Pros (+) Check in and check out procedure one of the worst I had. People slow and gave a single economy room when I payed for double premium, after complaining about did not even apologized just checked me in ...
Cons (-) Staff
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4 stars
Best Western Plus Grand Hotel Victor Hugo
3, Avenue Victor Hugo, Luxembourg, Luxembourg, Luxembourg
Luxembourg, Luxembourg
See location+352 262 7440Photos of Best Western Plus Grand Hotel Victor Hugo
Overview
Our 4-star design hotel, located in the city center, commands 40 rooms, five suites and an annex featuring 21 rooms. All our rooms are individually designed to provide you with several features for the modern conveniences. Incorporating a modern and comfortable design, our room decor reflects the clean, uncluttered feel of the hotel as a whole. All our rooms and suites here at the Best Western Plus Grand Hotel Victor Hugo are equipped with high-speed Internet, interactive digital television, air conditioning and hairdryers. The sauna as well as the fitness room is synonymous with wellness and offer vitality, relaxation and energy! Our hotel bar "La Plume" provides the ideal setting to relax and unwind. The perfect place for guests to enjoy lively conversations, have a cool beer or aperitif or take the opportunity to taste one of our exotic cocktail creations.
Latest deals for Best Western Plus Grand Hotel Victor Hugo
Superior room
Classic room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Amenities at Best Western Plus Grand Hotel Victor Hugo
- Adults only
- Fitness centre
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Dining
- Wine glasses
- Electric kettle
- Minibar
- Special diet menus (on request)
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
Services and conveniences
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Room service
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24-hour front desk
General
- Garden view
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Tile/marble floor
- City view
- Storage available
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Adults only
- Lift
- Accessible by lift
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Upper floors accessible by lift
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Media and entertainment
- Radio
- Flat-screen TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
Fitness
- Fitness centre
Spa
- Sauna
Reviews of Best Western Plus Grand Hotel Victor Hugo
8.0
Very good
2340 verified ratings
Wonderful
963
Very good
603
Good
422
Okay
150
Fair
111
Mediocre
35
Poor
56
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, with many highlighting the value for money. However, there were notable complaints about the service quality, particularly during check-in and the responsiveness of staff to issues. Some guests also mentioned outdated facilities and noise disturbances.AI-generated from customer reviews
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Pros (+) My room was quite spacious, the breakfast was uneventful, but ok.
Cons (-) The rooms lack some love / thought. For example in the bathroom there is no light close to the mirror, so good luck shaving. The minuscule flatscreen tv is so far away, you'd rather watch it on your c...
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Location
3, Avenue Victor Hugo, Luxembourg, Luxembourg
What's nearby
- Grand théâtre de la ville de Luxembourg208 m
- Villa Vauban0.6 km
- Plëss d'Arem0.9 km
- Casino Luxembourg1 km
- Hôtel de ville de Luxembourg1 km
- Place Guillaume II1 km
- Groussherzogleche Palais1 km
- Gëlle Fra1.1 km
- Bock1.1 km
- Kathedral Notre-Dame1.1 km
- Musée d’Art Moderne Grand-Duc Jean1.1 km
- Lëtzebuerg City Museum1.1 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Best Western Plus Grand Hotel Victor Hugo
Low season | High season |
|---|---|
July | July |
Cheapest month to stay with an average 0% drop in price. | Most expensive month to stay with an average 0% rise in price. |
When to book a room at Best Western Plus Grand Hotel Victor Hugo
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in LuxembourgGood to know
Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
7,8 | 0,9 km | Luxembourg | 6,3 km |
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