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Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning
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Lobby (2)
![Jen Penang Georgetown By Shangri-La - George Town - Building]( "Provided by Revato")
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![Jen Penang Georgetown By Shangri-La - George Town - Bedroom]( "Provided by Revato")
![Jen Penang Georgetown By Shangri-La - George Town - Restaurant]( "Provided by Revato")
![Jen Penang Georgetown By Shangri-La - George Town - Bedroom]( "Provided by Revato")
![Jen Penang Georgetown By Shangri-La - George Town - Bedroom]( "Provided by Revato")
![Jen Penang Georgetown By Shangri-La - George Town - Bedroom]( "Provided by Revato")
![Jen Penang Georgetown By Shangri-La - George Town - Bedroom]( "Provided by Revato")
![Jen Penang Georgetown By Shangri-La - George Town]( "Provided by Revato")
![Jen Penang Georgetown By Shangri-La - George Town]( "Provided by Revato")
![Jen Penang Georgetown By Shangri-La - George Town]( "Provided by Revato")
![Jen Penang Georgetown By Shangri-La - George Town]( "Provided by Revato")
Jen Penang Georgetown By Shangri-La
Magazine Road, George Town 10300, Malaysia
+60 4262 2622
Cheapest
rate per night
8,7
Excellent
based on 3 408 reviews
Compare vs KAYAK
| Provider | Nightly total |
|---|---|
| Zenhotels.com | R611 |
| lastminute.com | R620 |
| Stayforlong | R625 |
Good to know
Value for money | 8,6 |
|---|---|
Distance to city centre | 0,5 km |
Location rating | 9,1 |
Nearest airport | Penang Intl |
Distance to airport | 14,2 km |
Rooms available at Jen Penang Georgetown By Shangri-La
Deluxe rooms
R611+
Bed type
Provider
Nightly + local taxes & fees
Unknown
R611
per night
Unknown
R620
per night
Unknown
R625
per night
Unknown
R632
per night
King bed
R708
per night
Unknown
R745
per night
Unknown
R750
per night
Unknown
R785
per night
Unknown
R790
per night
Unknown
R792
per night
King rooms
R1 077+
Bed type
Provider
Nightly + local taxes & fees
Unknown
R1 077
per night
Reviews of Jen Penang Georgetown By Shangri-La
Pros
| "Most friendly & helpful staff" | (in 295 reviews) |
|---|---|
| ""Great location, exceptional and comfortable room."" | (in 278 reviews) |
| ""Comfortable bedding, friendly staff, superb location"" | (in 133 reviews) |
Cons
| "this hotel never fails me" | (in 62 reviews) |
|---|---|
| "Sofa bed is not very comfy." | (in 11 reviews) |
| "Bathrooms in pool area were basic." | (in 39 reviews) |
Traveller rating
1
0
0
1
0
Time of year
Traveller type
Show reviews that mention
+
| good location | in 659 reviews |
|---|---|
| staff were friendly | in 653 reviews |
| room is clean | in 630 reviews |
| great hotel | in 312 reviews |
| bed is very comfortable | in 309 reviews |
| breakfast buffet | in 271 reviews |
| club lounge | in 213 reviews |
| walking distance | in 180 reviews |
| swimming pool | in 165 reviews |
| near to shopping mall | in 151 reviews |
| street food | in 150 reviews |
| penang | in 127 reviews |
| golden sands | in 54 reviews |
| free shuttle | in 47 reviews |
| jen | in 36 reviews |
| newly renovated | in 20 reviews |
| sofa bed | in 20 reviews |
-
MediocreAug 20173,1
Filthy sheets. They don't replace bed linens at all!!!
Location
The bed linens are filthy. There were even nasty sweat marks on pillow cases. Housekeeping came and appeared aware that sheets have not been changed. I will never stay in this hotel again.
-
ExcellentJun 201510,0
Good hotel in city centre.
Executive suit, supportive staff, breakfast and the serving staff
Lifts - non operative and took long time.
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About Jen Penang Georgetown By Shangri-La
Overview
This comfortable hotel in George Town offers complimentary wireless internet, as well as a hair salon and a beach shuttle service. It also provides a sauna, massage services and a limousine service.
Guests can enjoy relaxing or working out in the hotel's swimming pool and gym. There is also free public parking on site for guests with a car. Those staying at the property can also appreciate city views from the in-house fitness centre.
The rooms offer tea and coffee making facilities, an in-room safe and a refrigerator. They all have a telephone, ironing facilities and a desk.
JEN Penang Georgetown by Shangri-La has its own on-site restaurant, ideal for those who wish to eat in. In the evening, guests are able to relax in the lounge bar. For guests spending the day out, the hotel provides packed lunches if required.
Penang International Airport is around a 25-minute car ride from JEN Penang Georgetown by Shangri-La and Penang Ferry Terminal is within walking distance. It is just two minute's stroll from Komtar.
Features
8,7 Excellent
based on 3 408 reviews
9,0
Cleanliness
9,1
Comfort
7,9
Facilities
8,5
Food
Check in |
15:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
Amenities at Jen Penang Georgetown By Shangri-La
Window
Computer use available
Babysitting or child care
Electric kettle
Barber/hair stylist
Business centre
Car hire
Wake-up service
Entire unit wheelchair accessible
Wi-Fi available in all areas
Internet
Executive lounge access
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Currency exchange on-site
Fire extinguisher
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Multi-lingual staff
Packed lunches
Free toiletries
Shoeshine
Garden view
Photocopier service
Shops (on site)
Heated pool
Room service
Smoke alarms
Hardwood or parquet floors
Special diet menus (on request)
Tour desk
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
Infinity pool
Property is cleaned by professional cleaning companies
Process in place to check health of guests
Interconnected room(s) available
Child pool
Outdoor pool
Key access
Key card access
CCTV in common areas
Kids meals
CCTV outside property
No smoking
Kitchenware
Restaurant
Bar/Lounge
Landmark view
Hand sanitiser in guest accommodation and key areas
Beauty salon
Laptop safe
Express check-out
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Indoor play area
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Air purifiers
Non-feather pillow
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitised
Airport shuttle (surcharge)
Delivered food is securely covered
Continental breakfast
Trouser press
Food can be delivered to guest accommodation
Guests can opt out of accommodation cleaning
Internet (surcharge)
Plunge pool
Pets not allowed
Free parking
Pool cover
Long-term parking (surcharge)
Table tennis
Pool towels
Staff follow all safety protocols as directed by local authorities
Pool view
Playground
Pool table
Bathrobe
Garden
Private bathroom
Private check-in/check-out
Kitchen
24-hour front desk
Designated smoking area
Smoking rooms available
Kitchenette
Steam room
Shuttle service
Storage available
Wedding services
Spa and wellness centre
Free Wi-Fi
Radio
Ticket service
Non-smoking rooms available
Disabled access
Roll-in shower
Rooftop pool
Beach towels
Linens
Towels
Safety deposit box
Saltwater pool
Seating area
Shampoo
Shower
Shower cap
Accessible by lift
Adapted bath
Slippers
First-aid kit
Snack bar
Socket near the bed
Additional toilet
Sofa
Alarm clock
Sofa bed
Soundproofing
Bidet
Body soap
Bottle of water
Swimming pool toys
Breakfast in the room
Bridal suite
Tea/coffee maker
Telephone
Toilet
Toilet paper
Thermometers for guests provided by property
Safe
Sauna
Children's high chair
Toothbrush
City view
Cleaning products
Dustbins
Coffee machine
Tumble dryer
TV
Upper floors accessible by lift
Conditioner
Desk
VIP room facilities
Dining table
Walk-in shower
Wardrobe or closet
Washing machine
FAQs when booking at Jen Penang Georgetown By Shangri-La
Where is Jen Penang Georgetown By Shangri-La located?
When is check-in time and check-out time at Jen Penang Georgetown By Shangri-La?
Does Jen Penang Georgetown By Shangri-La offer free Wi-Fi?
Does Jen Penang Georgetown By Shangri-La offer free parking?
Does Jen Penang Georgetown By Shangri-La offer free airport shuttle service?
How far is Jen Penang Georgetown By Shangri-La from the airport?
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Does Jen Penang Georgetown By Shangri-La have a pool?
Photos of Jen Penang Georgetown By Shangri-La
All photos
01 of 26
Reviews about Jen Penang Georgetown By Shangri-La
“Highly recommended hotel in Penang”
“Somemore can enjoy Golden Sand Facilities”
“Hotel is clean and comfortable!”
“Great Club lounge- cozy and private”
“the breakfast is very delicious.”
“Friendly staff n good locationn.”
“"Location, free shuttle and lovely staff"”
“Walking distance to everything.”
“Shopping and sightseeing was very convenient”
“thank you jen hotel.”
“Really enjoy the food feast”
“Lovely pool and good gym.”
“"Comfortable bedding, friendly staff, superb location"”
“Most friendly & helpful staff”
“"Great location, exceptional and comfortable room."”
“Nice interior design with an authentic Penang Culture with a modern twist.”
Property safety measures
Jen Penang Georgetown By Shangri-La has implemented the following measures:
Heightened sanitation
Daily cleaning, increased availability of sanitation products.
Social distancing measures
Lobbies with safe social distancing.
Streamlined check-in and check-out.
Minimal contact with hotel personnel and other guests.
Location
Most popular landmarks
- Khoo Kongsi Temple0.8 km
- Masjid Kapitan Keling0.9 km
- Sri Mariamman Temple1 km
- Cheong Fatt Tze Mansion1 km
- Little India1.1 km
- Kuan Ying Teng Temple1.1 km
Nearby hotels
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