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|"Nice hotel, friendly staff ,very clean."||(in 44 reviews)|
|"Very spacious and clean room."||(in 50 reviews)|
|"Hotel facilities are superb"||(in 11 reviews)|
|"The service was average / poor."||(in 9 reviews)|
|"The spa is a bit expensive"||(in 5 reviews)|
Time of year
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All restaurants were closed.
Well mannered & detailed front desk ladies, nice hotel in convenient location, comfortable bed, very nice bathtub. big window.
Sound isolation is poor, had some noises coming from hallway whole night. Also breakfast offer, even for this special time, was little too simple for the additional cost what as asked.
No service at all, nobody showed/guided us the lift to the room. The ground floor around the elevator smelt stink. Didn’t feel be welcomed for the whole check in/out time. They wouldn’t give back the recipe for the deposit, and the girl asked me pay the room again when I checked out. I was really disappointed for the whole service and the room is not as flash as the photo showed on the booking.com. I wouldn’t recommend any my friends to go there.
I didn’t like the design of the room as you can see through the shower from the bed and we were traveling with our 7-year old. So it was a bit of inconvenient. There were a lot of choices from the breakfast buffet . Location is good although 2 taxi drivers mentioned “working girls” in the area, we didn’t see any. There is a club outside the hotel, we did see men in business suits going in late at night.
The hotel needs to upgrade its IT System. When we checked in, the system was down, and when we checked out, the same happened. Most of the staffs does not seemed to speak Cantonese, which it’s fine but I encountered a male Check in staff bluntly asked me what was I talking about when I asked him a question in Cantonese.
Beautiful decor, fantastic lounge n facilities. Spacious and luxurious rooms. Evening happy hour is a must at the lounge. Suites on L29 at the lounge floor super convenient.
Waited long for check in past the 3pm checkin time. But they let us wait at the lounge n service was good.
Sofitel Guangzhou Sunrich is strategically located in Tianhe, the most dynamic financial and commercial district of Guangzhou. Step into any of the 493 lavish rooms and suites of our 5-star luxury hotel to find yourself in a private setting that blends modern Parisian design with the vibrance of Chinese heritage. Modern red sculptures and decor sit above carpets woven with French poetry. Bathrooms indulge you with the L'Occitane and Lanvin products. Breathtaking views of the city stretch before you.
based on 754 reviews
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Most popular landmarks
- Tianhe Stadium 0,5 km
- Guangzhou Opera House 2,4 km
- Canton Tower 3,4 km
- Xinghai Concert Hall 3,6 km
- Martyr's Park 3,6 km
- China Plaza 4 km