Good to know
|Distance to city centre||3,8 km|
|"Extremely friendly and helpful staff"||(in 557 reviews)|
|"Nice staff, clean rooms, rich breakfast."||(in 81 reviews)|
|"Free pickup from the airport"||(in 202 reviews)|
Time of year
Show reviews that mention
|airport pick||in 313 reviews|
|clean room||in 101 reviews|
|close to the train||in 43 reviews|
|delhi railway station||in 268 reviews|
|good food||in 131 reviews|
|good location||in 323 reviews|
|good restaurant||in 173 reviews|
|hot water||in 118 reviews|
|hotel is very good||in 346 reviews|
|india||in 33 reviews|
|main bazar||in 13 reviews|
|near the railway||in 105 reviews|
|new delhi||in 245 reviews|
|staff were friendly||in 726 reviews|
|train station||in 333 reviews|
|value for money||in 159 reviews|
|welcome drink||in 21 reviews|
Breakfast was good, and the rooms comfortable. I liked the roof terrace for relaxing on, and room service was fast. The door security guards and most of the cleaning staff were really friendly and polite! Thanks!
The room door was really hard to unlock (needed practice!) and though the bathroom was nice, but really stingy on soap/shampoo/toilet paper. I had to ask for extra toilet paper, and neither me or my friend even got the infamous 'Delhi Belly'! The front desk staff were pretty miserable, and the restaurant was closed except for breakfast. We wanted to eat out, so it was no problem, but I chatted to other guests who would have preferred to eat at the hotel.
Location near the train station.
Room is big but that’s about it
The staff wanted to charge us extra to check in early as we arrived at 1:30pm so we refused and waited in the lobby, until 10 mins later he said we can check in now and tried to over charge us and when I said it he replied my mistake that was a wrong figure, we payed for a triple room for three people and only had one bed so I had to sleep on the ground while the other two guest had the bed and there was no toilet paper and the shower didn’t have hot water, also the breakfast was only fit for a stray dog The staff were just so ignorant and did not want to accommodate us so that’s why I didn’t bother to go down and complain about the one bed, I’ve no issue waiting for a room if we are early but having to pay for an early check in is just extortion! If you want to do the typical Indian holiday and get ripped of and over charged then this is the place for you!
Early morning is a difficult time to arrive anywhere, but even more so to arrive in an unfamiliar city. After booking my two-nights' stay at The Prime, I wrote to arrange an airport pickup for my flight which would arrive at 3am. The reservation clerk replied promptly, and was patient with my follow-up questions. The baggage claims hall at Delhi Airport was very crowded, and my bags were taking time to show up. I thought to ring the hotel to let them know I arrived. The receptionist was polite and assured me my car was waiting. And yes indeed, the driver with neatly-printed sign was waiting for me as promised. His English was minimal, but sufficient. He drove carefully, which I appreciated. Once at the hotel, the two night clerks greeted me warmly. I was offered cool refreshments. Checking in took a couple minutes only and I was shown to my room. The room was exactly as shown in the posted photographs. Breakfast was fine. The WiFi worked. The day staff was equally friendly and helpful with my questions. The main train station is two-minutes away by foot. The Prime is in the budget range, but service is very good. I felt safe and well-looked after. I'm staying here again at the end of my India trip. The Prime has my full recommendation.
The hotel is in Old Delhi. Old Delhi is Old Delhi !
The door man was very nice. Very friendly and helpful staff. Location was close to train station and not on the main street which made it quiet and easily accessible.
Exhaust of bathroom was noisy.
With a stay at The Prime Balaji Deluxe @ New Delhi Railway Station in New Delhi (Paharganj), you'll be within a 5-minute drive of Jantar Mantar and Chandni Chowk. Featured amenities include a business center, dry cleaning/laundry services, and an elevator (lift). A shuttle from the airport to the hotel is complimentary (available 24 hours).
based on 3 501 reviews
Things to know
- Great reception
- Comfortable beds
- Friendly service
- Train station is close
Policies vary by room type and provider.
Reviews about The Prime Balaji Deluxe @ New Delhi Railway Station
Most popular landmarks
- Jama Masjid 1,8 km
- Jantar Mantar 2,1 km
- Gurudwara Bangla Sahib 2,2 km
- Red Fort 2,7 km
- National Gandhi Museum 3 km
- Rajpath 3,6 km
|New Delhi Indira Gandhi Intl||15 km|