SureStay InnSuites Phoenix Hotel & Suites by Best Western

2 stars
1615 East Northern Avenue, Phoenix, AZ 85020-3932, United States
Phoenix, AZ
7,7
Good
based on 1308 reviews
1 308 reviews
Wed 5/11
-
Thu 6/11
1 room, 2 guests
Deals from
R1 331
/Cheapest rate per night
Room type
Provider
Nightly total
King room
R1 331
Standard Room
R1 387
Double room
R1 426
41 more SureStay InnSuites Phoenix Hotel & Suites by Best Western deals
41 more SureStay InnSuites Phoenix Hotel & Suites by Best Western deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Best Western InnSuites Phoenix Hotel & Suites provides award-winning 3-star accommodation in Phoenix. It features a day spa, as well as a Jacuzzi, free Wi-Fi and an outdoor heated pool.

There are a variety of facilities available to guests of the hotel, such as a beauty centre, an express check-in and check-out feature and meeting facilities. Staff are available 24/7 and can book tours and tickets.

The hotel's rooms are spacious and feature a kitchenette that is equipped with a refrigerator and a microwave. They provide a spa bath, tea and coffee making facilities and movies-on-demand.

For those wishing to dine out during their stay at Best Western InnSuites Phoenix Hotel & Suites, there are a variety of eateries located close by. Heritage Square, Phoenix Zoo and Scottsdale Fashion Square are nearby.

7,7
Good rating
Based on 1 308 verified guest reviews

Latest deals for SureStay InnSuites Phoenix Hotel & Suites by Best Western

Wed 5/11
Thu 6/11
Queen room
2 queen beds
R1 553
nightly with fees
2 queen beds
R1 629
nightly with fees
bed type unknown
R1 716
nightly with fees
Executive room
1 king bed
R3 204
nightly with fees
King room
1 king bed
R1 331
nightly with fees
bed type unknown
R1 463
nightly with fees
1 king bed
R1 513
nightly with fees
Double room
2 double beds
R1 426
nightly with fees
bed type unknown
R1 443
nightly with fees
1 double bed
R1 444
nightly with fees
Standard Room
bed type unknown
R1 387
nightly with fees
bed type unknown
R1 430
nightly with fees
2 queen beds
R1 782
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at SureStay InnSuites Phoenix Hotel & Suites by Best Western

  • Outdoor pool
  • Fitness centre
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Conditioner

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Safe
  • Delivered food is securely covered

Services and conveniences

  • Business centre
  • Wake-up service
  • Meeting/Banquet facilities
  • Key card access
  • Express check-out
  • Bottle of water
  • 24-hour front desk

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Accessible parking
  • No smoking
  • Designated smoking area

Things to do

  • Gift shop
  • Hiking
  • Bicycle hire
  • Casino
  • Golf
  • Cycling

Kitchen

  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Kitchenette

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Outdoor

  • Terrace/Patio
  • Grill

Bedroom

  • Alarm clock
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Dining

  • Vending machine (drinks)
  • Vending machine (snacks)

General

  • Family rooms
  • Telephone

Parking and transportation

  • Free parking

Fitness

  • Fitness centre

Reviews of SureStay InnSuites Phoenix Hotel & Suites by Best Western

7,7
Good
1308 verified ratings
Wonderful
599
Very good
270
Good
189
Okay
74
Fair
71
Mediocre
49
Poor
56

Summary of reviews

Guests say
Guests generally appreciated the friendly staff and good location of the hotel. However, there were several complaints regarding cleanliness, with some guests mentioning issues like unclean rooms and unpleasant odors. The breakfast received positive remarks, but there were also concerns about the availability of amenities and the condition of certain facilities.
AI-generated from customer reviews
Service9.5 out of 10
Location9 out of 10
Cleanliness3 out of 10
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All reviews

8.5
Very good
Rachel, Apr 2019
Pros (+) The staff is very nice and the location is very convenient. It's great they will price match for you.
Cons (-) It's a best Western so it's far from fancy, but it's pretty clean. Maybe it's they had a spa. But that's why thru have resorts.
9.1
Wonderful
Shaunie, Sept 2018
Pros (+) The pillow top mattresses and generous free breakfast options.
Cons (-) My shower faucet was hard to turn all the way off
10
Wonderful
Anonymous, Jun 2017
Pros (+) Great customer service!!!
Cons (-) Nothing at all
6.2
Okay
Anonymous, Feb 2017
Cons (-) Found crumbs in my bed and hair on the towels. Just mentioned it and they cleaned right away and we're friendly
4.8
Mediocre
Danno, Dec 2016
Cons (-) Dog feces everywhere never cleaned up, stepped in s*** twice!
10
Wonderful
Anonymous, Sept 2016
Pros (+) Rooms were clean & comfortable
8.0
Very good
Anonymous, May 2016
Pros (+) I love that they have a social hour with free drinks
Cons (-) The location was a bit far from Downtown Phoenix and the airport
6.2
Okay
Anonymous, Apr 2016
Pros (+) Close to the airport. Breakfast was included and there were plenty of items to choose from including fruit, yogurt, eggs and sausage.
Cons (-) The walls were very thin and we could hear the people talking next door. When we turned the fan on it smelled of mold and sweat.

Location

1615 East Northern Avenue, Phoenix, AZ 85020-3932

What's nearby

  • Biltmore Fashion Park5.2 km
  • Metrocenter7.5 km
  • Congregation Beth Israel Scottsdale8.6 km
  • Camelback Mountain9.1 km
  • Heard Museum9.3 km
  • FQ Story Neighborhood Historic District10.9 km
  • Westward Ho11.2 km
  • Arizona Center11.3 km
  • Heritage Square11.6 km
  • Arizona Science Center11.8 km
  • Phoenix Convention Center11.9 km
  • Chase Field12.2 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at SureStay InnSuites Phoenix Hotel & Suites by Best Western

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at SureStay InnSuites Phoenix Hotel & Suites by Best Western

  • Where is SureStay InnSuites Phoenix Hotel & Suites by Best Western located?

    SureStay InnSuites Phoenix Hotel & Suites by Best Western is located at 1615 East Northern Avenue in Camelback East, 12 km from the centre of Phoenix. Biltmore Fashion Park is the closest landmark to SureStay InnSuites Phoenix Hotel & Suites by Best Western.

  • When is check-in time and check-out time at SureStay InnSuites Phoenix Hotel & Suites by Best Western?

    Check-in time is 16:00 and check-out time is 11:00 at SureStay InnSuites Phoenix Hotel & Suites by Best Western.

  • Does SureStay InnSuites Phoenix Hotel & Suites by Best Western offer free Wi-Fi?

    Yes, SureStay InnSuites Phoenix Hotel & Suites by Best Western offers free Wi-Fi.

  • Does SureStay InnSuites Phoenix Hotel & Suites by Best Western offer free parking?

    Yes, SureStay InnSuites Phoenix Hotel & Suites by Best Western offers free parking.

  • How far is SureStay InnSuites Phoenix Hotel & Suites by Best Western from the airport?

    SureStay InnSuites Phoenix Hotel & Suites by Best Western is 13,9 km from Phoenix Sky Harbor Intl. SureStay InnSuites Phoenix Hotel & Suites by Best Western is 14,8 km from Phoenix Scottsdale Municipal.

  • Does SureStay InnSuites Phoenix Hotel & Suites by Best Western have a pool?

    Yes, SureStay InnSuites Phoenix Hotel & Suites by Best Western has a pool on-site.

  • How does KAYAK find such great SureStay InnSuites Phoenix Hotel & Suites by Best Western hotel deals?

    KAYAK scours the web for all room deals available at SureStay InnSuites Phoenix Hotel & Suites by Best Western in Phoenix and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at SureStay InnSuites Phoenix Hotel & Suites by Best Western and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for SureStay InnSuites Phoenix Hotel & Suites by Best Western.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,0
12,0 km
Phoenix Sky Harbor Intl
13,9 km

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