Ji'an hotels

Pros: All of the staff members were friendly and nice.

Cons: Too noisy due to an Air Force base is near by. A bit far away from the downtown.

Pros: Close to my friend’s home

Pros: The staffs ate all very helpful and polite

Pros: The staff is very friendly, and tried their best to help accommodate all our needs.

Cons: The room was not clean, especially the bathroom. There was mildew and mold in the showers and ceiling area. The size of the room was overall small. No amenities are provided unless you ask.

Pros: The jimmy drawing makes very kid friendly environment with a big half of third floor opened to kid play area gives the parents a break.

Cons: I came at the wrong time where they closed the swimming pool for winter time otherwise everything else was very clean, organized and well equipped. The website should clearly state the availability of the facilities especially in English to avoid miscommunications.

Pros: Not euopean 5 Star Standart but a reasonable Hotel nontheless

Cons: the air conditioning was loud

Pros: Kids friendly hotel & great location.

Cons: Building is quite old

Pros: Convenient location. 7/11 opposite which is handy. Enjoyed the breakfast and dinner buffet suits my personal tastes very well. 4 port charger on bedside table a nice little touch.

Pros: The service was exceptional and the beds were comfy. They had a wide range of breakfast options. The location was very central and convenient as well.

Pros: The staff were excellent. Very attentive. Would get taxis for you. Rooms are huge and clean.

Cons: Location was about 10 mins off from the more bustling area. The toilet and the shower room/bathtub are apart. So sometimes you have to travel to and fro. The showering area is abit too small. Considering the huge area for the bathtub, could have made the showering area bigger.

Pros: It’s quaint and everyone is so friendly

Pros: The rooms were nice and big and appeared to be recently updated. Breakfast buffet was reasonably priced and offered a good selection for both Western and Asian visitors. The manager was friendly and helpful as were the staff.

Cons: Location is a drive away from the main town and therefore could be difficult if you don't have a vehicle. We didn't look for taxis, however, which may be available. Around the hotel, the open restaurants weren't very nice looking.

Pros: Staffs are friendly and enthusiastic. The hotel is near Hualien train station, about 10 mins on foot. Breakfast is so so. Room is good.

Cons: The hotel can not issue me the company invoice in English.

Pros: Very nice all the way around, clean room, helpful and pleasant staff, and an excellent breakfast.

Pros: good location and room is very clean

Pros: Great location if you want to be near train station! Very comfortable hotel!

Cons: No pool but othe than that it was great!!

Pros: the location was very convenient for walking from station to hotel if you are traveling by walking. the breakfast was good and the dishes were changing and a little bit different, it's easy but considerable for customers.

Cons: the price was a little bit expensive and the room was too small. the shampoo and the shower gel were not enough to use.

Pros: It was so nice

Pros: Very friendly staff, great choice for breakfast and dinner (buffet). Spa and pool area (free for guests) are spacious and modern. Sea view over the harbor was really relaxing and it's very quiet night. Can fully recommend staying here!

Pros: Junice at the front desk was super helpful!

Cons: Location

Pros: Minimal gym facility and pool.

Cons: None.

Pros: Good clean hotel with a decent room and nice pool. All members of staff were excellent throughout my duration and very helpful/accommodating.

Cons: Disappointed with the breakfast and lack of equipment in the gym. Location also meant getting a taxi into the center for more options.

Pros: Fully equipped room which was very large with excellent harbour view.

Cons: Nothing

Pros: The price.

Cons: The location

Pros: Double sink in bathroom

Cons: Nil

Pros: This hotel is exceptional! From a hearty breakfast, to extremely polite and helpful staff, to the extra touches in the room (herbal water infusions, pour-over coffee, and snacks), we really couldn’t have asked for a better stay in Hualien.

Pros: The bed was very comfortable , the night market was just 15 min walk away , staff was very friendly and breakfast was very very good ! best ones i ever had !!

Pros: We like the hotel very much! The location of the hotel is great. Just need to take few minutes to reach popular areas. We got a big room with a bath tub and shower room. The size of the room is pretty good for 4 of us because after loading luggage , we still have much room to relax. We strongly recommend this hotel to people who are going to hualian.

Pros: Would strongly recommend anyone to stay at this hotel! We stayed in quadruple room for a family of 4 and the room is very spacious and the bathroom is quite big. The bed is very comfortable and there are many TV channels.

Pros: Spacious, clean very comfortable and lots of extras like free laundry and clean water dispensers. Breakfast delicious.

Pros: Excellent service, comfortable and spacious rooms. Very happy with the upgrade to one of the bigger corner. rooms.

Cons: Some of the staff speak English, but it is limited. There is no information about the Taroko park.

Pros: Good value hotel in good location. I would stay here again.

Cons: Nothing, the hotel met my expectations.

Pros: Staff is very friendly and helpful.

Cons: Carpet is not very clean.

Pros: The room was adequate but nothing special. Was good for the price though. Breakfast, although mainly catering to eastern cuisine, was abundant.

Cons: The lady that picked me up from the trainstation had a very bad cold. She was wearing a facemask, but still in times of covid-19 this made me very nervous since in places like hotels this disease can spread very quickly. I refrained from using the airco and just wanted to keep the windows open, but there were no mosquito nets for the windows so had mozzies could fly right in. Upon check-in the staff was quite cold. Also, although booking.com said the bike rental was free, the staff informed me I could only use one for max. 2 hours at a time, which considering the location of the hotel makes it useless for any trip except for the immediate area.

Pros: The value is worthy for the price. All the things are perfect. They have good breakfast. When I arrived, staff also came outside for helping me carrying luggage. There is a spa at the rooftop. Service and attitude of front desk are nice.

Cons: Couldn’t have the ocean view, but high floor still have good view. Also there are bicycles can be rented. For free!

Pros: Good breakfast and nice staff

Pros: Best value fir money

Cons: The bfast is just average

Pros: Room was big, breakfast has a good balance of veg, fruit, meat, noodles and bread.

Cons: Location is a bit far but also nice to be out of the city where it is more quiet.

Pros: I thought the kind staff tried hard and do their best with what they had. The location was good. The view was quite nice. The (largely plant based) buffet breakfast had a couple of unusual things on the menu which was nice to try.

Cons: I think the owner of this hotel is really cutting back on costs where they can, and exaggerating how good this hotel is. It mentions 5 star, luxurious appearance, family pool ( Just a 2 person spa), rooftop garden (Sad garden next to a noisy air conditioner and overbooked laundry with all sorts of things obstructing the view as well), games room ( a cramped room full of chairs and tables), karaoke room (a loud white noise coming from an uninviting dark room) transfer bus (book 2 days in advance)and dinner (skip this). But all of these could do with an upgrade or enhancement, including the room furniture. I wish the hotel well and hope they keep continuously improving.

Pros: Friendly staff, comfortable room, excellent value , easy to park

Pros: Room very clean and very comfortable and receptionist Miss. Goh Shi Ping Very caring and helpful to seniors citizens guests. Carrying heavy luggage for the the elderly guests when guests checking out.

Cons: Nothing to dislike.

Pros: Location, price, cleaness!

Cons: None

Pros: Comfortable, very nice and helpful staff. It's basic a bit tired but perfectly acceptable for an overnight if it didn't have the inconsiderate selfish smokers who seem to think that smoking in the bathroom is perfectly fine and no one will smell it! To them - if you smoke you stink, you always stink and no matter how hard you try to cover it up you still stink. The hotel should be more proactive in stopping this. It seems a common problem in Taiwan in hotels. We had it happen three times now.

Cons: Smokers smoke in the bathroom and the smell goes into your room through your bathroom vent. It stinks and the whole room smells of it. The hotel acknowledges this problem but does nothing about it.

Pros: Good Hotel, friendly Staff, comfortable beds.

Pros: The rooms were spotlessly clean and spacious. Very comfortable.

Cons: The breakfast was truly terrible. Best to skip it and go elsewhere for breakfast. This was the worst we had experienced on our trip. For the price paid, I suppose it's not unforgivable, but it would perhaps be better to offer less options at the buffet and concentrate on the quality.

Pros: A great hotel! We really enjoyed our stay here. The room was spacious and suited our family (2 kids). The location was perfect, with a short walk across the road to big mall, and a convenience store 100m away. Staff were very friendly, and the hotel was equipped with coin operated washing machine and dryer. A great choice for Hualein as a base to explore Taroko Gorge :)

Cons: Breakfast could be better

Pros: Many good restaurants and convenience stores within 3 minutes from the hotel. Warm and friendly staff Nice spread of Taiwanese buffet breakfast

Cons: The curtain width was not sufficient enough to close properly leaving a gap for sun rays to pass through in the morning. Waking me up earlier than planned.

Pros: I like the King size bed, small balcony. It’s also clean and worth the price.

Cons: The air conditioning is loud, I need to turn it off so I can sleep. You can skip the breakfast.

Pros: Nice hotel with own garage and luxury rooms.

Cons: Some machines in the gym were out of order. The hotel is little bit far away of the center, so we took a taxi to get there.

Pros: -the breakfast is nice -the room is comfortable and clean

Cons: The staff there is a little mechanical and robotic!

Pros: breakfast was simple but nice. rooms had a modern design and the hotel offered a pick up and drop off to and from the train station which was really handy. Hotel had washing and drying machines, costs 40 TWD per usage.

Cons: when you look closer, the building and room is quite old and worn out. Room wasnt that bright.

Pros: Good location with the far east mall jus few minutes walking distance. The room is clean. And big enough.

Cons: The light in the room is not bright enough. Cant let my kids read the books even though we have turn on all the light.

Pros: I liked checking out!

Cons: Atmosphere colder than a morgue. Dreadful breakfast. Overall very average and their website is deceiving

Pros: Quality of personnel service

Cons: Difficult to have a conversation in English, hotel is looking old

Pros: The candy bar and the wash room is Super good.

Pros: Well located hotel (the very center of Hualien is about 15 minutes away from the hotel - walking). Very nice staff. Good and well priced breakfast in a nearby restaurant connected to the hotel.

Cons: Room was rather small and dated. Could be smelly too (odors from the bathroom pipes).

Pros: Location Clearance Decoration

Cons: If the price included breakfast, that would be better. However, overall I rank the hotel service and room quality very well.

Pros: The location close to the railway station is perfect to depart early to Taroko ! The hotel is simple and very nicely decorated.. eco friendly.. with a lot of very kind attentions : tea, coffee and sweets at disposal...in the lobby and also in the roms ;)) nice bicycles to be borrowed very easily... Really a perfect stay ! A special thanks to Jane and Na for their warm welcome and great tips We enjoyed our stay ..thanks a lot !

Cons: Nothing..

Pros: Price is very low and employees got us an upgrade, room was much better than expected, got a comfortable big bed with a tub! A total recommend !

Cons: Everything is good

Pros: The room was great, we got upgraded to a bigger one and it was lovely. You get a lot of free water, which is good. Location was good. Reception staff were helpful. Housekeeping was good.

Cons: The wifi in the room was a hit and miss. The breakfast was ok. It annoyed me that they had smoothie machines running but we weren’t allowed to have a smoothie, as it’s for lunch. Breakfast staff didn’t speak English and didn’t even look us in the eye (exept for the guy who greeted us and asked for room number). Also annoying to be reminded constantly that breakfast is over at 10. We understood it after the first time.

Pros: Really enjoy the trip, due to the schedule have to miss the breakfast. But will definitely choose Azure again next time.

Pros: The location and the window couch

Cons: None

Pros: Breakfast very extensive.

Cons: We would like some food options in the hotel during the evening.

Pros: Everything’s awesome! The room was cozy and definitely enough for two people. And staff are all very nice to guide for anything. Location is perfect and right in the centre of city.

Pros: Location and accessibility

Cons: A bit old facilities

Pros: Near night market

Cons: We booked 3 rooms and all 3 rooms come with different size and layout. One of it is small, old and no window, this is really disappointed, what you book from the website is not what you get. This is when all 3 rooms are paying at the same rate. Really disappointed!

Pros: Very quiet, though close to markets and shops. Breakfast is also nice. Staff is helpful.

Cons: A little far from the station, but at the center of shopping markets.

Pros: Very spacious room, excellent facilities for kids & adults, courteous staff and very good breakfast

Pros: The location was great! The staff was very helpful too.

Cons: The noises from other rooms could be heard audibly.

Pros: Convenient for public transport Friendly staff

Cons: Bathroom Is overdue for ranovation The bed is too low especially for us elderly people. Need to struggle to stand up Breakfast not impressive.

Pros: The playground area was good for my son, enough space to enjoy on that area. Oriental breakfast was good in variety, only if you enjoy that style of food. Comfortable beds and quiet place, close to train station.

Cons: Few staff with good English skills, the room smaller than expected as well as the bathroom. Very limited options for western/continental/american breakfast, only bread, butter and jelly, limited fruit and juice choices. In general we did not have good sleeping, since AC only work as fan not cooling down enough during the night. Only one key is provided.

Pros: Very close to the train station.

Cons: Room and bathroom a bit worn out and could be cleaner. Breakfast mainly Taiwanese, otherwise only toast and marmelade, really. Boiled egg pudding (?) instead of scrambled eggs or sunny side up.

Pros: Excellent location. Fast check-in/out. Very clean bathroom. Very comfortable/spacious room.

Cons: Nil.

Pros: We loved the children's play area. The fountains on the property were also very nice. The room was clean and well put together. The room was fairly child friendly compared to many other hotels we've stayed in.

Cons: Breakfast was very disappointing both in taste and selection. My husband also noticed flies on the fruit. And the western options were poorly put together For example, they offered cold cereal but only hot milk to eat it with. We have been living in Taiwan for several months and also found the Taiwan/Asian options at breakfast to be not very good as well.

Pros: Location is excellent and including parking behind the hotel.

Cons: Rooms are small, breakfast limited choice. Staff not unfriendly but miss the real spirit to make guests feel really welcom.

Pros: Everything

Cons: Nothing

Pros: Great location, clean, friendly staff

Cons: Outdated, needs renovation

Pros: The bathroom was good, especially with the rain shower.

Cons: It was a non-smoking hotel but there were people smoking on my floor as the smell seeped into my room. And also into the aircon unit.

Pros: Location,room,and bed are very good.

Cons: Everything is good.

Pros: Hotel staff were so nice and very quick response for trouble. I think the hotel have best staff i've seen in several last years.

Cons: Swimming pool required cap for swimmer strictly. I think it's not that important.

Pros: Large room, good value

Cons: The staff could speak more English.

Pros: The original decoration. Minority group art. Clean. Friendly staff. Peaceful.

Cons: Breakfast was not ideal to foreigner's taste. Bed lacking soft top mattress. The decoration was out-dated (but nice). The view was to industrial harbor, and no chance to access the beach.

Pros: the environment of restaurent.

Cons: the receptions did not act well at first and i should remember them twice! breakfast had not some western choices.

Pros: The hotel front as photo shows clean and modern but the bathroom/carpets need maintenance. But hotel rate with breakfast, is exceptional value! The room is clean and as 3 star hotel cannot complain. The view from the breakfast restaurant overlooking the beach is impressive!

Cons: The issue would be location. It is not in town and a walk to anything. One has to book a taxi or walk to anywhere. The room does not have coffee and only chinese tea for in room drink. Buffet breakfast is ok but peak hour with bus loads of Chinese tourists, the buffet gets emptied quicker than the staff can replenish the food. If not in a hurry, the replenish and cleaning catches up when the tour bus departs.

Pros: Location Gardens

Cons: Hard beds Breakfast was tasteless

Pros: Staff were all lovely. Room was spacious. Bathroom was large and everything worked well.

Cons: The only thing was that the double bed felt quite short.

Pros: The hotel was really ok for the price. Good breakfast Asian and Western style, clean rooms.

Cons: Due to really Bad weather we changed our travel plans and wanted to stay for only 1 night instead of 2. Unfortunately the hotel was quite inflexible and we actually had to pay full price for both nights.

Pros: We enjoyed the hotel’s central location. We were able to walk to the town’s attractions and famous restaurants. Breakfast was good. Very reasonably priced rooms. Our entire family enjoyed our stay.

Cons: Nothing.

Pros: The staff was extremely nice and helpful!!! and the breakfast was very nice.

Cons: The room looked a little bit old, and this is the hotel we paid the highest amount for. So compared to the photos, the room was disappointing.

Pros: Excellent staff. They came and picked us up feom the train station at no charge after phoning them from the visitor center, and the staff went out of the way to help us with booking train tickets, providing us with suggestions, and even taking us back to the train station. Loved my stay with them

Cons: Nothing!

Pros: Near to night market and morning market

Cons: Lots of small flies around and soft mattress

Pros: Clean, spacious and within walking distance of the city centre and night market.

Pros: The breakfast buffet was good as choice of both English & Taiwanese,good location for local market & banks.Great assistance in renting car & driver for Taroko Gorge 3,000 TWD for 8 hours

Pros: staff were friendly, and they picked us up at the train station on a rainy night for free, then provided free taxi when we left. Bed was comfortable, room clean, wifi worked well, and breakfast was fine.

Cons: Breakfast staff hustled us out of the cafeteria fifteen minutes before official closing time... no excuse for that!

Cons: We have a birthday party, there is no candle and plate provided

Pros: Staff is friendly & helpful.

Cons: Inside room have smoking smell even the floor & room is stated non smoking floor & sign. No safety box available in the room.

Pros: The room is very spacious, clean.

Cons: There are no restaurants near by.

Pros: friendly and helpful staff, clean and spacious rooms, free breakfast

Cons: a bit farther away from station but not too bad

Pros: rooms are very nice, location and staff good. Not expensive!

Cons: Breakfast quite spartan/Chinese/simple

Pros: Great location. Walkable to the night market. Relatively quiet room.

Cons: Wow the bed was hard. Like. Really hard.

Pros: Elevator ok, parking available

Cons: The bed in our 2 rooms were without mattress ! We had to sleep directly on the bedspring, it was hard like a piece of wood ! Obviously, we sleept very bad. In the morning, we complained about this situation. The answer was that is normal, it's the basic room. So we had to pay extra in order to have an upgrade room for the next night !

Pros: The staff were nice. It was cleans room, plenty of toiletries and quiet area.

Cons: The bed was like sleeping on a stone. Never experienced a bed so hard before.

Pros: The location is very convenient to many restaurants and night market. And the staff is pretty and nice.

Cons: The decoration is a bit old. However, You have to remind them to clean up the room

Pros: Hotel staff person (female) was very helpful regarding the reservation. She even called booking.com to solve the problem. Breakfast veggie sandwich was good.

Cons: There was a problem with the booking. I had to pay NT 300 extra for my son even though I reserved the room for two adults and one child. If there’s an extra fee for the child based on height or age, I didn’t see this notification. It should be specified on booking.com and hotel website.

Pros: Very clean place! :)) The room was nice and pretty big.

Pros: Everyting is fine.

Pros: > Clean: - You have to leave your shoes downstairs, I guess it is easier this way. - Almost empty facility which was strange but a plus. > The bed was comfortable, nice bedding and floor. > No breakfast option but there are 2 places nearby (cheaper and more expensive). > The check-out was very easy, we just left he facility (we had go to very early).

Cons: > The room was made as something additional on the corridor - if there were more people you would hear everything through the thin paper "wall" and the little top window glass was moving and making sound every time someone was walking. > We were put at the top floor - no elevator. >There was a shared bathroom but I knew about it upfront - it is just to be aware.

Pros: Very cosy, beautiful, comfortable hotel with some nice, thoughtful touches! Run by some very helpful and kind people. Clean, Central and cheap :)

Cons: Light switches OUTSIDE the room! I guess it happens easily that someone accidentally wakes you up at night by turning it on looking for the stair well light.

Pros: Best of the best. Excellent room for such a low price. The owner also provides connections to local taxi/mini-van drivers that can take you to the wild nature of Hualien. It is often more difficult and dangerous to get such services outside, not to mention the burden of finding other travellers for car-pool. Costed 700 NTD per person to Toroko national park.

Pros: Nice staff who welcomed us. The room was perfect and the bathroom too. We slept pretty well. Couldn't extend our stay cause it was too expensive for us but if we could we would have!

Cons: Check in late and check out early. It was a little bit noisy when people walked in the corridor or slaped doors cause it made our inside window moved. Free coffee not vegan (it's 3 in 1 with milk and sugar).

Pros: Friendly, helpful owners. I was thinking of fruits one night and without mentioning it, they brought me a plate. More the next night. Just like home.

Pros: The owner was really nice and helpful, good English. Hotel is nice. Enough furniture in the room. Walking distance from the railway station. Drinking water available.

Cons: Cocroaches. I could smell cigarettes from bedsheets a little bit.

Pros: Great location. The stuff was really nice, they helped us with everything we needed. The room was big, comfortable and clean. Definitely worth the money.

Pros: The bathtub was very nice. And the person at the front desk during check-in was very friendly. It was handy that the bus to the airport stopped really close to the hotel.

Pros: Good spot, cool place.

Pros: - The bathtub. - The staff is friendly (they booked for us a tour to Taroko). - The location is convenient.

Cons: - The room is small and has a strong smell of tobacco. The bed is too soft. As I did not like the room and the weather was not great for hiking we left the room after 2 nights instead of the 3 nights we paid. - It was during Chinese New Year so the kitchen was closed and we got mc Donald’s vouchers for breakfast instead. - Too pricy for the quality of the room and the equipments