Best Western Palace Hotel & Casino
4 stars

Best Western Palace Hotel & Casino

Central Promenade - Douglas, Douglas, Isle of Man
Douglas, Isle of Man
See location+44 1624 662662
From
R1 283
Cheapest

rate per night

7,5
Good
based on 2121 reviews
2 121 reviews
Room type
Provider
Nightly total
Standard Room
R1 283
Double room
R1 422
Deluxe room
R2 291

Photos of Best Western Palace Hotel & Casino

Overview

Under 20 minutes' walk from Cafe Royale Halt, Best Western Palace Hotel & Casino provides guests with an ideal base when visiting Douglas. Guests also have exclusive access to the Palace Health Club and Palace Health Club.

This 4-star hotel provides free Wi-Fi, an indoor pool and a Jacuzzi. It offers a relaxing stay with on-site spa services including massage, and features views of Douglas Harbour that can be admired while unwinding. It also provides a 24-hour reception, a sauna and a concierge.

Best Western Palace Hotel & Casino has 133 contemporary rooms that are filled with a range of essential facilities to ensure guests have a comfortable stay.

The area near the hotel has a variety of cafés and restaurants. Guests are also able to easily visit the Gaiety Theatre and Derby Castle Depot.

7,5
Good rating
Based on 2 121 verified guest reviews

Latest deals for Best Western Palace Hotel & Casino

Mon 22/9
Tue 23/9
King room
1 king bed
R2 450
nightly with fees
Double room
1 double bed
R1 422
nightly with fees
bed type unknown
R1 550
nightly with fees
1 double bed
R1 591
nightly with fees
Standard Room
1 double bed
R1 283
nightly with fees
bed type unknown
R1 285
nightly with fees
2 twin beds
R1 332
nightly with fees
Deluxe room
bed type unknown
R2 291
nightly with fees
1 king bed
R2 499
nightly with fees
1 king bed
R2 596
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Best Western Palace Hotel & Casino

  • Indoor pool
  • Beachfront
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Dining

  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Food can be delivered to guest accommodation
  • Coffee machine

Basics

  • Free Wi-Fi
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Dustbins
  • Conditioner

General

  • Beachfront
  • Family rooms
  • Sea view
  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted
  • Storage available

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk

Pool and spa

  • Spa and wellness centre
  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Pool with a view

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Things to do

  • Casino
  • Golf
  • Bingo
  • Karaoke

Media and entertainment

  • Radio
  • Flat-screen TV
  • TV

Accessibility and suitability

  • Lift
  • No smoking
  • Designated smoking area

Parking and transportation

  • Parking
  • Private parking

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Cribs available
  • Kids meals

Outdoor

  • Balcony

Fitness

  • Fitness centre

Reviews of Best Western Palace Hotel & Casino

7,5
Good
2121 verified ratings
Wonderful
652
Very good
392
Good
486
Okay
209
Fair
184
Mediocre
87
Poor
111

Summary of reviews

Guests say
Guests appreciated the hotel's great location and friendly staff, enjoying amenities like the bar and casino. However, many reviews highlighted issues with cleanliness and service, with several guests expressing disappointment over the condition of the hotel and the responsiveness of the staff.
AI-generated from customer reviews
Location9.5 out of 10
Service2.5 out of 10
Cleanliness2 out of 10
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Location

Central Promenade - Douglas, Douglas

What's nearby

  • Douglas Beach251 m
  • Gaiety Theatre1 km
  • Derby Castle Depot1.1 km
  • Tower of Refuge1.4 km
  • Manx Museum1.5 km
  • Tynwald1.5 km
  • Douglas Harbour1.8 km
  • Douglas Head Lighthouse2.2 km
  • Braddan Bridge2.2 km
  • The Bowl2.3 km
  • Union Mills F.C.3 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Best Western Palace Hotel & Casino

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Best Western Palace Hotel & Casino

  • Where is Best Western Palace Hotel & Casino located?

    Best Western Palace Hotel & Casino is located at Central Promenade - Douglas, 1,6 km from the centre of Douglas. Douglas Beach is the closest landmark to Best Western Palace Hotel & Casino.

  • When is check-in time and check-out time at Best Western Palace Hotel & Casino?

    Check-in time is 16:00 and check-out time is 11:00 at Best Western Palace Hotel & Casino.

  • Does Best Western Palace Hotel & Casino offer free Wi-Fi?

    Yes, Best Western Palace Hotel & Casino offers free Wi-Fi.

  • How far is Best Western Palace Hotel & Casino from the airport?

    Best Western Palace Hotel & Casino is 13,3 km from Castletown Ronaldsway. Best Western Palace Hotel & Casino is 101,7 km from Holyhead Anglesey.

  • Does Best Western Palace Hotel & Casino have a pool?

    Yes, Best Western Palace Hotel & Casino has a pool on-site.

  • How does KAYAK find such great Best Western Palace Hotel & Casino hotel deals?

    KAYAK scours the web for all room deals available at Best Western Palace Hotel & Casino in Douglas and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Best Western Palace Hotel & Casino and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Best Western Palace Hotel & Casino.

See more FAQs

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,5
1,6 km
Castletown Ronaldsway
13,3 km

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