Hai Au Boutique Hotel & Spa

576 Cua Dai Road, Hoi An, Vietnam
+84 235 391 4577

Cheapest
rate per night

8,5

Excellent
based on 1 326 reviews
Hai Au Boutique Hotel & Spa - Hoi An, Vietnam
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Booking.com R410
Expedia R434
Hotels.com R450
Booking.com
Expedia
Hotels.com

Good to know

Distance to city centre

0,9 km

Location rating

9,2

Nearest airport

Da Nang

Distance to airport

23,4 km

Rooms

Check-in
Check-out

Superior rooms

R410+

Bed type
Provider
Nightly base price
Unknown
R410 per night
Unknown
R434 per night
Unknown
R450 per night

Reviews

Pros

Cons

Traveller rating

413
125
16
2
0

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Apr 2020
    10,0

    Everything was great, and the staff was AMAZING!!!!!

    I wanted to be in the newer area of the hotel, but I was still very pleased with everything. :)

  • Excellent
    Apr 2020
    10,0

    The staff - it felt like home so much we extended our stay. Thank you so much to the women at the reception for looking after us and helping us to book tours, taxis etc. Also the pool area was amazing too, delish cocktails and a big room with lots of space.

    Nothing at all!

  • Excellent
    Mar 2020
    10,0

    At first, we were very surprised about the staff. Girl in reception provided us lots of useful information. Breakfast was great as well as location. The hotel is close to the city center (15 minutes to walk) but the area around is very quiet.

    Nothing!

  • Good
    Mar 2020
    6,7

    The location is excellent, the bed is good, the linens are fine, the shower is great, the breakfast buffet—when there is one (it was canceled our last morning)—terrific.

    In 2018 When we first stayed at the Hai Au we were so impressed (by everything) that we decided to return in 2020 for an entire week...however there is something to be said for the old adage “you can’t go home again...” The facility is certainly looking worn and could use new paint. The towels are frayed and the service has become erratic at best. Our balcony had no chairs (we asked); the porch light was out and never replaced. Some days there were 2 towels, some days three, some days, one... The power was out all day on Saturday (6-18)—apparently this is a monthly event but there was no prior notice and explanation given only when questioned. When that happens, the AC needs to be reset from the reception. Again, if one doesn’t complain or ask, no one remembers to do it. Admittedly our visit coincided with the onset of Corona virus but every day there was lots of staff lounging around staring at mobile devices; they appeared irritated when asked a question or request (ie—a new light bulb, air conditioning, ice). The cell phone is ubiquitous and changed peoples attitudes, that’s for sure!

  • Good
    Mar 2020
    7,0

    Staff is exceptional and do everything they can to make your stay enjoyable. Also, the complimentary breakfast is a nice touch.

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About

Overview

With a stay at Hai Au Boutique Hotel & Spa, you'll be centrally located in Hoi An, steps from Riverside Hoi An and 5 minutes by foot from Hoi An Ancient Town. Featured amenities include complimentary wired Internet access, a computer station, and complimentary newspapers in the lobby. A roundtrip airport shuttle and a train station pick-up service are provided for an additional charge.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,5 Excellent

based on 1 326 reviews

9,6

Value

9,2

Location

8,0

WiFi

7,3

Room

Things to know

  • Spacious rooms
  • Friendly service
  • Near city centre

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Babysitting or child care
Car hire
Concierge service
Currency exchange on-site
Gift shop
Laundry facilities
Laundry service
Room service
Bicycle hire
Spa
Outdoor pool
Snorkelling
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Hairdryer
Cable or satellite TV
Air-conditioned
24-hour front desk
Safe
Airport shuttle (surcharge)
Free parking
Playground
Designated smoking area
Terrace/Patio
Disabled access
Linens
Grill
Massage
Library
Business centre
Free Internet
Pets not allowed
Storage available

FAQs when booking at Hai Au Boutique Hotel & Spa

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Does Hai Au Boutique Hotel & Spa offer free parking?

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Photos

All photos (1)
Building (1)

Location

Most popular landmarks

  • Assembly Hall of the Chaozhou Chinese Congregation 0,5 km
  • Assembly Hall of the Hainan Chinese Congregation 0,5 km
  • Museum of History and Culture 0,6 km
  • Quan Cong Temple 0,6 km
  • Central Market 0,7 km
  • Assembly Hall of the Fujian Chinese Congregation 0,7 km

Getting around

Da Nang 23,4 km
Tamky Chu Lai Intl 65,9 km

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Hotels Vietnam Hoi An Hai Au Boutique Hotel & Spa