Guest reviews
Overall rating
7,8
Good
Based on 16 reviews
Cleanliness
8,3
Comfort
8,3
Pick-up/Drop-off
7,2
Value for money
7,6
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Pros
"Staff were friendly and efficient."
(in 2332 reviews)
"Car was clean & comfortable."
(in 5675 reviews)
"PIckup and dropoff was was quick."
(in 2382 reviews)
Cons
"The car was very dirty"
(in 195 reviews)
"There were NO cars available!"
(in 6133 reviews)
"I'll never use Hertz again."
(in 511 reviews)
Recent reviews
Traveller rating
3
3
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1
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Find reviews that mention:
customer service
pick up the car
car was clean
credit card
car available
easy drop
great car
friendly staff
wrong location
location was closed
rented the car
great service
quick and easy
great experience
great price
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8,0
Pros: Yes. Don't travel around town with out a GPS.
review from
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6,0
Incorrect Collection information
Pros: Your booking page is incorrect & allows you to collect a car from the PORT in Barbados, however unless you come in from a ship as a passenger, you aren’t allowed in!
Cons: Website is incorrect
review from
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8,0
Great rental in Barbados
Pros: Great staff. Got what I had rented. Great car, clean. Good indications.
Cons: Stoutes Car Rental (in Barbados) wasn't clearly identified in airport terminal as Hertz, so had a tough time finding it. Other than that, all was good.
review from
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9,2
Easy and enjoyable
Pros: Easy & quick pick up and drop off. Friendly service Clean & new car with only 9000km on the odometer. Enjoyable drive!
Cons: The price paid on site was $5 us higher per day compared to the estimate I have received by email (for the same avantages).
review from
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10,0
Pros: Very friendly people. Set us up with a booster seat for our 5 year old.
review from
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10,0
Pros: Efficient Friendly
review from
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6,0
Did not have my car.
Cons: I rented an 8 seater van more than 2 months before my trip because I would have 8 people but only one driver. They did not have the van for me. We had to use two cars which was more money and put us in danger with an uncomfortable driver. We had kids with us too so not fun.
review from
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4,0
Understaffed. Slow service. When I requested a re
Pros: Nice man.
Cons: Not getting a receipt when requested and slow service
review from
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6,4
Pros: Nice car, ran well, AC was good.
Cons: Very expensive rental on Barbados. Most roads are bad, meaning really rough. Company is not really Hertz, but some local company covering for Hertz. Dropoff instructions were not written and really should be because there is/was no dropoff place other than the parking lot.
review from
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2,0
Pros: There was nobody at the hertz in Bridgetown for our early am arrival so we had to charter a taxi to our hotel in holetown and rent a car there. Ridiculous!
review from