Pros (+) The check in lady
Cons (-) No heat in room. Room looked dingy. Poorly lit.
3 stars
Chateau Hotel
1001 Chartres Street, New Orleans, LA 70116, United States
New Orleans, LA
See location+1 504 342 4442Photos of Chateau Hotel
Overview
This hotel is located in the French Quarter, a short walk from Jackson Square, Bourbon Street and the New Orleans Mint. It is steps from French Market and is near the area's well-known attractions and dining spots.
Chateau Hotel provides a 24/7 reception, as well as a concierge and luggage storage. Honeymoon suites are on offer for those seeking some added luxury. Just moments from nearby bars and clubs, this 3-star hotel also allows guests to discover the best of the local nightlife.
The rooms offer a coffee maker and a telephone. The bathrooms feature a shower and come with a hair dryer.
Situated within a short walk of Chateau Hotel New Orleans is The Historic New Orleans Collection. Louis Armstrong New Orleans International Airport is a 25-minute drive away.
Latest deals for Chateau Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Chateau Hotel
- Outdoor pool
- Free Wi-Fi
- Coffee machine
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Parking
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Body soap
- Towels
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Dustbins
- Conditioner
Services and conveniences
- Business centre
- Bottle of water
- Concierge service
- Safety deposit box
- Tour desk
- 24-hour front desk
- Key card access
General
- Family rooms
- Telephone
- Seating area
- Sofa
- Storage available
Bathroom
- Toilet
- Toilet paper
- Shower
- Private bathroom
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
Parking and transportation
- Parking
- Private parking
Accessibility and suitability
- Allergy-free room
- No smoking
Workspace
- Laptop safe
- Desk
Dining
- Coffee machine
- Microwave
Pool
- Saltwater pool
- Outdoor pool
Outdoor
- Balcony
Laundry
- Iron and ironing board
Bedroom
- Wardrobe or closet
Health and safety
- Daily housekeeping
Reviews of Chateau Hotel
8.4
Very good
1287 verified ratings
Wonderful
406
Very good
244
Good
242
Okay
138
Fair
114
Mediocre
65
Poor
78
Summary of reviews
Guests say
Guests generally appreciated the hotel's prime location, with many noting it was convenient for exploring the French Quarter and nearby attractions. However, there were significant complaints regarding service and cleanliness, with several reviews mentioning issues such as disinterested staff, dirty rooms, and maintenance problems. Overall, while the location was a highlight, the negative experiences relating to service and room condition detracted from the stay for many.AI-generated from customer reviews
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8.5 out of 10
943 reviews
6.7 out of 10
17 reviews
6.8 out of 10
1 review
6.6 out of 10
7 reviews
All reviews
Pros (+) The location and the beauty of the property were just as expected. For our fifth year anniversary, the bride and I chose the Chateau for its New Orleans charm and location.
Cons (-) We chose a superior room which is supposed to be a balcony room or private courtyard setting, king size bed with a full bath. I also chose to surprise my wife with the romantic package (rose pedals, champagne, chocolate covered strawberries, etc). I called the hotel one week before our arrival to check on parking and was informed they had ample onsite parking and there would be no need to park els...
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Pros (+) It was close enough to the action to walk there but far enough away that it was quiet. Wonderful French Quarter hotel and experence . Jenny and Eric really went above what was expected. They added so much to our trip with tips and advice
Pros (+) The room wasn't ready by checkin, the room had not been cleaned (bottle caps and trash still in the room), the bathroom was still a mess, no windows in the bedroom. I stayed one night before getting a room at the Marriott.
Pros (+) Location
Cons (-) Climate Control - none in one room, off/on in another - controlled by front desk, Not clean, Ran out of blankets/wash cloths, Staff was apathetic
Pros (+) Absolutely loved the people and their help with recommendations. Helped to get a bit more of the local feel versus the tourist attraction hot spots. Have stayed before, but still a great location to get anything you want to get to, both inside and outside of the Quarter. Melanie and Allen were superb and always available and willing to go above and beyond.
Cons (-) Just had a couple of lights that were out, but was fine. Not much water pressure at ask, and would have been nice to have a little fridge, but no complaints.
Pros (+) location
Cons (-) room to be ready at checkin room to be at chateau not down the road. free parking 35$ extra? seriously
Location
1001 Chartres Street, New Orleans, LA 70116
What's nearby
- Jackson Square295 m
- Bourbon Street337 m
- New Orleans Mint0.4 km
- French Market0.5 km
- Historic New Orleans Collection0.5 km
- Frenchmen Street0.5 km
- Saenger Theatre1.1 km
- Place St. Charles1.2 km
- Royal Street1.3 km
- New Orleans Morial Convention Center2 km
- Caesars Superdome2.1 km
- Robert E. Lee Monument2.1 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Chateau Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Chateau Hotel
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in New OrleansGood to know
Value for money | 8,3 |
|---|---|
Distance to city centre | 1,1 km |
Nearest airport | New Orleans Louis Armstrong |
Distance to airport | 19,0 km |