The Queen Hotel & Spa

No 67 Thuoc Bac street, Hoan Kiem District, Hanoi, Hanoi 0084, Vietnam
+84 439 233 993

Cheapest
rate per night

8,2

Excellent
based on 1 127 reviews
The Queen Hotel & Spa - Hanoi, Vietnam
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Good to know

Distance to city centre 3,8 km
Location rating 9,2
Nearest airport Hanoi Noibai
Distance to airport 21,2 km

Rooms

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Reviews

Pros

Traveller rating

211
67
21
13
0

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Show reviews that mention

+
breakfast is good in 78 reviews
car to airport in 7 reviews
dirty bathroom in 4 reviews
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great value in 46 reviews
halong bay in 6 reviews
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kiem lake in 4 reviews
location clean in 146 reviews
nice hotel in 81 reviews
old quarter in 42 reviews
staff were very friendly in 215 reviews
  • Excellent
    Mar 2020
    9,0

    Very helpful servicemindet stuff. We had to leave early for the airport. The taxi was waiting outside the entrance and they gave us breakfast "takeaway" when we left

  • Mediocre
    Mar 2020
    4,0

    The shower booth keeps the bathroom floor dry. Central location.

    On checking in they warned me that the "standard" room i booked had received a lot of complaints and they didn't want anymore of that so they suggested i upgrade to a better room which they called "superior". And i did, and as a result i ended up paying more. The sales tactic: show the guest the "superior" room first for a psychological impact, then show him the "standard" room. And then even with the "better" room the TV didn't work and the refrigerator made so much noise i had to unplug it.

  • Good
    Mar 2020
    8,0

    Acommodation was good. Room was big and clean just like bathroom, but there wasn't good view - ONLY another buildings stairs. Breakfast was fine but not big selection and we had to wait for some food and drinks - cups and covers wasn't there, only already used . The stuff was good and nice.

    The view was only to another building on stairs so I feel like I haven't got window at all. Mould in room and bathroom. A little Slow WiFi. No cups and covers when se had breakfast.

  • Okay
    Mar 2020
    6,0

    When i got an upgrade to a cleaner room without bugs.

    Bugs in my room. Breakfast was awful!! Don't bother getting a room with breakfast. You are better off getting breakfast outside.

  • Excellent
    Mar 2020
    10,0

    Staff were extremely helpful and hotel was perfect!

    Nothing

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About

Overview

A stay at The Queen Hotel & Spa places you in the heart of Hanoi, within a 10-minute walk of Hanoi Old City Gate and Thang Long Water Puppet Theatre. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,2 Excellent

based on 1 127 reviews

9,4

Service

9,2

Location

6,6

Comfort

6,1

Breakfast

Things to know

  • Friendly service
  • Spacious rooms

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Disabled access
Car hire
Internet
Currency exchange on-site
Laundry service
Room service
Bicycle hire
Spa
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Safe
Airport shuttle (surcharge)
Designated smoking area
Storage available
Lift
Massage
Concierge service
Laundry facilities
Hairdryer
Cable or satellite TV
Coffee shop
Sauna
Babysitting/child care services (surcharge)
Pets not allowed
Business centre
Beauty salon
Express check out
Steam room

FAQs when booking at The Queen Hotel & Spa

Where is The Queen Hotel & Spa located?

The Queen Hotel & Spa is located at No 67 Thuoc Bac street, Hoan Kiem District, Hanoi in Hoàn Kiếm District, 3,8 km from the centre of Hanoi. Hanoi Old Quarter is the closest landmark to The Queen Hotel & Spa.

When is check-in time and check-out time at The Queen Hotel & Spa?

Check-in time is 14:00 and check-out time is 12:00 at The Queen Hotel & Spa.

Does The Queen Hotel & Spa offer free Wi-Fi?

Yes, The Queen Hotel & Spa offers free Wi-Fi.

Does The Queen Hotel & Spa offer free parking?

No, The Queen Hotel & Spa does not offer free parking.

Does The Queen Hotel & Spa offer free airport shuttle service?

No, The Queen Hotel & Spa does not offer free airport shuttle service.

How far is The Queen Hotel & Spa from the airport?

The Queen Hotel & Spa is 21,2 km from Hanoi Noibai. The Queen Hotel & Spa is 94,1 km from Haiphong Catbi.

Can you bring pets to The Queen Hotel & Spa?

No, pets are not allowed at The Queen Hotel & Spa.

Does The Queen Hotel & Spa have a pool?

No, The Queen Hotel & Spa does not have a pool on-site.

Photos

All photos (1)
Bedroom (1)

Location

Most popular landmarks

  • Hanoi Old Quarter 200 m
  • Bach Ma Temple 396 m
  • St. Joseph Cathedral 0,6 km
  • Thang Long Water Puppet Theatre 0,6 km
  • Dong Xuan Market 0,6 km
  • Hoan Kiem Lake 0,8 km

Getting around

Hanoi Noibai 21,2 km
Haiphong Catbi 94,1 km

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