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Midland Intl Airport car hire reviews and directory
Rated no. 1
National
Best rated
8,5 Excellent (3 reviews)
1 location at Midland Intl Airport
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National reviews
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National
Locations at Midland Intl Airport
9506 Laforce Blvd
+1 844 370 1076
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National reviews at Midland Intl Airport
Rated no. 2
Avis
7,8 Good (5 reviews)
1 location at Midland Intl Airport
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Avis reviews
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Avis
Locations at Midland Intl Airport
9506 Laforce Boulevard
+1 432 563 0910
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Avis reviews at Midland Intl Airport
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2,8
Check vehicle yourself before leaving rental location
Pros: interior space.
Cons: 10 minutes after leaving rental location, 2 warning signals alerted me to low tire pressure and time to fill front window washer fluid. Ended up with flat tire after 2 stops to put air into bad tire. Had to find auto shop in town of 58 residents in middle of nowhere to fix the tire. Informed that I would be reimbursed at dropoff. Entire Avis system down at dropoff. Told to call 800 # to seek reimbursement when system was back online. Purchased washer fluid and installed it myself. On 3rd day of rental, received warning signal stating key FOB battery low. Inside front window and mirror filthy.
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6,0
Pros: Chevrolet Malibu had nice features and was a comfortable ride
Cons: Pickup was too long and cumbersome. Price was extremely high was not able to get a receipt at drop off and a receipt has not be emailed to me.
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10,0
Thanks for a great experience.
Pros: The car was clean and ready for me. In Midland she was nice and was prompt in her service to me which I really appreciate.
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2,8
Check vehicle yourself before leaving rental location
Pros: interior space.
Cons: 10 minutes after leaving rental location, 2 warning signals alerted me to low tire pressure and time to fill front window washer fluid. Ended up with flat tire after 2 stops to put air into bad tire. Had to find auto shop in town of 58 residents in middle of nowhere to fix the tire. Informed that I would be reimbursed at dropoff. Entire Avis system down at dropoff. Told to call 800 # to seek reimbursement when system was back online. Purchased washer fluid and installed it myself. On 3rd day of rental, received warning signal stating key FOB battery low. Inside front window and mirror filthy.
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6,0
Pros: Chevrolet Malibu had nice features and was a comfortable ride
Cons: Pickup was too long and cumbersome. Price was extremely high was not able to get a receipt at drop off and a receipt has not be emailed to me.
review from
Rated no. 3
Enterprise
7,7 Good (13 reviews)
1 location at Midland Intl Airport
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Enterprise reviews
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Enterprise
Locations at Midland Intl Airport
9506 Laforce Blvd
+1 432 561 5172
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5,2
Cons: Website gave me one price and when i picked up car it was double the price. Plus checked my account and there was an extra 40 dollars pending on top of what I already paid. Not sure what the extra 40 was for
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5,6
Cons: The price was more than quoted. I called and talked to a lady who said she’s research it and call me back. She never called. I called and left 2 messages which were not returned. Nobody would answer the phone and I called multiple times.
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7,6
Pros: The car was nice.
Cons: At check in the young lady attempted to charge me for extra insurance, I had explained that my daughter had gotten me insurance from an outside agency. At first she said she didn't see it in my reservation, but after I called my daughter she apparently found it.
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10,0
Opted for value, boy howdy!
Pros: Well I asked for the cheapest option due to the fact I wanted to save money. To my surprise, I received a drop top BMW M series gas saver! Awesome!
Cons: Came with only half tank of gas, had to wait about an hour to report gas, called to have hourly rate charges taken out due to being late, was charged then tried to get charged for an additional day. It was all squared up after about two days.
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2,0
They will NOT accept a debit card
Cons: Be warned, they do not accept debit cards. I am fortunate that a representative from Avis assisted me and gave me a better price than Enterprise so it all worked out for the best.
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8,4
Great service, but beware of the hike upon return
Pros: The customer service was great and the car was clean and new.
Cons: When you return the car, you have to walk a VERY, VERY long distance with all of your luggage back into the airport to return your keys and get your receipt. There was no shuttle. I am in very good shape, but with heavy luggage, the hike can be a challenge!
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10,0
Nice car!
Pros: The car was comfortable, new and got extremely great gas mileage. The service at the counter was quick and painless.
Cons: The numbered spots were a little hard to follow.
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10,0
Pros: It was the best experience and amazing and the help at the rental was very friendly and answered all my questions I will be renting a car from them again!!!!!
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8,8
Pros: The agent Robbie was very nice and the service was excellent.
Cons: Jeep Patriot does not get good gas mileage.
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10,0
Pros: Easy in and out
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10,0
Great Service
Pros: Easy process and a great car.
Cons: Nothing, all good!
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2,0
Worst thing ever!!!
Pros: We never even got the car cause we don't have credit cards.. and our debit card wouldn't work!
Cons: That we had to have a credit card!!!
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10,0
Opted for value, boy howdy!
Pros: Well I asked for the cheapest option due to the fact I wanted to save money. To my surprise, I received a drop top BMW M series gas saver! Awesome!
Cons: Came with only half tank of gas, had to wait about an hour to report gas, called to have hourly rate charges taken out due to being late, was charged then tried to get charged for an additional day. It was all squared up after about two days.
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10,0
Nice car!
Pros: The car was comfortable, new and got extremely great gas mileage. The service at the counter was quick and painless.
Cons: The numbered spots were a little hard to follow.
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10,0
Pros: It was the best experience and amazing and the help at the rental was very friendly and answered all my questions I will be renting a car from them again!!!!!
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8,8
Pros: The agent Robbie was very nice and the service was excellent.
Cons: Jeep Patriot does not get good gas mileage.
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10,0
Pros: Easy in and out
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10,0
Great Service
Pros: Easy process and a great car.
Cons: Nothing, all good!
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7,6
Pros: The car was nice.
Cons: At check in the young lady attempted to charge me for extra insurance, I had explained that my daughter had gotten me insurance from an outside agency. At first she said she didn't see it in my reservation, but after I called my daughter she apparently found it.
review from
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8,4
Great service, but beware of the hike upon return
Pros: The customer service was great and the car was clean and new.
Cons: When you return the car, you have to walk a VERY, VERY long distance with all of your luggage back into the airport to return your keys and get your receipt. There was no shuttle. I am in very good shape, but with heavy luggage, the hike can be a challenge!
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5,2
Cons: Website gave me one price and when i picked up car it was double the price. Plus checked my account and there was an extra 40 dollars pending on top of what I already paid. Not sure what the extra 40 was for
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5,6
Cons: The price was more than quoted. I called and talked to a lady who said she’s research it and call me back. She never called. I called and left 2 messages which were not returned. Nobody would answer the phone and I called multiple times.
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2,0
They will NOT accept a debit card
Cons: Be warned, they do not accept debit cards. I am fortunate that a representative from Avis assisted me and gave me a better price than Enterprise so it all worked out for the best.
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2,0
Worst thing ever!!!
Pros: We never even got the car cause we don't have credit cards.. and our debit card wouldn't work!
Cons: That we had to have a credit card!!!
review from
Rated no. 4
Hertz
7,5 Good (40 reviews)
1 location at Midland Intl Airport
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Hertz reviews
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Hertz
Locations at Midland Intl Airport
9506 La Force Blvd
+1 432 563 0110
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4,0
Pros: Was told to lock car and go inside with key to return car and receipt would be emailed.
Cons: 1) I specifically booked Ford Fusion. Received Toyota Corolla. Hard to get into Corolla (too low) without banging head. 2) No indication where to drop off or how. Dropped in Avis area since there was no other area. 3) At this time (70 after drop off) I have emailed receipt! Disappointed about that.
review from
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10,0
Pros: Staff friendly. Gave me keys immediately. Upgraded to lg SUburban as van unavailable. So nice for us as we had 4 people, luggage, and a wheelchair. Drop off easy. Yoir site didn’t let me do 2nd page
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8,4
Cons: Our rental was not full of gas and it was very dirty!
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4,0
Pros: I liked the make and model of the car after they exchanged it from the one that was even more filthy and would not start.
Cons: Terribly long distance to walk and then the car wouldnt start. I had to walk all the way back to exchange it.
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10,0
Easy
Pros: Everything went very smoothly at pick-up and return. Friendly staff. The entire process was easy. The vehicle was clean and appeared to have been well maintained and serviced.
Cons: No complaints
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9,2
Pros: Easy pickup and exact quoted price.
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2,0
Pros: I had to wait for my rental vehicle for two hours
Cons: I had to wait for my rental vehicle for two hours. I have never had to wait this long.
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8,0
Pros: Easy to find and return, someone at register when I arrived
Cons: Not much
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2,0
Cons: Car was prepaid and yet was not available when I arrived. I was told I would need to wait at least 45 minutes. I could not miss a previously scheduled meeting that I needed the car for, so I had to use alternative transportation. I finally received the car 4 hours later after I had to return to the airport and wait 20 more minutes.
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9,6
Pros: I think it was an upgrade but could not understand the nice lady at the airport counter
Cons: Somewhere between the airport and my first client, the "Low Tire" indicator came on. After seeing my last client, I drove back top the airport (ap) and filled the left rear. Indicator was satisfied until I was 25% of the way to Lubbock and the indicator came back on in a construction zone saying that both rear tires were low. Refilled both and indicator went out until yesterday when cold. Left rear was back on, iI refilled and returned it. Did not tell ap folks so you have a New Mexico Infinity Q60 with leaky tires. The comfort of the upgrade was negated by the concern for tire repair
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4,0
What - No Cars??? HERTZ
Cons: Had to wait over an hour for vehcile
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7,6
Unexpected upgrade
Pros: The size of the car was much larger than we expected
Cons: The seats became very uncomfortable after sitting for more than an hour or so
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10,0
Pros: Staff friendly. Gave me keys immediately. Upgraded to lg SUburban as van unavailable. So nice for us as we had 4 people, luggage, and a wheelchair. Drop off easy. Yoir site didn’t let me do 2nd page
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10,0
Easy
Pros: Everything went very smoothly at pick-up and return. Friendly staff. The entire process was easy. The vehicle was clean and appeared to have been well maintained and serviced.
Cons: No complaints
review from
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9,2
Pros: Easy pickup and exact quoted price.
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9,6
Pros: I think it was an upgrade but could not understand the nice lady at the airport counter
Cons: Somewhere between the airport and my first client, the "Low Tire" indicator came on. After seeing my last client, I drove back top the airport (ap) and filled the left rear. Indicator was satisfied until I was 25% of the way to Lubbock and the indicator came back on in a construction zone saying that both rear tires were low. Refilled both and indicator went out until yesterday when cold. Left rear was back on, iI refilled and returned it. Did not tell ap folks so you have a New Mexico Infinity Q60 with leaky tires. The comfort of the upgrade was negated by the concern for tire repair
review from
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8,4
Cons: Our rental was not full of gas and it was very dirty!
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8,0
Pros: Easy to find and return, someone at register when I arrived
Cons: Not much
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7,6
Unexpected upgrade
Pros: The size of the car was much larger than we expected
Cons: The seats became very uncomfortable after sitting for more than an hour or so
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4,0
Pros: Was told to lock car and go inside with key to return car and receipt would be emailed.
Cons: 1) I specifically booked Ford Fusion. Received Toyota Corolla. Hard to get into Corolla (too low) without banging head. 2) No indication where to drop off or how. Dropped in Avis area since there was no other area. 3) At this time (70 after drop off) I have emailed receipt! Disappointed about that.
review from
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4,0
Pros: I liked the make and model of the car after they exchanged it from the one that was even more filthy and would not start.
Cons: Terribly long distance to walk and then the car wouldnt start. I had to walk all the way back to exchange it.
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2,0
Pros: I had to wait for my rental vehicle for two hours
Cons: I had to wait for my rental vehicle for two hours. I have never had to wait this long.
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2,0
Cons: Car was prepaid and yet was not available when I arrived. I was told I would need to wait at least 45 minutes. I could not miss a previously scheduled meeting that I needed the car for, so I had to use alternative transportation. I finally received the car 4 hours later after I had to return to the airport and wait 20 more minutes.
review from
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4,0
What - No Cars??? HERTZ
Cons: Had to wait over an hour for vehcile
review from
Rated no. 5
Alamo
7,3 Good (15 reviews)
1 location at Midland Intl Airport
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Alamo reviews
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Alamo
Locations at Midland Intl Airport
9506 Laforce Blvd
+1 844 370 1077
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4,0
Cons: It was very very dirty inside and out
review from
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5,6
Dirty Van w/ paint on seats and door
Pros: Price was good vs price direct from alamo
Cons: Van was dirty and paint was on inside of van from house Painter that rented before us. Had to switch to different van. Second van had dog hairs all over the seats. To tired of messing with it to try and get another one.
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2,0
Terrible Customer Service
Pros: Nothing
Cons: The customer service at the MAF terminal is abysmal. Literally, non existant. The young lady at the desk was so preoccupied with her report that she had little interest in helping me. If I had the opportunity to recommend a friend to use Alamo, i would first recommend them to walk, or maybe even ride a donkey before I suggested or even hinted at the possibility of using Alamo for a rental car. Suffice it to say, I couldn't be more disappointed in how I was treated as a customer.
review from
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2,8
never again
Pros: Place offered a pickup - but then, didn't even know what size it was.
Cons: I didn't like that I was never even offered roadside assistance and had to pay $70 after waiting two hours for a jump start. I understood the $470 initial fee for out of state rental, but not being charged that entire $470 again for returning it in 31 hours instead of 24. I'll pay a competitor twice as much before dealing with this shiesty company again.
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10,0
Pros: seamless and easy pick up and drop off; efficient use of my time
Cons: can't think of anything
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4,0
Reserved a pickup, offered a minivan at the desk
Pros: Drop off was easy
Cons: I reserved a pick up, i needed it. At alamo desk, i was jnformed they dud not have any, she offered a minivan instead. Finally i got a small SUV , a compass. The she reduced the price to a mid size SUV eventhough she was giving me a Small SUV
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4,0
Cons: It was very very dirty inside and out
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5,6
Dirty Van w/ paint on seats and door
Pros: Price was good vs price direct from alamo
Cons: Van was dirty and paint was on inside of van from house Painter that rented before us. Had to switch to different van. Second van had dog hairs all over the seats. To tired of messing with it to try and get another one.
review from
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2,0
Terrible Customer Service
Pros: Nothing
Cons: The customer service at the MAF terminal is abysmal. Literally, non existant. The young lady at the desk was so preoccupied with her report that she had little interest in helping me. If I had the opportunity to recommend a friend to use Alamo, i would first recommend them to walk, or maybe even ride a donkey before I suggested or even hinted at the possibility of using Alamo for a rental car. Suffice it to say, I couldn't be more disappointed in how I was treated as a customer.
review from
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2,8
never again
Pros: Place offered a pickup - but then, didn't even know what size it was.
Cons: I didn't like that I was never even offered roadside assistance and had to pay $70 after waiting two hours for a jump start. I understood the $470 initial fee for out of state rental, but not being charged that entire $470 again for returning it in 31 hours instead of 24. I'll pay a competitor twice as much before dealing with this shiesty company again.
review from
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4,0
Reserved a pickup, offered a minivan at the desk
Pros: Drop off was easy
Cons: I reserved a pick up, i needed it. At alamo desk, i was jnformed they dud not have any, she offered a minivan instead. Finally i got a small SUV , a compass. The she reduced the price to a mid size SUV eventhough she was giving me a Small SUV
review from
Rated no. 6
Thrifty
7,2 Good (3 reviews)
1 location at Midland Intl Airport
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Thrifty
Locations at Midland Intl Airport
9506 La Force
+1 877 283 0898
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Rated no. 7
Budget
7,0 Good (14 reviews)
1 location at Midland Intl Airport
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Budget
Locations at Midland Intl Airport
9506 Laforce Boulevard
+1 432 563 1640
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4,4
Pros: I reserved a $300 car but none available so price was $600 plus all other charges made my $350 quote be an $800 bill! Clerk was awesome though! Needs staffing help!
Cons: Get more staff! The gal at the counter had no breaks and I went and bought her and her car runner lunch due to no help! She deserves a RAISE!!
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2,0
Pros: No vehicles available told me I would receive a call when available and was on waiting list, never recieved the call thankfully we found another mode of transportation via taxi or we would have been at airport from time we arrived until departing
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2,0
Pros: The staff was rude.
Cons: I booked a car for a certain time, got to the counter and was told that I had to wait an hour for a car. Umm, what the heck? Then to be rude on top of it?? That’s why I try and stay with National. Don’t have that issue.
review from
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4,8
Pros: It was to book.
Cons: There was hidden fees. They did not ask about age, and after I went to pick up the car, they surprised me with under age fees that the website did not tell me about. I could’ve found something cheaper for sure.
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4,4
Horrible
Cons: Wrong car. Wrong charges. Horrible customer service. Horrible customer experience
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7,6
Mildly pleased
Pros: Ease of pickup and drop off.
Cons: Car was extremely dirty upon pickup. Inside and out.
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6,4
Extend pricing
Cons: I needed to extend the use of the vehicle i rented. However, i was going to be charged 200 dollars. I complained and he lowered to 160.00. It was for one extra day. I purchased first for 26 a day. There should be some kind of lock in rate. I understand some more but that much. Just ridiculous.
review from
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4,4
Pros: I reserved a $300 car but none available so price was $600 plus all other charges made my $350 quote be an $800 bill! Clerk was awesome though! Needs staffing help!
Cons: Get more staff! The gal at the counter had no breaks and I went and bought her and her car runner lunch due to no help! She deserves a RAISE!!
review from
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2,0
Pros: No vehicles available told me I would receive a call when available and was on waiting list, never recieved the call thankfully we found another mode of transportation via taxi or we would have been at airport from time we arrived until departing
review from
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2,0
Pros: The staff was rude.
Cons: I booked a car for a certain time, got to the counter and was told that I had to wait an hour for a car. Umm, what the heck? Then to be rude on top of it?? That’s why I try and stay with National. Don’t have that issue.
review from
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4,8
Pros: It was to book.
Cons: There was hidden fees. They did not ask about age, and after I went to pick up the car, they surprised me with under age fees that the website did not tell me about. I could’ve found something cheaper for sure.
review from
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4,4
Horrible
Cons: Wrong car. Wrong charges. Horrible customer service. Horrible customer experience
review from
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6,4
Extend pricing
Cons: I needed to extend the use of the vehicle i rented. However, i was going to be charged 200 dollars. I complained and he lowered to 160.00. It was for one extra day. I purchased first for 26 a day. There should be some kind of lock in rate. I understand some more but that much. Just ridiculous.
review from
Rated no. 8
Dollar
6,1 Good (10 reviews)
1 location at Midland Intl Airport
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Dollar reviews
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Dollar
Locations at Midland Intl Airport
9506 La Force
+1 866 434 2226
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10,0
Pros: It was a great car with a great ride and roomie for the tall people
Cons: There was a strong alcohol smell or cleaning smell. Also, the pervious person had it 7/8 the way full
review from
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4,0
Poor customer service
Pros: The car was clean and new.
Cons: Due to some emergency, I asked if I can drop-off the car at a different location. They charged me some 300 dollars extra for that inspite of taking the car for a month.
review from
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9,6
Thank you Kayak!
Pros: Going through you guys was the best option to get into a great car, at a great rate! No one else could touch your rate offerings!
review from
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3,2
Pros: Friendly customer service.
Cons: The car was literally falling apart. Flat tire, non working tail light, front and rear bumpers falling off.
review from
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6,0
Pros: Employee was courteous.
Cons: When I arrived my reservation, that I had changed earlier was not known by the person I talked to. So, the car was not ready and they gave me a Jeep, which I wanted, that had not been cleaned out well or washed. The mud from the person before me was still on the car and in the car. I was very disappointed.
review from
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2,0
Terrible
Pros: Nothing
Cons: They didn't have any cars available even though I had a reservation. Totally messed up my entire trip. Will never use Dollar again.
review from
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4,8
Cons: Charged me insurance when I denied it
review from
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9,6
The Dollar Just Hertz
Pros: I really liked how cheap this rental was, and how hassle-free the pickup and return was.
Cons: I did not like that the Dollar booth was closed, so we had to walk back to the Hertz booth. It was a minor inconvenience, but it all worked out though.
review from
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10,0
Pros: It was a great car with a great ride and roomie for the tall people
Cons: There was a strong alcohol smell or cleaning smell. Also, the pervious person had it 7/8 the way full
review from
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9,6
Thank you Kayak!
Pros: Going through you guys was the best option to get into a great car, at a great rate! No one else could touch your rate offerings!
review from
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9,6
The Dollar Just Hertz
Pros: I really liked how cheap this rental was, and how hassle-free the pickup and return was.
Cons: I did not like that the Dollar booth was closed, so we had to walk back to the Hertz booth. It was a minor inconvenience, but it all worked out though.
review from
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4,0
Poor customer service
Pros: The car was clean and new.
Cons: Due to some emergency, I asked if I can drop-off the car at a different location. They charged me some 300 dollars extra for that inspite of taking the car for a month.
review from
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3,2
Pros: Friendly customer service.
Cons: The car was literally falling apart. Flat tire, non working tail light, front and rear bumpers falling off.
review from
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6,0
Pros: Employee was courteous.
Cons: When I arrived my reservation, that I had changed earlier was not known by the person I talked to. So, the car was not ready and they gave me a Jeep, which I wanted, that had not been cleaned out well or washed. The mud from the person before me was still on the car and in the car. I was very disappointed.
review from
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2,0
Terrible
Pros: Nothing
Cons: They didn't have any cars available even though I had a reservation. Totally messed up my entire trip. Will never use Dollar again.
review from
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4,8
Cons: Charged me insurance when I denied it
review from
╳
Car hire locations
Sunnycars
Locations at Midland Intl Airport
9506 La Force Blvd