Pros (+) The front desk lady was very nice but the room had a horrific smell.
Cons (-) The room smelled very bad. They need to clean & sterilize the carpets badly.
2 stars
Express Inn & Suites
1215 East Interstate 30, Greenville, TX 75402, United States
Greenville, TX
See location+1 903 454 7000Photos of Express Inn & Suites
Overview
Motel in Greenville with free breakfast and a 24-hour fitness center This motel features a 24-hour fitness center, a bar/lounge, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a seasonal outdoor pool, laundry facilities, and a 24-hour front desk. Express Inn & Suites offers 80 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. This Greenville motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the motel include a 24-hour fitness center and a seasonal outdoor pool.
Amenities at Express Inn & Suites
- Outdoor pool
- Fitness centre
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
Dining
- Bar/Lounge
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Heating
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled access
- Designated smoking area
Services and conveniences
- ATM on-site
- Business centre
- Concierge service
- 24-hour front desk
Things to do
- Game room
- Pool table
- Darts
Media and entertainment
- Cable or satellite TV
- TV
Bathroom
- Hairdryer
- Toilet
Outdoor
- Grill
- Garden
General
- Carpeted
- Interconnected room(s) available
Family friendly
- Cribs available
- Complimentary breakfast
Parking and transportation
- Free parking
Laundry
- Iron and ironing board
Workspace
- Desk
Health and safety
- Daily housekeeping
Fitness
- Fitness centre
Pool
- Outdoor pool
Reviews of Express Inn & Suites
4.1
Mediocre
267 verified ratings
Wonderful
39
Very good
21
Good
36
Okay
25
Fair
19
Mediocre
21
Poor
106
Summary of reviews
Guests say
Overall, guests have expressed significant dissatisfaction with the cleanliness of the hotel, mentioning unpleasant smells, issues with room hygiene, and a general lack of maintenance. Many found the service lacking, specifically noting inadequate training for staff and unfriendly interactions. However, there were a few positive comments regarding the value for the price, with some guests appreciating the friendly atmosphere from certain staff members.AI-generated from customer reviews
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4 out of 10
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Pros (+) I like the security of the building. You had to use your key card to access the interior rooms. Also, the front desk clerk was very friendly. The room was clean; which was the important feature to us as we were only staying one night for a wedding we were attending.
Cons (-) Although it posted EVERYWHERE that it was non-smoking the hallways smelled of heavy cigarette smoke! The room itself did not smell of smoke BUT the towels in the bathroom did. Maybe because they are stored in the hall? Hmmm.....
Pros (+) The complimentary breakfast was nice. The front desk employees were courteous and very helpful! They assigned us to a second story room, when i told them my i was traveling with my handicap grandpa they immediately changed the room to the first floor (there are no elevators in the hotel).
Cons (-) The room smelled and lacked cleanliness. There were spots on the comforter and what appeared to be mold in the bathroom. The toilet handle was broken which made it difficult to flush the toilet.. Also, getting hot water in the shower was a bit tricky!
Location
1215 East Interstate 30, Greenville, TX 75402
What's nearby
- Fletcher Warren Civic Center0.8 km
- Audie Murphy Museum0.8 km
- Landon Winery2.5 km
- Crossroads Mall2.7 km
- Hunt County Fairgrounds5.5 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Express Inn & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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Value for money | 5,3 |
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Distance to city centre | 2,6 km |