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2,0
Pros: Horrible. Did not have car. Pulled a fast one on us and sent us to the agency next door. Seems to be a common practice. Had to pay more on the spot. Horrible experience.
Cons: Horrible. Did not have car. Pulled a fast one on us and sent us to the agency next door. Seems to be a common practice. Had to pay more on the spot. Horrible experience.
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2,0
Cons: We arrived to pick up our car and we were informed that there were no cars for us because they let the person who was renting our car before us extend their rental into our time. They told us we would have to get the car the following day. It ruined our plans for the rest of our trip.
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2,0
Pros: Nothing! The car wasn't available when we arrived at 5.30p.m. They offered us a Mazda 2 which was too small for the three of us and our luggage.
Cons: Having what we had booked and had a confirmation for. At least they could have had a similar size car available.
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2,0
Pros: Got an "upgrade" after waiting for two hours.
Cons: When I arrived they said the car I reserved has a flat tire and they can't give it to me. They didn't have any other car available but offered me to rent from another company at a higher price. Then a second customer arrived with a reservation for the same car as mine. Manager phone #: +679 992 3047
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2,0
Pros: Nothing
Cons: When we were picking up our car, there were no car available.
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2,0
Pros: Nothing!
Cons: Have a reservation honored and don’t give my reserved vehicle away! Had to scramble around for. car because of this and missed appointments and events as a result. Never again and will tell friends and family to keep far away from this pathetic business.
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2,0
Pros: When we arrived, they had no vehicles available, they acknowledged our reservations and apologized. They said that we can wait for someone to return a car! no guarantee when that would happen. Do not reserve a car with Budget in Fiji.
Cons: Having our vehicle when we arrived.
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2,0
Cons: After receiving a confirmation email we taxi to the airport to collect. They told us no car was available. They could not provide a replacement car, they offered no apology. We had to organise another car at our own expense which was nearly double the 150fjd we had originally been confirmed.
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2,0
Pros: I did not rent. Terrible experience.
Cons: I went to Budget to pick up my car on the designated day and the agent told me that she does not have the car type that I selected. She also told me that she cannot upgrade me because she does not have cars. Then she told me that she can offer me a downgrade car but more expensive than my booking.
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4,0
Cons: No cars available
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2,0
Car was junk
Pros: I was rented a broken down Suzuki. When I complained, the manager was rude, so I cancelled the car shortly after the rental began. I was charged $50.
Cons: The car was junk. I cancelled rental. Manager was rude. I was charged $50 for cancelling. I hired a car from Avis that I was happy with. I won’t use Budget again.
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10,0
Perfect!
Pros: They were out of the vehicle we reserved, so without question, they immediately offered an upgrade without additional fees. That's how good business is done.
Cons: We were looking forward to having a Jeep for the trip, as there was a lot off off-road driving planned, but the 4wd SUV worked just fine.
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2,0
Pros: Horrible. Did not have car. Pulled a fast one on us and sent us to the agency next door. Seems to be a common practice. Had to pay more on the spot. Horrible experience.
Cons: Horrible. Did not have car. Pulled a fast one on us and sent us to the agency next door. Seems to be a common practice. Had to pay more on the spot. Horrible experience.
review from
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2,0
Cons: We arrived to pick up our car and we were informed that there were no cars for us because they let the person who was renting our car before us extend their rental into our time. They told us we would have to get the car the following day. It ruined our plans for the rest of our trip.
review from
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2,0
Pros: Nothing! The car wasn't available when we arrived at 5.30p.m. They offered us a Mazda 2 which was too small for the three of us and our luggage.
Cons: Having what we had booked and had a confirmation for. At least they could have had a similar size car available.
review from
-
2,0
Pros: Got an "upgrade" after waiting for two hours.
Cons: When I arrived they said the car I reserved has a flat tire and they can't give it to me. They didn't have any other car available but offered me to rent from another company at a higher price. Then a second customer arrived with a reservation for the same car as mine. Manager phone #: +679 992 3047
review from
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2,0
Pros: Nothing
Cons: When we were picking up our car, there were no car available.
review from
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2,0
Pros: Nothing!
Cons: Have a reservation honored and don’t give my reserved vehicle away! Had to scramble around for. car because of this and missed appointments and events as a result. Never again and will tell friends and family to keep far away from this pathetic business.
review from
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2,0
Pros: When we arrived, they had no vehicles available, they acknowledged our reservations and apologized. They said that we can wait for someone to return a car! no guarantee when that would happen. Do not reserve a car with Budget in Fiji.
Cons: Having our vehicle when we arrived.
review from
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2,0
Cons: After receiving a confirmation email we taxi to the airport to collect. They told us no car was available. They could not provide a replacement car, they offered no apology. We had to organise another car at our own expense which was nearly double the 150fjd we had originally been confirmed.
review from
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2,0
Pros: I did not rent. Terrible experience.
Cons: I went to Budget to pick up my car on the designated day and the agent told me that she does not have the car type that I selected. She also told me that she cannot upgrade me because she does not have cars. Then she told me that she can offer me a downgrade car but more expensive than my booking.
review from
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4,0
Cons: No cars available
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2,0
Car was junk
Pros: I was rented a broken down Suzuki. When I complained, the manager was rude, so I cancelled the car shortly after the rental began. I was charged $50.
Cons: The car was junk. I cancelled rental. Manager was rude. I was charged $50 for cancelling. I hired a car from Avis that I was happy with. I won’t use Budget again.
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