Hipotels Gran Playa De Palma

Very clean, nicely presented hotel. Very nice spa and gym facilities. Swimming pools are good but very busy. Restaurants and bars were good quality and reasonably priced.

4* hotel with 2* service. Real pity as the hotel is great, but they skimp on the most basic things. No tea or coffee making facilities in the room, additional charges for the use of an already installed room safe, no towels in the spa, you have go to reception (two floors up) to get them. Breakfast is a bit of a cattle market, very busy, far too many people in one space, reminded me of a Holiday Inn Express breakfast time, just ridiculous Also, very German centric hotel, which was not a problem in itself, but staff were not fluent in English. They will say they were, but I stayed there for 5 nights and it was a real struggle. Area in not great either. Pretty tacky. Biggest issue for this place however is management. Staff do there best but they have to uphold some weird policies.

The property was very clean, two big pools and the food and drink were good

The view as a sea room is very poor you don’t get a sea view it’s a very brief glimpse of the sea and in reality back on to the street which faces a night club.