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Value for money
Distance to city centre
|Frankfurt am Main|
Distance to airport
|"Reception staff were very helpful."||(in 16 reviews)|
|"Breakfast was very nice as well"||(in 9 reviews)|
|"The location (Bockenheim) very nice"||(in 15 reviews)|
|"For a 4-start-hotel, it's a disaster."||(in 18 reviews)|
|"TV does not function properly."||(in 2 reviews)|
|"Room had no telephone."||(in 11 reviews)|
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Most of the staff were friendly and the location is good.
Walked in to a smelly bathroom and a non-working tv for three days, which I kept asking for it to be fixed, but no one did anything about it. They did give me a free breakfast to compensate for the non-working tv, but I don’t know which is worse, the tv not working or the breakfast. Fruits seemed a couple of days old, and the eggs weren’t fresh and one person in my group got sick from eating them. No refigerator in the room and the lights were very dim. I asked for a three person room, and so it came with two twin beds and a sofa bed. It felt like the sofa bed was not intended for a human being to sleep on to be honest. The matteress was about 50 pieces of paper thin. The staff were kind enough to bring me a roll-away bed, which I think was meant for a child, not a 25 year old adult. For the price I paid, which is above $200 per night, it’s definitely not worth the money and I don’t understand how it is a 4 star hotel. I will definitely not stay here again.
Air conditioning was not working, WiFi was not working and staff didn't solve our problems.
Very affordable, 5 mns walk to the train station. Not far from the city I would definitely go back if I have to
With a stay at Novum Hotel Imperial Frankfurt Messe, you'll be centrally located in Frankfurt, within a 10-minute drive of Frankfurt Trade Fair and Alte Oper. Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
based on 900 reviews
Value for money
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Reviews about Novum Hotel Imperial Frankfurt Messe
Most popular landmarks
- Palmengarten 0,6 km
- Senckenberg Naturmuseum 0,7 km
- Messeturm 1,2 km
- Festhalle 1,3 km
- Alte Oper 1,8 km
- Main Tower 2 km