Guest reviews
Overall rating
8,5
Excellent
Based on 12 812 reviews
Cleanliness
8,3
Comfort
8,6
Pickup/dropoff
8,0
Value for money
8,0
Pros
"Very friendly and helpful staff."
(in 466 reviews)
"This was a great experience."
(in 309 reviews)
"His customer service was excellent!."
(in 1169 reviews)
Cons
"No cars available upon arrival."
(in 229 reviews)
"Return car process was too slow."
(in 56 reviews)
"Long line to pick up car."
(in 70 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
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airport location
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picked up the car
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8,8
Pros: Outstanding customer service
review from
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3,6
Dirty car and a lot of hassle
Pros: I eventually did get a car to rent.
Cons: - They had run out of cars to rent out. Took them 10 mins to offer me a giant SUV when I wanted a car. - They had to drive me to some auto repair place to get a car - The car was the dirtiest rental that I have ever rented. Nasty stains and spills everywhere - The car was very high mileage at over 35K - The person that rented me the car said he would waive additional driver fee as a courtesy. When I returned the car, they seemed to have no recollection of this.
review from
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10,0
Pros: I liked it
review from
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7,2
Pros: Very quick check-out process with friendly and knowledgable staff
Cons: Enterpise's eponymous 'pick-up service' was not offered, which made it less convenient than renting at an airport location as a local
review from
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10,0
Pros: Employee was friendly, offered an upgrade which we declined. Vehicle was clean, comfortable and drove well. Return went smoothly. We will use Enterprise again!
review from
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2,0
Good luck getting that deposit back.
Pros: Honestly, very little about this experience was enjoyable.
Cons: It's been over a week, and despite assurance from Enterprise corporate as well as a rep from the local office who is "going to take care of this for me right now," I've yet to get my deposit back from my 5-hour rental. The car's seatbelt alarm went off THE ENTIRE TIME I WAS DRIVING. Yes, the seatbelt was buckled. Yes, ALL of the seatbelts. Yes, I tried unbuckling, re-buckling, unbuckling, restarting the car, etc etc. Enterprise is completely unavailable after hours unless your car is not running or on fire, apparently. Trash? In the car? Really? Sure, guess I'll take care of that, since I'll get dinged for it if I leave it. Speaking of dings: when the gentlemen walked me around the vehicle before giving me the keys so I could "inspect" for damages, he didn't bother noting any of it down. Dents? Scuffs? Scratches? "Nah, it's fine, honestly if it's smaller than a golf ball we don't worry about it." Sure. Okay. I returned after-hours, and unfortunately, the parking lot was poorly lit to the point that I felt extremely uncomfortable in the five minutes it took to filli out the key-return sign-off sheet. The entire experience was really poor. I've rented a lot of cars in my time, and I know few rental companies are perfect, but this was just miserable.
review from
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3,6
Dirty car and a lot of hassle
Pros: I eventually did get a car to rent.
Cons: - They had run out of cars to rent out. Took them 10 mins to offer me a giant SUV when I wanted a car. - They had to drive me to some auto repair place to get a car - The car was the dirtiest rental that I have ever rented. Nasty stains and spills everywhere - The car was very high mileage at over 35K - The person that rented me the car said he would waive additional driver fee as a courtesy. When I returned the car, they seemed to have no recollection of this.
review from
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2,0
Good luck getting that deposit back.
Pros: Honestly, very little about this experience was enjoyable.
Cons: It's been over a week, and despite assurance from Enterprise corporate as well as a rep from the local office who is "going to take care of this for me right now," I've yet to get my deposit back from my 5-hour rental. The car's seatbelt alarm went off THE ENTIRE TIME I WAS DRIVING. Yes, the seatbelt was buckled. Yes, ALL of the seatbelts. Yes, I tried unbuckling, re-buckling, unbuckling, restarting the car, etc etc. Enterprise is completely unavailable after hours unless your car is not running or on fire, apparently. Trash? In the car? Really? Sure, guess I'll take care of that, since I'll get dinged for it if I leave it. Speaking of dings: when the gentlemen walked me around the vehicle before giving me the keys so I could "inspect" for damages, he didn't bother noting any of it down. Dents? Scuffs? Scratches? "Nah, it's fine, honestly if it's smaller than a golf ball we don't worry about it." Sure. Okay. I returned after-hours, and unfortunately, the parking lot was poorly lit to the point that I felt extremely uncomfortable in the five minutes it took to filli out the key-return sign-off sheet. The entire experience was really poor. I've rented a lot of cars in my time, and I know few rental companies are perfect, but this was just miserable.
review from
Where can I find Enterprise hire cars in Bothell?
17422 NE Bothell Way, Enterprise car hire
Address
17422 NE Bothell WayPhone
+1 425 483 1461FAQs about hiring a car from Enterprise in Bothell
How many car hire locations does Enterprise have in Bothell?
Enterprise has 1 car hire location in Bothell. Take a look at our Enterprise hire location map to find the best car hires near you.
Does Enterprise have a car hire location at the airport: Seattle/Tacoma Intl Airport (SEA)?
No (according to our data)
Does Enterprise offer shuttle or airport pick-up services from Seattle/Tacoma Intl Airport (SEA)?
Yes