Emperor Hotel

Big comfortably furnished room, very comfortable bed, the housekeeping staff doesn’t speak English much but uses online translations and try to be as helpful as possible. I really enjoyed my stay. They must have lost a star recently, because the facility is surprisingly better than I expected, although the bathroom is a bit worn out.

The windows don’t open. Non smoking room had a smell of cigarettes and it was 3rd room I checked. The first had awful chemical smell of a strong air freshener they tried to use right before I checked in, it gave me a headache right away. I asked to change the room, the second non smoking room had a fresh smell of cigarette smoke. The third room didn’t, but with the AC turned off the smell of an old cigarette smoke was coming to the room. Most probably their guest don’t care much about the policies, and stuff doesn’t care much of the smell and just try to cover it with these awful fragrances that would kill a fly immediately if it was in room accidentally. The reception staff and housekeeping were very kind and understanding about the room situation, I’m very grateful for their patience. Staff came in with DND sign on, they knocked, I didn’t answer because I was taking a bath. I’ve heard them coming in and then coming out. Then I left, and instead of bringing in my laundry finally they left a note 3 hours later I had DND on (which I already didn’t). The light system is annoyingly tricky. Master switcher doesn’t switch everything at once, you have to go trough additional buttons to find the right one for the remaining light on. Staff tally loudly in corridors without paying attention to DND on doors. Had to use ear plugs in the morning to sleep longer. A robot bringing in new keys is a waste of money for a hotel if your bathroom ceiling needs to be renovated.