Good to know
|Distance to city centre||1,1 km|
|Distance to airport||1,4 km|
|"All round service was great!"||(in 37 reviews)|
|"Nice room facility and amenities"||(in 132 reviews)|
|"Rooms were magnificent and staff excellent."||(in 78 reviews)|
|"first time ever in my life"||(in 4 reviews)|
|"WiFi in the bedroom was non-existent"||(in 8 reviews)|
|"Nothing i check my bank account and they charge two times the room."||(in 9 reviews)|
Time of year
Show reviews that mention
|bedroom suite||in 29 reviews|
|city of dreams||in 17 reviews|
|club room||in 172 reviews|
|dinner buffet||in 6 reviews|
|excellent but the restaurant||in 13 reviews|
|excellent service||in 66 reviews|
|internal communication||in 3 reviews|
|late check||in 42 reviews|
|long time||in 29 reviews|
|macau||in 30 reviews|
|new years||in 6 reviews|
|nice view||in 44 reviews|
|ordered egg||in 3 reviews|
|received an upgrade||in 4 reviews|
|room is big||in 204 reviews|
|shuttle bus||in 31 reviews|
|smoking room||in 147 reviews|
|staff are helpful||in 122 reviews|
|swimming pool||in 39 reviews|
|upgrade to a suite||in 29 reviews|
My husband and I did enjoy the stay very very much as one of the staff, Ms Echo Chen, was the best staff I have ever met in our years of travelling. We could feel her warmest heartfelt service and arrangement. Thank you once again and her sincere service which will surely make us stay again in the hotel in future.
Was staying for 2 nights to attend a business conference so not much of a choice. But if come for holidays I would probably prefer another place. Check-in is strictly after 3pm, Great mezza restaurant and lobby bar. Easy to get from the Ferry terminal. Big space and all the facilities inside the room.
Horrible unfresh and old smell in the room at the cost of 250us+ per night. Was staying all the time and not going away. Very strong central aircon, was very cold so pushed to switch it off during the night
Enough room space
Great staff and comfort room!
The air conditioner had some problem and it could not remain at the temperature we set. It was freezing in the morning. In addition, the air conditioner keep making noise at night (very loud wind sound) so it made us difficult to fall asleep.
Grand interior. Separated from casinos. Room service tastes good even though on the pricey end.
Many staff only speak mandarin but not Cantonese, unlike the other 5-star hotels in Macau/ Cotai.
Grand Hyatt Macau located within City of Dreams houses 791 guestrooms, 14 function areas including 2 ballrooms and 8 meeting rooms; Exclusive Grand Club provides a tranquil retreat, private dining and meeting facilities; mezza9 Macau, a vibrant eatery designed by Japanese design firm SuperPotato; Beijing Kitchen, specializing in authentic northern Chinese cuisine; Patisserie, purveying all day refreshments. The hotel features a 40m outdoor pool, 4 Outdoor Hot Tubs, Fitness Centre and Isala Spa.
based on 9 593 reviews
Things to know
- Professional service
- Great reception
- Great view
- Spacious rooms
Policies vary by room type and provider.
FAQs when booking at Grand Hyatt Macau
Where is Grand Hyatt Macau located?
Grand Hyatt Macau is located at City Of Dreams in Cotai, 1,1 km from the centre of Macau. City of Dreams is the closest landmark to Grand Hyatt Macau.
When is check-in time and check-out time at Grand Hyatt Macau?
Check-in time is 15:00 and check-out time is 11:00 at Grand Hyatt Macau.
Does Grand Hyatt Macau offer free Wi-Fi?
Yes, Grand Hyatt Macau offers free Wi-Fi.
Does Grand Hyatt Macau offer free parking?
Yes, Grand Hyatt Macau offers free parking.
Does Grand Hyatt Macau offer free airport shuttle service?
Yes, Grand Hyatt Macau offers free airport shuttle service.
How far is Grand Hyatt Macau from the airport?
Grand Hyatt Macau is 1,4 km from Macau. Grand Hyatt Macau is 5,8 km from Macau Ferry.
Can you bring pets to Grand Hyatt Macau?
No, pets are not allowed at Grand Hyatt Macau.
Does Grand Hyatt Macau have a pool?
Yes, Grand Hyatt Macau has a pool on-site.
Reviews about Grand Hyatt Macau
Most popular landmarks
- City of Dreams 125 m
- Venetian Macao Casino 0,7 km
- Cotai Strip 0,8 km
- Taipa Houses Museum 0,8 km
- Hac Sa Beach 3,6 km
- Guan Yin Statue 4,3 km
|Macau Ferry||5,8 km|
|Shenzhen East||76 km|