Garapan hotels

Pros: close to shops and stores

Pros: I like the staff and the beach right next to the beach

Cons: The photos on booking.com are deceiving . We wanted to get refund the first day we saw the room. Even with the refundable purchase option , we would still lose one money. The hotel is not worth the money . With more than hkd2000 a night, we expect more! The room is dirty looking, the bath tub has stain in it and it smells. The included hotel breakfast is not good either as well as the buffet we paid for US42 per person. The fried foods were old. We will not recommend Fiesta to anyone.

Pros: Good location, kids pool, convinient shops, gym

Cons: No free flow bottle water, facilities need upgrade

Pros: Staff great, location perfact

Pros: The main cafeteria 'World Cafe' was beyond my expectations. Lunch was way better than breakfast. Replace your breakfast with lunch at no additional cost! (except Sunday Brunch) Views from our room was exceptional.

Cons: Our room had some issues. Water was rusty, fridge was not cold enough & carpet had huge stains here and there. I know it's an older hotel. Still, they can take a better care of their rooms.

Pros: The rooms were clean and the staff was friendly.

Cons: No pool bar attendants and the bars don’t open until late afternoon.

Pros: It’s a good and big territory, ping-pong, billiards, facilities for kids, beds on the beach

Cons: Beds in front of the beach aren’t comfortable at all, just for sitting

Pros: The location is very convenient, 20 mins from airport. The Centre of everything (restaurant, casino, shopping) The staff are very helpful, polite and nice. The gym room is comprehensive. Breakfast is great, they try to do different style everyday.

Cons: The resort is old and so does the room. (You can’t complain much because there are not many choices in this island, if you looking for a great resort please skip this island.) Pool is small but the beach is nice. There are almost 90% Chinese travel in this island, always leave lots of cigarette on the beach and other tourist spots. Hope the tourist guide can be trained to be more civilized and educate the tour as well. It is a beautiful island after all.

Pros: Location, staff

Cons: Rooms tired, Room not clean, carpet in a beach front hotel! Breakfast, only token effort at European food, catering mainly for Chinese tour groups and Blevins that poor quality

Pros: location

Cons: staff was not helpful and messed up with my breakfast and lunch record.

Pros: The location is very good.

Cons: The facility of the room is old, need to be updated.

Pros: Excellent location and beach front. Nice garden and landscape.

Pros: Great location, good view and friendly staff.

Cons: May refurnish the room later, but that is not so important

Pros: good

Cons: rooms were worn and outdated considering its brand name.

Pros: Hotel's by the beach Staff is friendly Location is convenient

Cons: The Wifi wasn't string and kept dropping off

Pros: It has nice view and lounge services(breakfast and happy hour) was soooooo goooood!

Pros: Perfect for couples to stay. Spotless clean, near the beach, romantic and quiet. We went to compare a couple of hotels including the really pricy ones, and realized how wise it was to stay with Hyatt! Restaurants there are fantastic as well. We will definitely go back.

Pros: Perfect for couples to stay. Spotless clean, near the beach, romantic and quiet. We went to compare a couple of hotels including the really pricy ones, and realized how wise it was to stay with Hyatt! Restaurants there are fantastic as well. We will definitely go back.

Pros: The staff is top notch. While the quality of the property is not even close to 5 Star, the staff has remained at 5 Star or above. They were friendly, attentive, and helpful at every opportunity. We had an especially wonderful front desk attendant name Antonette help us on multiple occasions. She made any issue we had feel like minor nuisances which they promptly dealt with. I cannot say enough good things about our experience with all the staff from the front desk to cleaning to management. Also, the location is perfect. You can hit the beach, go to wonderful restaurants, and hit the main shopping drag in just minutes.

Cons: The hotel itself is dated. The rooms and overall grounds need a major overhaul. Although it was mostly clean, there were areas that could do with a lot more attention. Our bathroom floor and counters had cracks and broken pieces everywhere due to age. The walls are also super thin, we were unfortunately placed next to a noisy neighbor on the last night and every time they closed a door it shook our wall.

Pros: Perfect location, excellent service, following all customer needs and requests

Pros: next to a Japanese restaurant which the sashimi is so yummy

Cons: we walked about 10-15 mins from there to the shopping area. it was a bit quiet when we were back.

Cons: The Tv was too small, and the comforter was Too thin

Pros: Best croissants ever...even better than Paris! Fantastic Japanese supermarket with delicious fresh Japanese food made daily. Great location, easy walking.

Pros: The Hotel was very well prepared to receive me, and had my room prepared when I arrived at about 3 am. The room I had reserved was very spacious and had 2 double beds - considering I was a solo traveler. Furthermore, the supermarket on the ground floor makes things very convenient for food supplies, sundries, coffee, bento boxes, etc. Location is favourable as the dive shop SDA Academy was 2 minutes away. The Hotel even has its own wash area for scuba gear, though I did not utilise it.

Cons: The air conditioning unit is a little aged, but still did its job of keeping the room cool at night.

Pros: The location is walking distance from shopping area. The room is clean and big enough. There is a restaurant and a convenience store at the ground floor. There are lots of parking space.

Cons: The front of the hotel is not as presentable compared to other hotels.

Pros: The staffs are friendly. Price is affordable. Dining is great. I definitely will book again.

Pros: There's a convenience store on 1 floors. Located nearby Garapan and beach.

Cons: None

Pros: Staff were very kind and nice , specially in the Himawari food market , the shower in my room was very weak and no hot water so they accepted to change the room .... The other room wasn't very clean but it pass ..... Wifi is every where , not even in the hotel but in most shops of this country and it's free (like it) helpfull ..... Not so far from the beach or markets ......

Cons: Taking shower in Salty water !!!! Room wasn't very clean !!!! Pillow also (has been changed) !!! Caring baggage by myself to the room is not a big deal but the escalater to the room was terrible !!! The hotel enterance no like !!!

Pros: I really like the swimming pool. Most of all, all the staffs are really friendly!!

Pros: Buffet dinner is extraordinary....

Cons: 3pm check-in time seems too late...

Pros: Location and staff

Cons: Was overcharged for one extra day and the front desk staff were not able to correct that. I am waiting for a refund for the one day extra charges.

Pros: Room not ready when we come. There is strange smell on the bathroom.

Cons: More than a week when i made the booking, but still not ready.

Pros: Good location, extremely kind service

Cons: Water drops in the bath all the night, old room

Pros: Everything aircon was great especially the parking, a shopping town store nearby and it's close to everything restaurant's, beaches,duty free and the bank...Thanks oops almost forgot massages we're awesome from Anna and ty..☝

Cons: Bigger pillows that's it

Cons: Out of expectation. Great location,great view and great room

Pros: The staff were very friendly and accommodating. I enjoyed my stay,

Cons: no comments

Pros: I haven't had the breakfast in the hotel. The location of the hotel is perfect. It's in the center of the island.

Cons: the facilities are old.

Pros: Location

Cons: Towels stank. Huge maintenance needed to improve.

Pros: Great location with incredible views of the Philippine Sea. Close to local attractions. Friendly staff Large Rooms

Cons: Decor is a bit dated No WIFI in the room.

Pros: The location of the hotel was just perfect for my travel this time.

Pros: Staff is ok.

Cons: Nothing else is satisfactory.

Cons: Hotel is very dirty. Breakfast very poor. Hotel is not good choice:(

Pros: I have to say that you cannot beat the location for price. It is smack dab in the middle where all the action is located. Restaurants and shopping are a walk away. Now the downside. The hotel is rundown. No tv or telephone in the room. No shower curtain. Kids running up and down the hallway. Lots of noise. Not just from outside but you can hear the upstair's toilet being flushed.