Pros (+) People were lovely, Jaime made me feel more like family than someone at the hotel for a business trip. Great vibe, location, clean, comfortable and a great price.
Cons (-) Would have liked a gym..
4 stars
Casa Mexicana Cozumel
Ave Rafael E Melgar 457, 77600 Cozumel, Quintana Roo, Mexico
Cozumel, Mexico
See location+52 987 872 9090Photos of Casa Mexicana Cozumel
Overview
Located a short stroll from Cozumel Maritime Terminal, Casa Mexicana Cozumel offers guests a convenient base when in San Miguel de Cozumel. It is ideally positioned for those wanting to visit local attractions.
Those staying at Casa Mexicana Hotel Cozumel can benefit from the relaxation facilities, which include an outdoor pool. It also offers child-minding services, a currency exchange and a reception that operates 24 hours a day.
The hotel has 90 well-appointed rooms that are filled with a variety of essential amenities to ensure guests have an enjoyable stay. They are also equipped with a hair dryer and a refrigerator.
Guests staying at Casa Mexicana Cozumel can sit down to a unique dining experience at the in-house restaurant, ideally based for those who want to stay close by when looking for a bite to eat. In the evening, guests can wind down in the cosy lounge bar.
For those who enjoy exploring local eateries, there is a great selection right on the doorstep. Cozumel Island Hotel Association is within walking distance.
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Amenities at Casa Mexicana Cozumel
- Snorkelling
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Services and conveniences
- Conference rooms
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- 24-hour front desk
Bathroom
- Shower
- Bathtub
- Bidet
- Hairdryer
- Toilet paper
- Public bath
- Bathrobe
- Private bathroom
- Walk-in shower
Accessibility and suitability
- Disabled access
- Lift
- Shower chair
- Adapted bath
- Allergy-free room
- No smoking
- Toilet with grab rails
Things to do
- Eco tourism
- Beach access
- Fishing
- Board games/puzzles
- Scuba diving
- Diving
- Snorkelling
General
- Family rooms
- Sea view
- Garden view
- Sofa
- Telephone
- City view
- Storage available
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Refrigerator
Pool and spa
- Massage
- Outdoor pool
- Plunge pool
Family friendly
- Babysitting or child care
- Child pool
- Complimentary breakfast
Outdoor
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Reviews of Casa Mexicana Cozumel
8.8
Very good
1353 verified ratings
Wonderful
789
Very good
253
Good
171
Okay
56
Fair
42
Mediocre
14
Poor
28
Summary of reviews
Guests say
Guests consistently praised the hotel's great location, cleanliness, and friendly service. Many reviews highlighted the convenient proximity to local attractions, making it ideal for travelers. However, there were some concerns regarding customer service at reception and issues with breakfast quality, which left some guests disappointed. Overall, the hotel offers good value for a comfortable stay.AI-generated from customer reviews
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Score by provider
8.7 out of 10
465 reviews
9.4 out of 10
52 reviews
9 out of 10
20 reviews
8.7 out of 10
1 review
9 out of 10
17 reviews
All reviews
Pros (+) Good breakfast, good room
Pros (+) Free breakfast.
Cons (-) No shuttle for transportation.
Pros (+) We have been staying at Casa Mexicana since 2002. Hotel is in a great location, exceptionally clean, great staff and Breakfast is wonderful. Has a family atmosphere and staff recognize you by name. Pool is great especially for kids. We would not think of staying anywhere else.
Pros (+) Location Breakfast Staff super friendly
Cons (-) In-room wifi internet had issues all week
Pros (+) We've stayed here last year. We had such great experiences that is why we came back this year! We love the staff. Even though they don't speak much English, but they help you in every ways they can. The staff is very determine to deliver great/friendly customer services.
Cons (-) I wish, down the line, they have room services. But this is just a minor...minor issue, which does not STOP us to return.
Pros (+) Convenient to town, a good value for the money. Very friendly and clean.
Cons (-) None
Pros (+) Great employees, best breakfast buffet, great rooms and great location for an excellent price. This will be preferred hotel to stay at cozumel. They have helpful staff that go out their way to make your stay outstanding. Hotel is perfect placed on the island for people who want to do everything on the island or main island. Steps away from the ferry, steps away from gift shops, walking distance to...
Cons (-) The beach view is ruined by the cruise ship parked to left of the hotel. But can be tolerable.
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Pros (+) Good location, steps from the ferry dock and close to shopping, restaurants etc. I felt very safe.
Cons (-) Room was very sparse in terms of decor, and smelt a little mouldy. This was a partner for the GFNY bike race, so provided a free breakfast to the riders staying there. The breakfast was awful! Minimal selection, no "hot" items, and the coffee carafe seemed to be perpetually empty. I realize they had a lot of mouths to feed, but as this acted as the main fuel source for most riders, the lack of pro...
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Pros (+) Proximity to central area - quick walk to square.
Cons (-) Be nice if they could offer snacks at happy hour time for a charge.
Location
Ave Rafael E Melgar 457, 77600 Cozumel, Quintana Roo
What's nearby
- La Plaza Cozumel186 m
- Museo de la Isla de Cozumel0.8 km
- Dolphinaris1 km
- Discover Mexico5 km
- Chankanaab National Park8.5 km
- Isla de Pasion10.3 km
- San Gervasio11.2 km
- Paradise Beach13.5 km
- El Cedral13.7 km
- Cozumel Country Club14.4 km
- Arrecifes de Cozumel National Park17.3 km
- San Francisco Beach17.3 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Casa Mexicana Cozumel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Casa Mexicana Cozumel
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Value for money | 8,5 |
|---|---|
Distance to city centre | 1,2 km |
Nearest airport | Cozumel |
Distance to airport | 2,4 km |