Good to know
Distance to city centre
|"The staff was very friendly and helpful."||(in 33 reviews)|
|"Clean rooms, friendly staff."||(in 17 reviews)|
|"Really lovely hotel, and honest staff."||(in 21 reviews)|
|"Small room, smelled like cigarette smoke."||(in 41 reviews)|
|"Room does not match picture."||(in 41 reviews)|
|"There were cockroaches on the bed and drawer."||(in 11 reviews)|
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Staff very rude and the dining room staff very very rude
I was not pick up at the airport as I was told. -Upon arrival the rate per night was changed. -They pretended that they didn't know anything about my reservation and they didn't have a room.available; when they cancelled my online reservation and I paid double the original price they asked, them suddenly there was a room available. They made the whole thing looked like was so difficult to find a room. The toilet and the basin was very dirty. The head shower was leaking from 4 points at the top. The telephone to dial from desk was not working and I had to go down to the lobby if I needed to talk to them. I don't recommend this hotel.
Price rate was changed. Head shower inspected and fixed. Toilet and basin cleaned properly. Very bad place to stay.
near the airport
internet is not working
- Incompetent staff, a late check out was not possible - Horrible disgusting room, everything was dirty and worn but the worst part was that we had bed bugs in the room. If we take them home we can congratulate ourselves....we were so angry about this - we were lucky that we only had to stay one night in this hotel. We packed our things very quickly in the morning, even though our flight only went in the evening. we preferred sightseeing with a tuk tuk driver rather than staying in this hotel for a second longer. in my opinion it should be closed
Staff were brilliant, made the check in very simple as well as the free airport transfer.
Quite dirty, very old furnishings, bad shower, smelt of damp, restaurant very over priced.
With a stay at You Eng Hotel in Phnom Penh, you'll be 6.3 mi (10.2 km) from Central Market and 6.7 mi (10.7 km) from Wat Phnom. Featured amenities include express check-in, express check-out, and a 24-hour front desk. A shuttle from the hotel to the airport is complimentary (available on request).
based on 571 reviews
Things to know
- Good access to airport
- Good shuttle service
Policies vary by room type and provider.
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Reviews about You Eng Hotel
Most popular landmarks
- City Mall 7,9 km
- Olympic Stadium 8,2 km
- Tuol Tom Pong Market 8,4 km
- Tuol Sleng Genocide Museum 8,7 km
- BS Department Store 9,1 km
- Psar Thmei 9,4 km
|Phnom Penh Pochentong||0,7 km|
|Svay Rieng||117,4 km|