Extended Stay America - Columbus - Sawmill Rd.

The staff was very friendly.

While the room appeared to be cleaned nicely by the staff, the carpet was gross, ground in dirt and oil/grease stains everywhere, paint was peeling, bed rock hard and pillows were very old. It was disgusting. Walls were thin, parking area was dark. Turns out I paid more than the current price of the room booking Priceline via Kayak. I knew the name of the hotel before I booked. When I arrived I asked the price and it was less than what I paid. The clerk said they even raised rates that evening based on occupancy increase from earlier that day. I had booked a couple of days in advance. The clerk said Priceline must not have their Fall rates and probably quoted the Summer rates. Very dissatisfied with the entire experience. I don't know that I will use Priceline again, and I won't ever stay at this chain again. Using Priceline is supposed to offer lower rates, but it did not in this case.