|"Very friendly and helpful staff"||(in 37 reviews)|
|"Good value and great location."||(in 17 reviews)|
|"full kitchen and the staff are Super friendly!"||(in 89 reviews)|
|"The room was filthy."||(in 53 reviews)|
|"The building was falling apart."||(in 23 reviews)|
|""Dust on blinds,doors,lamps and dirty bathroom.""||(in 5 reviews)|
|full kitchen||in 268 reviews|
|room was spacious||in 192 reviews|
|bed was comfortable||in 83 reviews|
|staff was friendly||in 72 reviews|
|front desk||in 51 reviews|
|needs updating||in 42 reviews|
|blinds on window||in 21 reviews|
|fireplace||in 21 reviews|
|great value||in 19 reviews|
|two bedrooms||in 15 reviews|
|black mold||in 5 reviews|
|rooms are very spacious||in 5 reviews|
|des moines||in 4 reviews|
|home away||in 3 reviews|
|felt like a home||in 2 reviews|
Room was filthy, furniture was destroyed and overall room was disgusting. I don’t believe they cleaned the room at all. Even the silverware had old food on it. Won’t recommend anyone stay there the whole property needs to be redone. New furniture and carpeting would be needed in EVERY room to be acceptable.
Good space for the money
Penthouse 2 bathrooms kitchen comfortable pull-out couch pet friendly great access to freeway plenty of parking
stairs were challenging but expected fitted sheet for pull-out couch didn’t fit room was clean but was a bit outdated would have loved log for the fire
Exterior could use work
We had a leak in the kitchen area and the bath tub could use some work
We have experienced worse
Full kitchen was nice if we needed to stay longer. Apartments converted into hotel. Pool was clean.
Hot tub was just warm, mold on ceiling, bad urine smell in room, no sheets or blankets or pillows for the pull out bed.
For the money, you can't get a better room, with as much space. The bath area is really private, set in the back of the room, not by the front door as per usual. Everything seemed faily clean. THe bed was not the newest but was comfortable. The common area for breakfast was very nice and attractive. WE didn't use the pool.
In general the place is not being maintained. The entrance to our room was unsightly and falling apart. A bit scary actually. There is no attempt at landscaping anything. The bathroom floor was coming up where the shower water had seeped underneath. There was a spider on one of the pillows when we were getting ready for bed.
almost like an apartment.. very pleasant
Large space, friendly staff and good breakfast
I really like the layout. The separate buildings gave it mountain resort feel, which I appreciated.
Free internet, breakfast, and access to a local gym are great.
My non-smoking room smelled like smoke and irritated my allergies.
We really like the location and it really fits our shopping needs in the Des Moines, IA area.
We stay at this location several times each year, actually every time we stay overnight in the Des Moines area. We were very disappointed with the aging condition of our room and the lack of upkeep of the property. Not only do we enjoyed staying at this location, but also at other Midwest USA locations. We were really shocked at the condition of our room!!!
Housekeeping not included in the price
It was easy to get to.
You get what you pay for and I don't think I paid for house keeping because it was non existent. The toilet was stained brown, the bottom of the tub was dirty (I took a shower wearing flip flops), the floors were sticky, and the bed had a dip in the center. I had to stay here for 5 days and I would come back at the end of the work day with hair all over the bath counter, in the soap dish and in the tub. I was so grossed out that I bought my own cleaner with bleach and cleaned the room myself. It was the kind of place that I didn't want to tell the front desk because who knew what they would do to my things while I was gone. Can't say I took advantage of the breakfast that was included because if the room was any indication of what was coming out of the kitchen, I wasn't taking any chances. One good thing is that it is freeway close.... And you know that because you can hear it through the walls. Sorry, but if my company trys to puts me up there again, I'll pass and get a room somewhere else on my own dime. There are plenty other options in the area.
The rooms were setup very nice and cozy . The staff was more than happy to help us with anything we needed and very friendly
When we walked in the room and it had been cleaned but the trash had not been removed. They were quick about fixing the situation. The rooms could use some up keep
Sterling Hotel & Suites is a premier extended-stay destination offering many amenities of home. Studios and loft suites include full kitchens with stove tops and ovens, full-size refrigerators, cookware, coffee makers, sleeper sofas alongside luxury bath amenities. In addition, guests can enjoy pet-friendly rooms, making a trip with the dog simple.
A business center is offered with on-site fax, computers, and a printer for use any time day or night. A complimentary continental breakfast is served every morning, a seasonal outdoor pool is available, and guests have access to laundry services both day and night. There are several other on site amenities to make the stay simple, including complimentary WiFi.
Begin the morning with a handmade breakfast from the on site kitchen, then explore the area for unique attractions including the Jordan Creek Town Centre for a range of boutique shops. After a day shopping and visiting the Des Moines Arts Center, guests can retreat to their fully-loaded suites for a homemade meal and relaxation in the fully-furnished living room.
Sterling Hotel & Suites is located a short distance from Lowa Events Center and plenty of business centers. Several popular restaurants are located just a few minutes away, and the Living History farm has plenty of family-friendly entertainment options.
For plenty of things to do and a comfortable night's sleep, book a stay at Sterling Hotel & Suites.
based on 581 reviews
Policies vary by room type and provider.
Sterling Hotel and Suites is located at 11428 Forest Avenue, 4,1 km from the centre of Clive. Mercy Medical Center West Lakes is the closest landmark to Sterling Hotel and Suites.
Check-in time is 15:00 and check-out time is 11:00 at Sterling Hotel and Suites.
Yes, Sterling Hotel and Suites offers free Wi-Fi.
Yes, Sterling Hotel and Suites offers free parking.
No, Sterling Hotel and Suites does not offer free airport shuttle service.
Sterling Hotel and Suites is 11,8 km from Des Moines. Sterling Hotel and Suites is 111,1 km from Fort Dodge.
Yes, Sterling Hotel and Suites is a pet-friendly hotel.
No, Sterling Hotel and Suites does not have a pool on-site.