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|Distance to city centre||4,5 km|
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The staff (at the reception and the room cleaner) is very friendly and sensitive to the guests needs. Provided info about local attractions, were very polite and careful to make our stay comfortable. The room decor (the TEXTURED paintings on all the walls) is very impressive. We checked in early, about at 05:30am - the staff prepared the room in advance for us - opened the sofa for the kids and putted clean sheets on it
There's no shelf in the toilet-shower room to put our things on it (like shaver etc...) Some small lighting, in the bedroom, near the bed would be really comfortable (instead of getting up to the rooms' main switch and light the whole room while other person is asleep).
They did not clean the bedroom or make the bed during the four days I was there. Staff did not speak English at all.
If you want a horrible hotel experience then book a room at Urartu Hotel. Two reasons: 1) This is a small hotel, surrounded by several restaurants with life music, which produces noise untill 12 am. They don't care about your rest, they have birthdays and wedding outside to serve. Period. 2) The don't care about you privacy. I had fully armed security 6 men in my room at 4 am!!! What happened? I had 2 friends who visited me that night and hotel's manager said there could not be more than 2 person in a room. Therefore they called fully armed 6 security men at 4 am to get my 2 friends out. I replied them to show me the rules that I can't have guests in my room and they had none rules to show me. Avoid this hotel at any cost!!!
Suite really wonderfull and also the staff too friendly. Breakfast very good and also the dinner. I meet also the owner and he is very kind many thanks.
it was too cold in room and on reception also. the restaurant wasn’t work at 9 am so it wasn’t possible to have breakfast. girl on reception was so sweet and courteous, tried hard but i should wait for docs during 1 hour almost(
With a stay at Urartu Hotel in Kharkiv, you'll be within a 15-minute drive of Metalist Stadium and Dynamo stadium. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary during limited hours.
based on 134 reviews
Things to know
- Comfortable beds
- Spacious rooms
Policies vary by room type and provider.
Reviews about Urartu Hotel
Most popular landmarks
- Kharkiv Zoo 3 km
- Park of Maxim Gorky 3,2 km
- Monument to T.S. Shevchenko 3,6 km
- Kharkiv National Academic Theater of Opera and Ballet 3,8 km
- Victory Square 3,8 km
- Kharkov Historical Museum 4,3 km
|Kharkiv Intl||12,9 km|