Jason Studios & Apartments

The breakfast is good The location next to the beach

I had an accident at the hotel. As i was going out of the swimming pool, i had a bad fall. The floor is clearly slipery. But it is not the worst: i received absolutely no support from the employees on site. Nobody saw my fall. I went to reception, explained. I thought i may be bleeding (my head violently touched the floor). Nobody ever thought of asking me how i was. I went back to my room without support from the employees. I went back, insisted saying the floor was dangerous. They told me all was fine (i am just a person with bad luck, must be that). Next day, as the hematoms were noticeable, i went back and insisted. They started to realize that my fall was a bit more serious than thought...(!!) but don't expect any support from them. They say complaint forms do not exist. I insisted to write something. They had to invent (little interest in helping to do that...) I hope they never have more serious accident over there. They don't care. Next time, they may have bigger issues (some would have sued for that) No support. It even cost them say "we are sorry" Appart from that, the wifi doesn't work in the room The bathroom is too small You can hear absolutely everything from the neighbors The swimming pool is in a hotel, not near your appartment. But with what happened there, i don't recommend their swimming pool...

Value for money

Basement

Location is perfect. A short walk to the beach and into the old town of Naxos.

Our room was located in the basement, which was not clear during the booking process. Make sure you read the text carefully before/during booking.

It was 30 m away from the beach (Agios Georgios) and close to the city center but in the same time in a very quite neighborhood where only hotels and rooms to let were located.The receptionist was helpful and pleasant.

We were given a room at the basement of the building so the balcony was underneath the road. Due to this, there was always dust all over the balcony. It was basically impossible to sit outside. The building has 2 more floors were there are rooms with smaller or bigger balcony. Unfortunately, booking.com did not mention that the room we booked was at the basement (or maybe it is up to the hotel to put us wherever he/she wants) i don't care if i stayed only for 2 nights. i deserved to know what are the conditions of the booking.

Good sized apartment, great facilities. Serviced daily.

Very Noisy rooms, you can hear everything going on outside and in the room next to you - Pack some earplugs! Internet not available in the Apartments, only in another building which closes at 9:30pm.(not a big deal just inconvenient)