3 stars
Carousel Resort Hotel and Condominiums
Photos of Carousel Resort Hotel and Condominiums
Overview
Situated in Ocean City, Carousel Resort Hotel and Condominiums is within easy driving distance of Bethany Beach and provides a Jacuzzi, a sauna and an indoor pool. It also features a concierge, a games room and an express check-in and check-out feature.
There are 237 rooms at the hotel, each providing all the necessities to ensure a comfortable stay. They are also fitted with a hair dryer, a microwave and a refrigerator.
The area surrounding Carousel Resort Hotel and Condominiums has a range of restaurants and cafés. Ocean City's City Hall is an easy car trip away.
Amenities at Carousel Resort Hotel and Condominiums
- Private beach
- Outdoor pool
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Towels/sheets (extra fee)
- Dustbins
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Entertainment staff
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Conference rooms
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Disabled access
- Lift
- Accessible by lift
- Upper floors accessible by lift
Things to do
- Gift shop
- Bicycle hire
- Fishing
- Board games/puzzles
- Game room
- Evening entertainment
- Table tennis
- Pool table
- Ice skating
General
- Family rooms
- Sea view
- Seating area
- Sofa
- Soundproofing
- Telephone
- Carpeted
- City view
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Snack bar
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Family friendly
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' outdoor play equipment
- Playground
Kitchen
- Kitchenette
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Toilet
- Toilet paper
Outdoor
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Balcony
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Cleaning products
- Wardrobe or closet
Laundry
- Iron and ironing board
- Drying rack for clothing
Workspace
- Fax/photocopying
- Desk
Fitness
- Fitness centre
- Tennis
Parking and transportation
- Free parking
Reviews of Carousel Resort Hotel and Condominiums
7.2
Good
2163 verified ratings
Wonderful
729
Very good
324
Good
375
Okay
174
Fair
215
Mediocre
125
Poor
224
Guests say
Guests generally appreciated the hotel's excellent location right on the beach, with many praising easy access to dining and recreational options. The service received mixed reviews, with some staff being described as friendly and accommodating, while others were noted to be unhelpful. However, the cleanliness of the rooms was a consistent concern, with reports of aging facilities and maintenance issues. Many guests expressed disappointment with the room quality, stating it did not meet expectations compared to the price paid, particularly mentioning hard beds and outdated bathrooms.AI-generated from customer reviews
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Score by provider
7.2 out of 10
1887 reviews
7.2 out of 10
103 reviews
5.5 out of 10
4 reviews
7.4 out of 10
10 reviews
Everything was wonderful Thank you
Pros (+) The beach
Cons (-) Everything
Pros (+) Friendly staff. Housekeeping did a great job!
Cons (-) Our room temperature was warm. We made 2 calls to front desk and even went to the front desk. Fan was brought to room. Maintenance Cameron the room but did not resolve problem. Mattresses are old!
Cons (-) The staff was just ridiculous. I received attitudes from more than half of the staff I encountered on my stay there. They also made me wait three hours for my room to be ready and when I asked questions they continued to pass me on to the next rude staff member. When they finally gave me the keys to the room my keys were at the bottom of a pile of room keys suggesting my room had been ready for so...
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Pros (+) All the friendly staff, and food was good.
Cons (-) There was half of a dead rat on the hallway my toddler stepped on it. !!
Pros (+) Location
Cons (-) A/C didn't work. Ice Rink closed
Pros (+) I can honestly say nothing at all. Terrible place!!!!
Cons (-) Check was crazy and unorganized. Had to wear flip flops in the shower. Tried to check out early due to cleanliness and horrible customer service. Wouldn't recommend at 49.00 dollars a night. Complete nightmare. Every customer was saying the same. This place needs new management and a complete overhaul.
Pros (+) The location was central to a few eateries and a movie theater. I did like that there was an additional parking deck nearby free of charge to guests. There was a microwave, fridge and decent cable in the room. There was a snack stand on main floor with a variety of choices nearby the ice skating rink. Loved the idea of free beach chairs to hotel guests as well. Didn't get a chance to utilize the o...
Cons (-) The cleanliness of the room was questionable from the bathtub to the carpet.The hotel can be updated. The noises from next door after 1 am was ridiculous. We got trapped in the elevator 2 twice on two separate days 20 minutes each time. Then we had to ask for housekeeping each day to replace linens used. The staff can use a refresher on customer service.
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Pros (+) The amenities were nice. Nice size pool. Nice out door bar and view of the beach. The rooms were a nice size.
Cons (-) We drove all through the night and checked in at 2. The woman at the front desk was so rude. We did not know our room wasn't going to be ocean so I went down to the desk to ask for a new room. She kept trying to tell me that since I booked it on hotels.com that there was nothing she could do. After my fiancé went down she immediately changed it for him. She was incredibly rude to me. Will not stay...
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Pros (+) Oven front bar and live singer
Location
11700 Coastal Highway, Ocean City, MD 21842
What's nearby
- Ocean City Beach4.3 km
- Maui Golf4.8 km
- Roland E. Powell Convention Center6.3 km
- Jolly Roger Amusement Park7.3 km
- Ember's Island Miniature Golf8 km
- Baja Amusements10.6 km
- Tanger Outlet Center10.6 km
- Antique Classic Car Museum10.6 km
- Ripley's Believe It or Not Museum10.8 km
- Ocean City Boardwalk10.8 km
- Trimper's Rides10.9 km
- Grand Prix Amusements10.9 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
License number: 22-00032737
Essential information about Carousel Resort Hotel and Condominiums
Low season | February |
|---|---|
High season | February |
Average price (weekend night) | R2 443 |
When to book a room at Carousel Resort Hotel and Condominiums
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price