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Jen Penang Georgetown By Shangri-La
4 stars

Jen Penang Georgetown By Shangri-La

Magazine Road, George Town 10300, Malaysia
George Town, Malaysia
See location+60 4262 2622
From
R1 232
Cheapest

rate per night

8,5
Very good
based on 3292 reviews
3 292 reviews
Room type
Provider
Nightly total
Deluxe room
R1 232
Standard Room
R1 514
King room
R1 711

Photos of Jen Penang Georgetown By Shangri-La

Overview

This comfortable hotel in George Town offers complimentary wireless internet, as well as a hair salon and a beach shuttle service. It also provides a sauna, massage services and a limousine service.

Just a minute away from Komtar, this 4-star hotel has a swimming pool. There is also free public parking on site for guests with a car. Those staying at the property can also appreciate city views from the in-house fitness centre.

The rooms offer tea and coffee making facilities, an in-room safe and a refrigerator. They all have a telephone, ironing facilities and a desk.

During their stay at JEN Penang Georgetown by Shangri-La, guests can enjoy a meal at Café Jen, which offers a menu including international and Asian specialties. In the evening, guests are able to relax in the lounge bar. For guests spending the day out, the hotel provides packed lunches if required.

Penang International Airport is around a 25-minute car ride from JEN Penang Georgetown by Shangri-La and Penang Ferry Terminal is within walking distance. Guests can also visit Khoo Kongsi and Arulmigu Sri Mahamariamman Temple.

8,5
Very good rating
Based on 3 292 verified guest reviews

Latest deals for Jen Penang Georgetown By Shangri-La

Sun 6/7
Mon 7/7
King room
1 king bed
1 king bed
bed type unknown
Deluxe room
bed type unknown
2 twin beds
bed type unknown
Executive room
bed type unknown
Standard Room
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.

Amenities at Jen Penang Georgetown By Shangri-La

  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking

Services and conveniences

  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Smoking rooms available
  • Safety deposit box
  • Bottle of water

General

  • Window
  • Executive lounge access
  • Family rooms
  • Garden view
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Landmark view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • City view

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Internet (surcharge)
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Bathroom

  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Continental breakfast
  • Food can be delivered to guest accommodation
  • Snack bar
  • Breakfast in the room
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining table

Kitchen

  • Electric kettle
  • Kitchenware
  • Kitchen
  • Kitchenette
  • Dishwasher
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining area

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Disabled access
  • Roll-in shower
  • Accessible by lift
  • Upper floors accessible by lift

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Tumble dryer
  • Washing machine

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Indoor play area
  • Children's high chair

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Pool and spa

  • Outdoor pool
  • Pool towels
  • Spa and wellness centre
  • Sauna

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Long-term parking (surcharge)

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Beauty salon
  • Table tennis
  • Pool table

Health and safety

  • Daily housekeeping
  • Safe

Outdoor

  • Garden

Fitness

  • Fitness centre

Reviews of Jen Penang Georgetown By Shangri-La

8.5
Very good
3292 verified ratings
Wonderful
1766
Very good
725
Good
498
Okay
131
Fair
98
Mediocre
39
Poor
40

Summary of reviews

Guests say
Guests appreciate the hotel's excellent location and friendly service, but many express dissatisfaction with cleanliness, particularly regarding bed linens and amenities. The value for price is also a concern, as some feel the hotel is expensive for what it offers.
AI-generated from customer reviews
Location9 out of 10
Service8 out of 10
Cleanliness4 out of 10
Value for Price3.5 out of 10
Amenities3.5 out of 10
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All reviews

3.1
Poor
Anonymous, Aug 2017
Pros (+) Location
Cons (-) The bed linens are filthy. There were even nasty sweat marks on pillow cases. Housekeeping came and appeared aware that sheets have not been changed. I will never stay in this hotel again.

Location

Magazine Road, George Town 10300

What's nearby

  • KOMTAR Tower138 m
  • Khoo Kongsi Temple0.8 km
  • Batik Painting Museum Penang0.8 km
  • Arulmigu Sri Mahamariamman Temple1 km
  • Cheong Fatt Tze Mansion1 km
  • Pinang Peranakan Mansion1.3 km
  • Penang Ferry Terminal1.4 km
  • Penang Jetty1.5 km
  • Penang City Hall1.6 km
  • Fort Cornwallis1.7 km
  • Stadium Bandaraya Pulau Pinang1.7 km
  • Gurney Drive3.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Jen Penang Georgetown By Shangri-La

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Jen Penang Georgetown By Shangri-La

  • Where is Jen Penang Georgetown By Shangri-La located?

    Jen Penang Georgetown By Shangri-La is located at Magazine Road, 0,5 km from the centre of George Town. KOMTAR Tower is the closest landmark to Jen Penang Georgetown By Shangri-La.

  • When is check-in time and check-out time at Jen Penang Georgetown By Shangri-La?

    Check-in time is 15:00 and check-out time is 12:00 at Jen Penang Georgetown By Shangri-La.

  • Does Jen Penang Georgetown By Shangri-La offer free Wi-Fi?

    Yes, Jen Penang Georgetown By Shangri-La offers free Wi-Fi.

  • Does Jen Penang Georgetown By Shangri-La offer free parking?

    Yes, Jen Penang Georgetown By Shangri-La offers free parking.

  • How far is Jen Penang Georgetown By Shangri-La from the airport?

    Jen Penang Georgetown By Shangri-La is 14,2 km from Penang Intl. Jen Penang Georgetown By Shangri-La is 86,8 km from Alor Setar.

  • Does Jen Penang Georgetown By Shangri-La have a pool?

    Yes, Jen Penang Georgetown By Shangri-La has a pool on-site.

  • How does KAYAK find such great Jen Penang Georgetown By Shangri-La hotel deals?

    KAYAK scours the web for all room deals available at Jen Penang Georgetown By Shangri-La in George Town and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Jen Penang Georgetown By Shangri-La and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Jen Penang Georgetown By Shangri-La.

See more FAQs

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,2
0,5 km
Penang Intl
14,2 km