Zostay Hostel Backpackers

No. 7, Hang Muoi Street, Hanoi 10000, Vietnam
+84 246 686 2893

Cheapest
rate per night

7,5

Good
based on 398 reviews
Zostay Hostel Backpackers - Hanoi, Vietnam
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
KAYAK R54
Hotels.com R126
Agoda.com R292
KAYAK
Hotels.com
Agoda.com

Good to know

Value for money

7,2

Distance to city centre

4,4 km

Location rating

8,5

Rooms

Check-in
Check-out

Double rooms

R292+

Bed type
Provider
Nightly base price
Unknown
R292 per night

Reviews

Pros

Cons

Traveller rating

289
43
44
22
2

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Mar 2020
    10,0

    It's alright

  • Excellent
    Mar 2020
    10,0

    It's alright

  • Excellent
    Mar 2020
    10,0

    It's alright

  • Poor
    Jan 2020
    2,0

    The location was convenient, because it was literally next to the bus stop. Apart from that, there is nothing.

    The receptionist had left when I arrived in the early evening, I had to wait for an hour before somebody finally came (even though I called a couple of time to try to know how much time I had to wait, they were hanging up on me). The room as not clean at all, I was not comfortable taking a shower, first because I felt like the bathroom was dirty and second because the door was not locking. The door from the room was hard to open et hard to close as well (I am not even sure it was possible to close it either). The breakfast was included in the reservation (and that is the reason why I chose this hostel instead of a cheaper one, because it was more convenient), nevertheless when I asked in the morning if it was possible to have something, they just say no, that because of Tet (the new year) no breakfast was available (which I can understand) but when I ask if they could do something then (like recommend a place and have a discount or like a free coffee or anything), the girl from the reception just looked at me and repeated "no". Also I couldn't find the switch in the hallway so I had to sleep with the light on (and since the door had a window, the light was going into the dorm). And so much dirt right next to the bed, it was disgusting.

  • Mediocre
    Jan 2020
    3,3

    The location was the only good thing

    Horribly rude staff, rooms do not match the photos provided. All in all, do not stay here if you ask me.

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About

Overview

Located in Hanoi (Hoan Kiem), Zostay Hostel Backpackers is within a 10-minute walk of Hanoi Old City Gate and Hoan Kiem Lake. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

7,5 Good

based on 398 reviews

6,3

Cleanliness

6,6

Comfort

8,1

Staff

7,2

Value for money

Check in

12:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Disabled access
Concierge service
Laundry facilities
Room service
No smoking
Express check out
Hairdryer
Air-conditioned
24-hour front desk
Airport shuttle (surcharge)
Free parking
Designated smoking area
Storage available
Terrace/Patio
Towels
Additional toilet
Balcony
Body soap
Child safety socket covers
City view
Executive lounge access
Family rooms
Fan
Fire extinguisher
Free toiletries
Hypoallergenic
Key access
Lockers
Non-feather pillow
Outdoor dining area
Privacy curtain
Private bathroom
Private check-in/check-out
Private entrance
Reading light
Safety deposit box
Secured parking
Shampoo
Shared bathroom
Shared toilet
Shower
Slippers
Smoke alarm
Socket near the bed
Street parking
Toilet
Toilet paper
Toothbrush
Towels/sheets (extra fee)
Trash cans
Walk-in shower
Wardrobe or closet
Wifi available in all areas
Daily housekeeping
Fax/photocopying
Ironing service
Tour desk
Shuttle service (additional charge)
Ticket service
Business centre
Laundry service
Bar/Lounge
Beauty salon
Coffee shop
Free Internet
Pets not allowed
Bicycle hire

FAQs when booking at Zostay Hostel Backpackers

Where is Zostay Hostel Backpackers located?

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Does Zostay Hostel Backpackers offer free parking?

Does Zostay Hostel Backpackers offer free airport shuttle service?

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Can you bring pets to Zostay Hostel Backpackers?

Does Zostay Hostel Backpackers have a pool?

Photos

All photos (34)
Bedroom (11)
Bathroom (1)
Business centre (1)
Room amenity (1)

Location

Most popular landmarks

  • Bach Ma Temple 371 m
  • Thang Long Water Puppet Theatre 372 m
  • Dong Xuan Market 0,6 km
  • Hoan Kiem Lake 0,8 km
  • Hanoi Old Quarter 0,8 km
  • St. Joseph Cathedral 0,9 km

Getting around

Hanoi Noibai 21,3 km
Haiphong Catbi 93,4 km

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Hotels Vietnam Hanoi Zostay Hostel Backpackers