Good to know
|Distance to city centre||0,3 km|
|Nearest airport||Manila Ninoy Aquino Intl|
|Distance to airport||5,6 km|
Time of year
Show reviews that mention
|buffet breakfast||in 223 reviews|
|extra bed||in 6 reviews|
|food was great||in 90 reviews|
|glorietta||in 70 reviews|
|great facilities||in 46 reviews|
|great service||in 114 reviews|
|late check||in 100 reviews|
|location was great||in 376 reviews|
|long time||in 55 reviews|
|room is nice||in 258 reviews|
|room service||in 115 reviews|
|rooms were spacious||in 20 reviews|
|staff are friendly||in 348 reviews|
|washer and dryer||in 13 reviews|
the reservation and cancelled is very easy.
What we did like: * was the fast internet *location *Security *staff were very friendly and helpful *cute welcome brownie * they had crunchy bacon
There were quite a few issues with our bathroom. We could not take a full shower when we checked in the first night because the shower drain wasnt draining. We felt it was an issue that can wait till the morning to bother the staff with. When then came in to fix it, it took a while because the maintenance staff couldn't fix it and we had to wait till 3:30pm. So we were not able to use our bathroom until the evening again. Running back and forth to the lobby restroom was an inconvenience. The following day the towel rack fell on my husband when he was getting his towel and then the shower lever was coming off. When all our bathroom issues were resolved ...the dilemma of noise was next up. We had thought that the banquet staff were moving around tables and chairs at midnight ..but it wasnt a banquet or meeting room above us or next to us..all guest rooms. We notified the front desk about the loud banging noises but I think it only made the noise worse. Breakfast was on our reservation plans...it was great with an array of choices but having a roach crawl on the wall next to me was awful and then on another morning a roach crawled up on my leg! BUT the staff tried to help alleviate all the problems we had the best they can AND that we can say stood out more than ANYTHING bad that happened.
* Check-in was poor , they couldnt find my reservation even after giving my copy of the booking. * Early check-out To-go breakfast- I requested for a To-go b'fast and reminded them the last time it was not there also, and I was assured it would be there, well to no surprise at check out it was not there, this has now happened 3X and each time I complain and the standard answer we apologise
the cleanliness, no insect, complimentary parking that made easy for associates and friends visiting,
I was entitled to two breakfasts daily but I was on my own most of the time and I did not even have breakfast on my last day and when I invited a couple to join me for breakfast, I got charged for the extra one. I asked the reception if they can waive since I have been coming on my own and that could just easily offset it but it was rejected.
breakfast was good. i appreciate the selections available.
there wasn’t really anything in particular that i didn’t like, though my dad did comment that the bacon could have been crispier
With a stay at Ascott Makati, you'll be centrally located in Makati, steps from Glorietta Mall and 7 minutes by foot from Ayala Center. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 2 971 reviews
Things to know
- Spacious rooms
- Great shopping
Policies vary by room type and provider.
Reviews about Ascott Makati
Most popular landmarks
- Glorietta Mall 73 m
- Ayala Center 375 m
- Ayala Museum 0,4 km
- Greenbelt Chapel 0,5 km
- Makati Stock Exchange Center 0,6 km
- Greenbelt Shopping Mall 0,6 km
|Manila Ninoy Aquino Intl||5,6 km|
|Angeles City Clark Intl||86,5 km|