Good to know
|Distance to city centre||3,1 km|
|Nearest airport||Ciudad Juárez Abraham Gonzalez|
|Distance to airport||11,5 km|
|"Friendly, efficient staff, excellent location"||(in 15 reviews)|
|"Heater kept room nice & warm."||(in 18 reviews)|
|"Great hotel, clean and comfy beds."||(in 9 reviews)|
|"Front Desk Staff is rude."||(in 7 reviews)|
|"Problems with coffee in the morning - coffee machine had broken down."||(in 8 reviews)|
Time of year
Show reviews that mention
|breakfast included||in 23 reviews|
|coffee machine||in 8 reviews|
|commercial area||in 16 reviews|
|connected to internet||in 2 reviews|
|excellent location||in 18 reviews|
|great place||in 10 reviews|
|hotel is nice||in 17 reviews|
|hotel was very clean||in 18 reviews|
|location breakfast||in 29 reviews|
|parking is ample||in 7 reviews|
|pool area||in 16 reviews|
|remedied the problem||in 2 reviews|
|requested a king bed||in 2 reviews|
|room and clean||in 26 reviews|
|staff excellent||in 29 reviews|
|transmit||in 2 reviews|
|wave oven||in 6 reviews|
The rooms were cool and the beds were comfy. The breakfast was good their coffee was great.
The lobby and hallways were hot. The rooms were nice and cool.
The staff was very courteous
Clean and quiet room
Customer service at the front desk was non existent. He was rude, did not even greet me or ask anything. I gave him my ID and the confirmation e-mail and he did not even look at it. Then to make things worst he tried to charge me again and I told him that it was already PAID. As printed on the e-mail I handed to him as soon as I got there. He tried to argue with me and waited for him to check again. It was a bad experience. He needs some serious customer service training.
Location was close to shopping areas. The hotel staff was friendly and very helpful. Hotel was very clean and rooms were very spacious.
The shuttle driver, Oscar, was very helpful and friendly. We enjoyed being with him very much.
The carpet in the hallways were dirty some of the time
The iStay Hotel Ciudad Juarez is located in the Pronaf commercial and business district and just 20 minutes of Abraham Lincoln Juarez International Airport, 10 minutes from the American Consulate and only 5 minutes from the Cordova Americas International Bridge. We are located strategically near to the principal industrial parks such as Parque Industrial Fuentes, Hermanos Escobar, J Bermudez, Omega and Gema. The hotel offer a breakfast buffet, served daily at our hotel. Around the hotel you will have easy access to shopping centers, restaurants, museums, bars and more.We have 147 comfortable rooms with high speed wi-fi access in rooms and wireless internet in public areas, transportation, local calls and 01 800 in courtesy.
based on 1 770 reviews
Things to know
- Friendly service
Policies vary by room type and provider.
Reviews about iStay Hotel Ciudad Juarez
Most popular landmarks
- Paso del Norte Cultural Center 0,9 km
- Juarez Market 2,6 km
- Cathedral and Mission of Nuestra Señora de Guadalupe 3,3 km
- Central Park 6,3 km
- Plaza Las Misiones 7,2 km
|El Paso||10,3 km|
|Ciudad Juárez Abraham Gonzalez||11,5 km|
|El Paso||4,7 km|