Pros (+) The check in lady
Cons (-) No heat in room. Room looked dingy. Poorly lit.
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Amenities at Chateau Hotel New Orleans
- Outdoor pool
- Free Wi-Fi
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Parking
- 24-hour front desk
Reviews of Chateau Hotel New Orleans
8,6
Very good
1329 verified ratings
Wonderful
478
Very good
264
Good
224
Okay
120
Fair
105
Mediocre
65
Poor
73
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location, which is close to local attractions and provides easy access to the French Quarter. Many reviewers highlighted the cleanliness of the rooms and public areas, as well as the friendly and helpful staff who enhanced their stay. Several guests also appreciated the comfortable and spacious rooms. While there were some negative comments about amenities, noise, and occasional service issues, the overall feedback was positive, with many guests recommending the hotel for its prime location and welcoming atmosphere.AI-generated from customer reviews
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8.7 out of 10
1063 reviews
7 out of 10
20 reviews
8.1 out of 10
7 reviews
6.9 out of 10
7 reviews
All reviews
Pros (+) The location and the beauty of the property were just as expected. For our fifth year anniversary, the bride and I chose the Chateau for its New Orleans charm and location.
Cons (-) We chose a superior room which is supposed to be a balcony room or private courtyard setting, king size bed with a full bath. I also chose to surprise my wife with the romantic package (rose pedals, champagne, chocolate covered strawberries, etc). I called the hotel one week before our arrival to check on parking and was informed they had ample onsite parking and there would be no need to park els...
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Pros (+) It was close enough to the action to walk there but far enough away that it was quiet. Wonderful French Quarter hotel and experence . Jenny and Eric really went above what was expected. They added so much to our trip with tips and advice
Pros (+) The room wasn't ready by checkin, the room had not been cleaned (bottle caps and trash still in the room), the bathroom was still a mess, no windows in the bedroom. I stayed one night before getting a room at the Marriott.
Pros (+) Location
Cons (-) Climate Control - none in one room, off/on in another - controlled by front desk, Not clean, Ran out of blankets/wash cloths, Staff was apathetic
Pros (+) Absolutely loved the people and their help with recommendations. Helped to get a bit more of the local feel versus the tourist attraction hot spots. Have stayed before, but still a great location to get anything you want to get to, both inside and outside of the Quarter. Melanie and Allen were superb and always available and willing to go above and beyond.
Cons (-) Just had a couple of lights that were out, but was fine. Not much water pressure at ask, and would have been nice to have a little fridge, but no complaints.
Pros (+) location
Cons (-) room to be ready at checkin room to be at chateau not down the road. free parking 35$ extra? seriously
Location
1001 Chartres Street, New Orleans, LA 70116
What's nearby
- Jackson Square305 m
- Bourbon Street338 m
- New Orleans Mint0.4 km
- French Market0.5 km
- Historic New Orleans Collection0.5 km
- Frenchmen Street0.5 km
- Saenger Theatre1.1 km
- Place St. Charles1.2 km
- Royal Street1.3 km
- New Orleans Morial Convention Center2 km
- Caesars Superdome2.1 km
- Robert E. Lee Monument2.1 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Chateau Hotel New Orleans
Which month has the cheapest rates at Chateau Hotel New Orleans?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Chateau Hotel New Orleans is July, with an average nightly rate of R1 844. The most expensive month is February at R5 384 per night.
What is the cheapest day to book Chateau Hotel New Orleans?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Chateau Hotel New Orleans is Saturday, with an average nightly rate of R2 644. The most expensive day is Wednesday at R4 960 per night.
How far in advance should you book Chateau Hotel New Orleans?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Chateau Hotel New Orleans, book around 10 weeks in advance. This could save you approximately 10% compared to booking last minute.
FAQs when booking at Chateau Hotel New Orleans
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Closest
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See most recommended stays in New OrleansGood to know
Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|
1,1 km | New Orleans Louis Armstrong | 19,0 km |