Guest reviews
Overall rating
8,0
Excellent
Based on 6 reviews
Cleanliness
8,6
Comfort
7,6
Pick-up/Drop-off
7,3
Value for money
8,3
Pros
"car was clean and nice."
(in 543 reviews)
"Dropoff was quick and easy"
(in 436 reviews)
"Staff is friendly and helpful"
(in 5532 reviews)
Cons
"There was no car available"
(in 368 reviews)
"Worst rental car experience ever"
(in 3805 reviews)
"Worst rental car experience ever"
(in 3860 reviews)
Recent reviews
Traveller rating
3
1
0
0
1
Find reviews that mention:
customer service
car was clean
staff was friendly
great service
great customer
friendly and helpful
pick up and drop
car available
great car
great experience
airport location
quick and easy
picked up the car
-
10,0
Great service me
Pros: Dakota Watts called us the morning of our rental pick up to tell us they did not have our truck. I told him they need to get us 2 vehicles that would get us to Steamboat that would fit 8 with ski gear. He gave us 2 vans- instead of the car and truck we reserved and made arrangements to trade in van for truck at Steamboat. And then when our flight in Laramie was delayed on the return he made arrangements for truck drop off in Denver at no cost and we got home on time nothn
review from
-
10,0
Great place to rent - Laramie WY
Pros: All the personnel were great. Both at Laramie, WY and Steamboat Springs, Co. Dakota in Laramie was just the best!
review from
-
2,0
Had to take a train
Cons: I did not even get to rent the car. Was told that the car couldn't be picked up till 12pm, got there at 1pm and the sign said it closed at 12pm. This is after having to drive 2 hrs out of the mountains just to turn around and drive back
review from
-
6,8
Pros: Price was what was predicted. The staff was very professional, but had to call them twice to get the final invoice.
Cons: Normally, the representative from Enterprise brings the car to the airport and paperwork is completed there. But due to a computer failure, we had to go to the Enterprise office. This added nearly an hour to the process.
review from
-
9,6
Good car rental company
Pros: Easy pickup quick and friendly. Followed up on drop off very great to work with.
Cons: Because it was Christmas Eve a little confusing on drop off. They were closed at our drop off time. However we were able to leave the car and were not charged extra.
review from