Book Enterprise Rent-A-Car hire cars in Berlin

Reviews for Enterprise Rent-A-Car in Berlin

Recent reviews

Traveller rating

Wonderful

1

Very Good

0

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

4

10.0

Ali was super helpful, he clearly explained all details and conditions. He was really friendly. We really glad to use enterprise.Reviewed Mar 5 2024

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2.0

THEY DİDNT RENTİNG A CARReviewed Feb 16 2024

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2.0

Do not rent here an absolute rip off. The main points are: 1. They attempted to charge 600€ instead of 55€ for a two-day rental at the desk, and then acted like it was a mistake. They then billed my credit card for $350, without explanation. 2. They brought me a car that hadn’t been cleaned (it was filthy – see pictures). 3. The car had an almost empty fuel tank(image - It cost 120€ to fill directly after pickup). 4. They didn’t have the car I booked (smallest class), and instead said I could take a Mercedes 7-Seater, as that was the only option available. I agreed to the Mercedes, they then brought me a Hyundai Diesel. 5. After patiently waiting in line at the desk, I was told about the change from a small Opel to a 7 Seat Mercedes. I then waited 40 Minutes to get the Mercedes. After 40 Minutes the dirty Hyundai with an empty fuel tank was brought to me, and I was rudely told to take it or leave it. After waiting in total for an hour, and already late I had no choice but to take this car. 6. The car had three of four tires underinflated and they needed to be inflated. 7. The car had a low level of Adblue, so it beeped the entire two days. 8. Since the car was huge and with zero fuel economy, I spent over 200€ on fuel in less than two days. 9. This location closes at 6pm, everything else is “after hours.” You then have to park on the street and pay for parking there (2€ per hour) since they don’t allow you to bring the car into their garage afterhours.Reviewed Jan 26 2024

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2.0

There was no car ready at the pickup location and after some time they gave me a smaller car (Mazda 2) which didn't make me feel safe driving 900 kilometers in 2 days. The price was higher than the order. Also, no flexibility although the changes to drop the car at Berlin airport. Very disappointment.Reviewed Dec 10 2023

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6.0

The car that they gave us was a complete piece of s*** and we had to drive a couple hours around Berlin it was very uncomfortable it was not what was promised to me and when I booked directly I never have this problem so I don't know if they're taking advantage of youReviewed Oct 17 2023

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10.0

Pros:Everything, specially the convenient pick up-drop off location. Unbeatable price too!Cons:Nothing at allReviewed Sep 21 2019

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10.0

Pros:Betty friedlich Stuff, good conditions , everything was Perfect. Trank youReviewed Sep 8 2019

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10.0

Pros:Although the name of the representative slips my mind, I could not have asked for a better experience from the employee at Enterprise. He took the time to connect with me about my trip and ask about me all while completing the transaction in a timely manner.Reviewed Mar 19 2019

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7.6

Pros:everything was very simple and clear. No surprise good surpriseCons:I booked an Opel Corsa or similar, but the similar was a Hyunday that I found really unpleasant to drive. If I had known, I could have spent even more money for a better car...Reviewed Feb 28 2019

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8.8

Pros:Good car, good serviceCons:The car category name was misleading instead of mini it was written Economy which looks like compactReviewed Feb 20 2019

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5.2

Cons:We returned the car after hours, and were charged a ridiculous amount of money for a small scratch on the rim that we hadn't noticed at pickup. It felt like a scam, it took us months to fight it through our credit card insurance. I will not rent from them again.Reviewed Jan 24 2019

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7.6

Pros:Free upgradeCons:Free upgrade and then being persuaded to get additional insurance.Reviewed Oct 10 2018

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• What is the most popular car hire from Enterprise Rent-A-Car in Berlin?

  Economy (Volkswagen Polo or similar) is the most frequently booked car hire type from Enterprise Rent-A-Car in Berlin.

• How many car hire locations does Enterprise Rent-A-Car have in Berlin?

  Enterprise Rent-A-Car has 15 hire locations in Berlin. Take a look at our Enterprise Rent-A-Car hire location map to find the best car hire near you.

• Does Enterprise Rent-A-Car have a car hire location at the airport: Brandenburg airport (BER)?

  No (according to our data)

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Brandenburg airport (BER)?

  No (according to our data)