Eden Andalou Suites, Aquapark & Spa

The hotel has lots to offer families, we booked it based on the the facilities, photos and big plus was that it has a water park. We spent 5 nights here which was the right amount of time for us. The entertainment staff are very good and all the kids their love them. There was also a brilliant Michael Jackson show one evening which was really entertaining. The water park was fun for both my young girls and myself so appeals to all ages and is never crowded so lots of sunbeds, places to sit and you don’t really need to wait in line for the flumes much at all. It’s fairly close to the airport and away from the busy main town but not so far away that you can’t travel over for the day . One thing I’ve noticed lots of people having mixed reviews on is the FOOD. Ok so let me make it really clear from someone who knows their food, takes an interest in world cooking and who appreciates all good food. The food here is good, there is no doubt in that at all, it is very tasty and enjoyable. You really couldn’t expect much more from an all inclusive resort. Anyone who is complains about the food is clearly a very fussy eater who probably prefers chicken nuggets. Or perhaps not aware this is a Muslim country so no bacon or pork sausages for breakfast. There is so, so much choice available particularly for lunch and dinner. Breakfast here is more simple but they have a few very nice local dishes worth trying and also make a very nice omelette if you want a cooked breakfast. If you are happy with pancakes, croissants or a cold breakfast there is lots of choice, fruits, yogurts, pastries, rolls etc etc and excellent selection of good quality fruit juices and very, very nice fresh coffee from multiple machines. Lunch was possibly the best available meal with so much variety. Always different choices of cooked meats, lamb, beef, turkey, chicken. All full of flavour and well cooked. Amazing selections of salads and rice, cus cus or potatoes.

There are a few things I think could be improved. Towels and pillows, first night we had nicer towels and then they got changed out for cheaper, harsher, thinner ones. Considering I tipped the chamber maid I found this odd. The pillows aren’t awful but I’m used to better and expect more from a 5 star. Breakfast stops serving at 10:30am and they start packing up before that. I missed it one day as not always looking to eat early. They start serving lunch at 12pm so it is understandable they need time to clean up and prepare. I just think all the meal times could finish and start a little later. Don’t forget to take the credit card you booked with. Seriously this is very important. I unfortunately was in an argument with the reception staff about this on arrival for quite some time. As it turned out the card I had taken was a replacement for a lost card and that’s why the numbers didn’t match. Even so being as it was booked and paid for in full 4 months prior I really don’t see why they need to confirm the card details. The mirror in room was very dirty when we arrived and for 2 days. So perhaps the cleaners could be a little more thorough but the rooms were clean, smelling fresh and beds nicely made up. Shower seemed to be needing some more protection on seals as the bathroom floor always got soaked after I took a shower. Would of been nice to have complimentary tooth brush, tooth paste and razor but all can be purchased from the shop at reception. Couple of times the music was far too loud at the water park. I usually love loud music so unusual for me to complain about this but seriously at times was too much and for others I’m sure they was even more annoyed by it than me.