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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the hotel's cleanliness and maintenance?
Some guests have mentioned that the hotel needs a refresh in terms of carpets and furniture, and there have been comments about the room smelling of smoke. However, other guests have praised the cleanliness of the rooms and bathrooms, highlighting the friendly and accommodating staff.
What are the parking options available at the hotel?
The hotel offers free parking and valet parking, providing convenient options for guests who are driving to the hotel.
What can guests expect from the hotel's dining options?
While some guests have expressed disappointment with the breakfast options, others have found the Chinese-styled breakfast to be adequate for basic needs. Additionally, there are positive comments about the food buffet filling guests' stomachs for the day's activities around Macau.
How is the quality of the beds and rooms?
Guests have mentioned that the hotel offers comfortable beds and spacious rooms, providing a good night's sleep. However, there have been comments about the room needing maintenance and having a smoke smell.
When is the best time to visit the hotel?
The hotel experiences high season in January and low season in June. Guests may want to consider these factors when planning their visit to Macau and the Emperor Hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Location
Some guests reported issues with room allocation, such as being given a lower floor room despite booking a higher floor, or being placed in a room with a strong smoke smell. It may be beneficial to request a room away from smoking areas and to double-check the room details upon check-in.
Check for Express Check-Out
The queue for check-out can be long, and the hotel may not always provide express check-out service. It's advisable to inquire about this service to save time during departure.
Be Mindful of Breakfast Options
Several guests expressed dissatisfaction with the breakfast, citing limited options and a disappointing experience. Consider exploring nearby eateries for breakfast instead of opting for the hotel's breakfast.
Request Non-Smoking Rooms
Some guests encountered issues with smoke smell in their rooms. To avoid this, it's recommended to specifically request non-smoking rooms during the booking process or at check-in.
Verify Room Amenities
Due to instances of discrepancies between booked and provided room amenities, it's advisable to verify the room details upon check-in to ensure that the reserved amenities are available.
Explore Nearby Attractions
The hotel's proximity to various attractions like Macau Wine Museum, Grand Prix Museum, and the Ruins of St. Paul's makes it convenient for guests to explore the area. Take advantage of the nearby attractions for an enriching experience.
Be Aware of Check-In Times
Some guests experienced delays during check-in, even when arriving after the designated check-in time. It's recommended to confirm room readiness upon arrival, especially if arriving later in the day.
Consider Room Upgrades
Guests who requested higher rooms and non-smoking options reported positive experiences with the reception staff. Consider inquiring about room upgrades for a better stay experience.
Utilize Nearby Transportation
The hotel's accessibility to transportation options makes it convenient for guests to explore Macau. Consider utilizing the nearby transportation facilities for ease of travel.
Seek Assistance from Friendly Staff
Several guests praised the friendly and accommodating nature of the hotel staff, particularly mentioning specific staff members who provided excellent service. Don't hesitate to seek assistance from the helpful staff for a pleasant stay experience.
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Emperor Hotel is located at No. 51 Rua De Xangai in Macau Peninsula, 3,9 km from the centre of Macau. Macau Wine Museum is the closest landmark to Emperor Hotel.
Check-in time is 15:00 and check-out time is 12:00 at Emperor Hotel.
Yes, Emperor Hotel offers free Wi-Fi.
Yes, Emperor Hotel offers free parking.
Emperor Hotel is 4,2 km from Macau. Emperor Hotel is 26,6 km from Zhuhai.
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