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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's location?
The hotel is centrally located, close to main tourist places, making it convenient for exploring the attractions in Petrópolis.
How is the quality of the beds at Hotel Serra da Estrela?
Some guests mentioned that the rooms were comfortable, but there were also comments about the fan not working properly, causing the room to be hot.
Is parking available at the hotel?
The hotel offers a limited number of car parking spots as a courtesy, which can be very helpful, although some guests experienced issues with the breakfast during their stay.
What can guests expect from the hotel's customer service?
The staff is described as polite, smiling, efficient, and careful, providing a friendly and helpful experience for guests.
How is the cleanliness of the hotel's accommodations?
While some guests appreciated the cleanliness and efficiency of the staff, there were also comments about issues with the bathroom odor and the need to change rooms.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Location
Some guests reported issues with street noise, so consider requesting a room away from the front street to minimize disturbance.
Check Room Amenities
The fan in some rooms may not work properly, so it's advisable to check the room's amenities upon arrival.
Explore Nearby Attractions
The hotel is centrally located, making it convenient for exploring attractions such as Museu de Cera de Petropolis and Expeditioners Square.
Parking Tip
If you're driving, note that the hotel offers limited parking spots as a courtesy, so it's recommended to inquire about availability in advance.
Be Mindful of Bathroom Odor
A few guests mentioned an unpleasant odor in the bathroom, so it's worth being aware of this issue.
Breakfast Consideration
While the hotel offers complimentary breakfast, some guests experienced issues with it, so it's advisable to check recent reviews or inquire about the current breakfast situation.
Friendly Staff
Multiple guests praised the friendly and efficient staff, highlighting their helpfulness and politeness.
Accessibility Note
The hotel has stairs that may pose a challenge for guests with heavy luggage, so consider this factor when planning your stay.
Temperature Control
Some guests mentioned issues with room temperature, so it's recommended to check the functionality of amenities like fans or air conditioning upon arrival.
Sauna Facility
Take advantage of the hotel's sauna facility for a relaxing experience during your stay.
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 11:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Hotel Serra da Estrela is located at Rua Washington Luíz, 21, 0,2 km from the centre of Petrópolis. Museu de Cera de Petropolis is the closest landmark to Hotel Serra da Estrela.
Check-in time is 14:00 and check-out time is 11:00 at Hotel Serra da Estrela.
Yes, Hotel Serra da Estrela offers free Wi-Fi.
Hotel Serra da Estrela is 32,8 km from Rio de Janeiro–Galeão Intl.
KAYAK scours the web for all room deals available at Hotel Serra da Estrela in Petrópolis and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Serra da Estrela and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Serra da Estrela.
Value for money | 7,9 |
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Distance to city centre | 0,2 km |
Nearest airport | Rio de Janeiro–Galeão Intl |
Distance to airport | 32,2 km |