Excellent
8,0
Pros:
the staff is super nice, friendly and professional. stayed in many hotels in peru but the staff here is the best. very well trained especially front desk
Cons:
the showers in the rooms are extremely not practical. u can barely go inside of them. bartenders need more training on cocktails
Excellent
10,0
Pros:
Breakfast was amazing with lots of choice. A live omelette station made it perfect. The all inclusive Spa and room amenities made this a memorable stay. Great location
Excellent
9,0
Pros:
Beautiful facilities, perfect location and friendly staff. Plus, breakfast was delicious and varied… great way to start the day in amazing Cusco. Spa was great too.
Cons:
Rooms against the Inca wall were a bit claustrophobic, but ok once you got used to it.
Mediocre
3,0
Pros:
Location, breakfast
Cons:
Room was tiny and prices ridiculous Not a good value for money
Excellent
10,0
Pros:
Great as always. 2nd stay at this hotel and again we were pleasantly surprised. Amazing help from front desk staff.
Excellent
10,0
Pros:
In general everything. Front desk support was amazing. Two pisco sours provided each day was a nice treat.
Cons:
Room called “Inka wall” is literally a window that has no view but another wall on the other side. Not a big issue since we hardly stayed in the room. On our second stay we had a normal window and it was great.
Excellent
9,4
Pros:
Excellent service, breakfast, happy hour pisco sours - a very warm experience.
Cons:
Because it is an old convent, the rooms are a bit weird; cannot really hold it against them.
Excellent
8,8
Pros:
Wonderful atmosphere
Cons:
Like all converted convents not an ideal hotel layout- poky rooms and weird layout. They did a great job with what they had.
Excellent
10,0
Pros:
Cant thank the staff enough. These people go above and beyond to help their guests. Really one of the best hotels in the world because of the people that work there
Excellent
10,0
Pros:
Loved the staff and excellent hospitality.
Cons:
Too short of time to stay and enjoy.
Excellent
10,0
Pros:
Extremely friendly, detailed, and attentive service. A very luxurious stay and a delicious breakfast.
Cons:
There's nothing not to like about this hotel! Everything was great!
Excellent
10,0
Pros:
Everything, staff always ready to help. Walking distance to plaza de armas. Spa, must try Jhonatan, inca ruins to visit inside the hotel, the convento was built on top of two different cultures incas, and the previous
Excellent
9,1
Enjoyed overall stay where the excellent staff improved overall rating.
Excellent
10,0
Pros:
Everything was great about this hotel - the location, the service, the rooms and the breakfast
Excellent
9,0
Pros:
Very kind staffs
Cons:
None
Excellent
10,0
Pros:
staff was great hotel was beautiful
Cons:
I liked it