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I can’t believe this hotel is five stars hotel and Relais de chateau no one Speaks one word of English, very very poor breakfast with no buffet, imagine to ask for tea and sugar taking 3 minutes, no lobby or even chairs to wait someone, very boring hotel, the only advantage the location
No one can speak English
Relais & Chateaux Chaptel Hangzhou is centrally located in Hangzhou, a 4-minute walk from West Lake and 7 minutes by foot from No.2 Park. Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Limited parking is available onsite.
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Most popular landmarks
- Baochu Pagoda 1,3 km
- Broken Bridge 1,4 km
- China Academy of Art 1,5 km
- Hangzhou China Silk Town 1,7 km
- Wulin Square 1,9 km
- Hangzhou Opera 1,9 km