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Chateau Hotel
3 stars

Chateau Hotel

1001 Chartres Street, New Orleans, LA 70116, United States
New Orleans, LA
See location+1 504 342 4442
From
R1 756
Cheapest

rate per night

8,4
Very good
based on 1287 reviews
1 287 reviews
Room type
Provider
Nightly total
Deluxe room
R1 756
King room
R1 912
Standard Room
R2 370

Photos of Chateau Hotel

Overview

Rating

This hotel is located in the French Quarter, a short walk from Jackson Square, Bourbon Street and the New Orleans Mint. It is steps from French Market and is near the area's well-known attractions and dining spots.

Chateau Hotel provides a 24/7 reception, as well as a concierge and luggage storage. Honeymoon suites are on offer for those seeking some added luxury. Just moments from nearby bars and clubs, this 3-star hotel also allows guests to discover the best of the local nightlife.

The rooms offer a coffee maker and a telephone. The bathrooms feature a shower and come with a hair dryer.

Situated within a short walk of Chateau Hotel New Orleans is The Historic New Orleans Collection. Louis Armstrong New Orleans International Airport is a 25-minute drive away.

Rating
8,4
Very good
Based on 1 287 verified guest reviews

Latest deals for Chateau Hotel

Mon 28/4
Tue 29/4
Double room
bed type unknown
Superior room
bed type unknown
bed type unknown
bed type unknown
Deluxe room
1 king bed
bed type unknown
bed type unknown
Queen room
bed type unknown
King room
bed type unknown
1 king bed
1 king bed
Standard Room
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Chateau Hotel

  • Outdoor pool
  • Free Wi-Fi
  • Coffee machine
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Parking

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Body soap
  • Towels
  • Fire extinguisher
  • Air-conditioned
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Dustbins
  • Conditioner

Services and conveniences

  • Business centre
  • Bottle of water
  • Concierge service
  • Safety deposit box
  • Tour desk
  • 24-hour front desk
  • Key card access

General

  • Family rooms
  • Telephone
  • Seating area
  • Sofa
  • Storage available

Bathroom

  • Toilet
  • Toilet paper
  • Shower
  • Private bathroom

Media and entertainment

  • Cable or satellite TV
  • Flat-screen TV
  • TV

Parking and transportation

  • Parking
  • Private parking

Accessibility and suitability

  • Allergy-free room
  • No smoking

Workspace

  • Laptop safe
  • Desk

Dining

  • Coffee machine
  • Microwave

Pool

  • Saltwater pool
  • Outdoor pool

Outdoor

  • Balcony

Laundry

  • Iron and ironing board

Bedroom

  • Wardrobe or closet

Health and safety

  • Daily housekeeping

Reviews of Chateau Hotel

8.4
Very good
1287 verified ratings
Wonderful
406
Very good
244
Good
242
Okay
138
Fair
114
Mediocre
65
Poor
78

Summary of reviews

Guests say
Guests generally appreciated the hotel's prime location, with many noting it was convenient for exploring the French Quarter and nearby attractions. However, there were significant complaints regarding service and cleanliness, with several reviews mentioning issues such as disinterested staff, dirty rooms, and maintenance problems. Overall, while the location was a highlight, the negative experiences relating to service and room condition detracted from the stay for many.
AI-generated from customer reviews
Location10 out of 10
Service3.5 out of 10
Cleanliness2.5 out of 10
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All reviews

2.0
Poor
Marilyn, Apr 2021
Pros (+) The check in lady
Cons (-) No heat in room. Room looked dingy. Poorly lit.
6.0
Okay
Anonymous, Oct 2017
Pros (+) The location and the beauty of the property were just as expected. For our fifth year anniversary, the bride and I chose the Chateau for its New Orleans charm and location.
Cons (-) We chose a superior room which is supposed to be a balcony room or private courtyard setting, king size bed with a full bath. I also chose to surprise my wife with the romantic package (rose pedals, champagne, chocolate covered strawberries, etc). I called the hotel one week before our arrival to check on parking and was informed they had ample onsite parking and there would be no need to park els...
Read more
9.7
Wonderful
John, Apr 2017
Pros (+) It was close enough to the action to walk there but far enough away that it was quiet. Wonderful French Quarter hotel and experence . Jenny and Eric really went above what was expected. They added so much to our trip with tips and advice
4.0
Mediocre
Anonymous, Mar 2017
Pros (+) The room wasn't ready by checkin, the room had not been cleaned (bottle caps and trash still in the room), the bathroom was still a mess, no windows in the bedroom. I stayed one night before getting a room at the Marriott.
4.0
Mediocre
Kathleen, Jan 2017
Pros (+) Location
Cons (-) Climate Control - none in one room, off/on in another - controlled by front desk, Not clean, Ran out of blankets/wash cloths, Staff was apathetic
9.7
Wonderful
Anonymous, Dec 2016
Pros (+) Absolutely loved the people and their help with recommendations. Helped to get a bit more of the local feel versus the tourist attraction hot spots. Have stayed before, but still a great location to get anything you want to get to, both inside and outside of the Quarter. Melanie and Allen were superb and always available and willing to go above and beyond.
Cons (-) Just had a couple of lights that were out, but was fine. Not much water pressure at ask, and would have been nice to have a little fridge, but no complaints.
4.2
Mediocre
Anonymous, Dec 2016
Pros (+) location
Cons (-) room to be ready at checkin room to be at chateau not down the road. free parking 35$ extra? seriously

Location

1001 Chartres Street, New Orleans, LA 70116

What's nearby

  • Jackson Square295 m
  • Bourbon Street337 m
  • New Orleans Mint0.4 km
  • French Market0.5 km
  • Historic New Orleans Collection0.5 km
  • Frenchmen Street0.5 km
  • Saenger Theatre1.1 km
  • Place St. Charles1.2 km
  • Royal Street1.3 km
  • New Orleans Morial Convention Center2 km
  • Caesars Superdome2.1 km
  • Robert E. Lee Monument2.1 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Chateau Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Chateau Hotel

  • Where is Chateau Hotel located?

    Chateau Hotel is located at 1001 Chartres Street in French Quarter, 1,1 km from the centre of New Orleans. Jackson Square is the closest landmark to Chateau Hotel.

  • When is check-in time and check-out time at Chateau Hotel?

    Check-in time is 16:00 and check-out time is 12:00 at Chateau Hotel.

  • Does Chateau Hotel offer free Wi-Fi?

    Yes, Chateau Hotel offers free Wi-Fi.

  • How far is Chateau Hotel from the airport?

    Chateau Hotel is 18,8 km from New Orleans Louis Armstrong. Chateau Hotel is 108 km from Gulfport Biloxi Regional.

  • Does Chateau Hotel have a pool?

    Yes, Chateau Hotel has a pool on-site.

  • How does KAYAK find such great Chateau Hotel hotel deals?

    KAYAK scours the web for all room deals available at Chateau Hotel in New Orleans and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Chateau Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Chateau Hotel.

See more FAQs

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Good to know

Value for money

8,3

Distance to city centre

1,1 km

Nearest airport

New Orleans Louis Armstrong

Distance to airport

19,0 km