Hôtel Alpina

Clean hotel, this was our second stay. Food (breakfast was included) was good, with a large variety of breads, cold meats, cheeses and cakes (croissants, pain au chocolate etc.). Free parking in from of the hotel. VERY friendly staff. Great view from the balcony. Good TVs in each room.

Arriving on a rather cool evening in August, it turned out that heating was not available (tried turning on all the radiators to no avail), which was particularly concerning as our sons were feeling cold (we had travelled to France from Italy that day, enduring a 20 degree drop in temperature). Our suite looked rather new and was clean, however doors and windows were hard to open/close (timber construction which had warped and twisted. Access to the toilet was through one of the separable units (sliding doors), access to the bathroom through the other (meaning anyone in need of a nocturnal wee having to walk through both units thus disrupting the sleep of the rest of the family). Breakfast was busy and felt rushed, some of the other guest being utterly rude and pushy, a number of children (not ours) turning the restaurant into a playground (someone almost knocked a cup of hot beverage out of my hands). Adults touching food (buffet style self-service) with bare fingers just to put it back again. Apple juice was available from self service dispenser, OK quality however the hotel only providing tiny glasses (either meant for under 10 year old guests only, or to reduce waste). Bathroom had shower only, which was great from an idea point of view - ceiling mounted, rain shower style - however bathroom floor ended up flooded after each use (leading to much of a flooding after 4 people using it in a row). No tea or coffee making facilities in the room, no mini bar/fridge. Head room over one of the double beds was such that one was risking a headache when climbing out of bed (bung my head twice on that beam) - clearly, down to the room design and layout (trying to be too clever?) rather than me being 6ft tall.