Car hire at Nelson Airport

Pros: Staff at pick up in nelson was not there at 8am when i had organised pickup. She arrived 8.25am and proceeded to tell me she was in the office the whole time which she wasnt as it has glass doors. She was belligerent and rude. Staff at chch was fantastic. Really kind and caring man. Fabulous.

Cons: Yr nelson staff person was late. She was rude and unkind. I believe she would benefit from customer service training and some humility and owning about being late for work and not making excuses for this tardiness.