Riverside Hanoi Hotel

Health and safety

• Daily housekeeping
• Face masks for guests available
• Physical distancing in dining areas
• Physical distancing rules
• Property is cleaned by professional cleaning companies
• CCTV in common areas
• CCTV outside property
• Hand sanitiser in guest accommodation and key areas
• Screens or physical barriers placed between staff and guests in appropriate areas
• Use of cleaning chemicals that are effective against coronavirus
• Mosquito net
• 24-hour security
• Air purifiers
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• All plates, cutlery, glasses and other tableware have been sanitised
• Guests can opt out of accommodation cleaning
• Staff follow all safety protocols as directed by local authorities
• Disinfection of high-touch surfaces
• First-aid kit
• Carbon monoxide detector
• Thermometers for guests provided by property
• Safe
• Cleaning products

Services and conveniences

• Business centre
• Car hire
• Wake-up service
• Concierge service
• Currency exchange on-site
• Meeting/Banquet facilities
• Mini-market on site
• Room service
• Tour desk
• Key access
• Key card access
• Express check-out
• Private check-in/check-out
• 24-hour front desk
• Conference rooms
• Ticket service
• Safety deposit box
• Bottle of water
• Chapel/shrine

General

• Executive lounge access
• Family rooms
• Hardwood or parquet floors
• Interconnected room(s) available
• Lockers
• Storage available
• Quiet street view
• River view
• Seating area
• Slippers
• Sofa
• Soundproof rooms
• Soundproofing
• Telephone
• Tile/marble floor
• Carpeted
• City view

Basics

• Wi-Fi available in all areas
• Internet
• Fan
• Fire extinguisher
• Free toiletries
• Smoke alarms
• Heating
• Air-conditioned
• Free Wi-Fi
• Linens
• Towels
• Shampoo
• Adapter
• Body soap
• Dustbins
• Conditioner

Accessibility and suitability

• Entire unit wheelchair accessible
• Multi-lingual staff
• Hypoallergenic
• No smoking
• Non-feather pillow
• Designated smoking area
• Private entrance
• Disabled access
• Lift
• Accessible by lift
• Allergy-free room
• Upper floors accessible by lift

Bathroom

• Hairdryer
• Bathrobe
• Private bathroom
• Shower
• Shower cap
• Bathtub
• Spa bath
• Toilet
• Toilet paper
• Toothbrush
• Walk-in shower

Kitchen

• Wine glasses
• Electric kettle
• Kitchenware
• Kitchen
• Dishwasher
• Tea/coffee maker
• Toaster
• Refrigerator
• Coffee machine
• Dining area

Laundry

• Laundry facilities
• Ironing service
• Laundry service
• Trouser press
• Iron and ironing board
• Tumble dryer
• Washing machine
• Drying rack for clothing

Bedroom

• Extra-long beds (> 2 metres)
• Feather pillow
• Fold-up bed
• Socket near the bed
• Sofa bed
• Alarm clock
• Cleaning products
• Wardrobe or closet

Dining

• Restaurant
• Bar/Lounge
• Food can be delivered to guest accommodation
• Coffee shop
• Minibar
• Dining table

Media and entertainment

• Flat-screen TV
• Cable or satellite TV
• Radio
• Shared lounge/TV area
• TV

Pool and spa

• Hot tub
• Steam room
• Massage
• Sauna

Parking and transportation

• Airport shuttle (surcharge)
• Free parking
• Private parking
• Shuttle service (additional charge)

Workspace

• Computer use available
• Fax/photocopying
• Laptop safe
• Desk

Things to do

• Gift shop
• Bicycle hire
• Board games/puzzles
• Beauty salon

Outdoor

• Outdoor dining area
• Terrace/Patio
• Balcony

Family friendly

• Babysitting or child care
• Cribs available
• Children's high chair

Fitness

• Fitness centre