 345 reviews)0,39 kmOutdoor pool, Free Wi-Fi, Tea/coffee makerR894+

Most recommended

See most recommended stays in Pigeon Forge
The Heritage
9.9 Excellent (63 reviews)0,39 kmIndoor pool, Free Wi-Fi, Tea/coffee makerR7 910+
2-star hotel
Norma Dan Motel - Near Dolly Parton's Stampede Dinner Attraction
9.4 Excellent (1 review)0,23 kmOutdoor pool, Indoor pool, Free Wi-FiR1 381+
2-star hotel
Best Western Toni Inn8.6 Excellent (5 982 reviews)0,17 kmOutdoor pool, Indoor pool, Free Wi-FiR1 072+
2-star hotel
13% cheaperSuper 8 by Wyndham Pigeon Forge Dollywood Lane8.5 Excellent (2 345 reviews)0,39 kmOutdoor pool, Free Wi-Fi, Tea/coffee makerR894+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,8
1,0 km
Knoxville McGhee Tyson
40,0 km

Everything you need to know for your stay in Pigeon Forge

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