Car Hire at Dubrovnik Airport

Pros: The price.

Cons: I didn’t pick up the car, because there was a line of 12 customers and each one needed to spend at least 15 minutes to get the car. I was in a rush, so I opted to lose the money of my reservation and get a car from another car rental. Which was given to me immediately.

Pros: the car was good

Cons: No one at the airport knew about ACE. Had to call up a US number to get a local number to find a person that could help me find out which other car rental company had the ACE franchise. Later out it turns out that the insurance I purchsed online did not really cover and thus I needed to purchase a new one

Disorganized and overcharged

Cons: We could not find the rental agency. Employees of other car rental agencies helped us find ACE. They overcharged us and tacked on additional fees after we dropped off the car.

Pros: el coche estaba bien

Cons: Nadie en el aeropuerto sabía de ACE. Tuve que llamar a un número de EE.UU. Para obtener un número local para encontrar a una persona que podría ayudarme a averiguar qué otra compañía de alquiler de coches tenía la franquicia ACE. Más tarde resulta que el seguro que compré en línea no cubre realmente y por lo tanto necesitaba comprar uno nuevo

Desorganizado y sobrecargado

Pros: No pudimos encontrar la agencia de alquiler. Los empleados de otras agencias de alquiler de coches nos ayudaron a encontrar ACE. Nos cobraron más y nos cobraron más después de dejar el coche.