Hotel Touraine Opera

The hotel staff was really friendly and they tried really everything to brighten the whole situation.

We stayed in Paris for 10 days. The hotel was under construction when we came. We didn’t have any clue about that when we reserved the hotel, nor did somebody told us that on the beginning... We got a room on the 4 floor and on the 5 were the construction. The room (4 floor) was quite in a bad shape. The closet had no door, the shower curtains were very dirty, the window handle was broken, the TV didn’t work properly and in one moment we didn’t have warm water anymore... plus the awful noise all the time from the constructions. After a few days of complaining we finally got an other room on the 2. Floor. The noise was a little less quiet now but it was impossible to sleep after 9a.m. In the new room the curtains were also an disaster and the TV didn’t work properly neither. Furthermore, the rooms are smaller than on the photos on the booking profile. Photoshop? The breakfast is like on the photos, in the basement, but the food is not made in this hotel, it comes with a delivery every early morning. So the eggs, sausages and pancakes are at 9am or later quite lukewarm and dry. I was really looking forward for this trip but this hotel and the situation with the strike made it very poor and disappointing. I hope some better times for Paris and this hotel will come...

Location

Building-installations