Landgasthof Hotel Pröll

We were traveling with the family of 6 from Italy to NL and we booked online 2 rooms for 3 (adding small beds for our 6 yr and 7 yr old) . Since we were late to arrive we called the hotel to ask if the reception would still be open. When arriving at 2330 we found two keys at the reception. When inspecting the rooms we only found two double size beds. we tried to use the phone at the reception but nobody answered so we ended up sleeping with 3 in one bed. Very uncomfortable. the next morning we wanted to leave early due to the heavy snow. We still did not find anybody at the reception and the restaurant was closed. We left without having seen anybody at the hotel. The rooms were ok but the bathroom was old and noisy due to the ventilator that is connected to the light.