Traveller reviews
Overall rating
8,0
Excellent
Based on 3 687 reviews
Boarding
8,1
Comfort
7,8
Crew
8,3
Entertainment
8,0
Food
7,6
Find cheap flights on China Airlines
Return
Economy
China Airlines information
| IATA code | CI |
|---|---|
| Routes | 168 |
| Top route | Osaka Kansai Intl to Taipei Taiwan Taoyuan Intl |
| Airports served | 72 |
| Top airport | Taipei Taiwan Taoyuan Intl |
China Airlines traveller reviews
Pros
"Good movie selection, nice attendants."
(in 73 reviews)
"Good food and friendlier staff."
(in 234 reviews)
"Service was very good."
(in 163 reviews)
Cons
"flight attendant don't speak english clearly!"
(in 98 reviews)
"flight attendant don't speak english clearly!"
(in 94 reviews)
"Totally cramped in middle seat."
(in 38 reviews)
Recent reviews
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Find reviews that mention:
leg room
long flight
premium economy
flight attendants
great service
movie selection
food was good
flight crew
great flight
staff was friendly
economy seats
window seat
-
2,0
Pros: Canceled flights
Cons: Refunds
review from
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6,3
Pros: The crew was very friendly & movie choices were excellent
Cons: Neither my USB or electrical plug worked (this happened on my flight out as well), the loud music was terrible and played too long interrupting movie, headrests were literally so hard they were painful. I had a headache afterwards for hours.
review from
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9,3
Pros: Seat spacing was bigger than my flights to Bangkok/Taipei, loved movie choices
Cons: sanitation wipes for trays and arm rests
review from
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2,0
Pros: Flight cancelled
Cons: Flight cancelled
review from
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2,0
Pros: Flight cancelled due to Pooley strike. China air did help us get an alternate flight with a different airline.
Cons: More notice on cancellation. Airline knew the pilots were a problem long before our flight.
review from
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5,6
Cons: The entertainment system constantly plays media you can't control during the full takeoff and landing times, you can't even turn off the screen. This was particularly annoying during a nighttime landing. Also most of the movies had their content edited.
review from
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5,6
Cons: Check-in was poorly organized in Narita. Bag Drop off only took longer than regular check-in
review from
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6,0
Pros: The ground steward in LAX attended to our needs. He was cheerful and made us feel welcome.
Cons: The service on both flights, from LAX to Taipei and from Taipei to Manila. The flight attendants need to smile more often. They look so serious, especially when you ask them for something.
review from
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8,0
Cons: Seats we’re tight on second flight. They had an odd foot rest protruding.....?
review from
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7,6
Moslem meal were only based on Indian cuisine, no dessert!
Pros: One Air Hostess was extraordinary hospitable, shortest time on flight connection.
Cons: Limited Movies, no amenities
review from
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7,0
Attentive staffs, limited Moslem meal selection, no dessert
Pros: Attentive staffs, shortest time on flight connection.
Cons: My seat couldn't recline
review from
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9,6
Pros: Great food and entertainment
Cons: On time departure
review from
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6,6
Pros: The diabetic meals
Cons: Headphones and more snacks.
review from
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10,0
Pros: The food was great and the service was good as well.
Cons: They did not give us instant noodle when we asked for it and the seats in Economy did not have foot rest in front like Singapore Airline.
review from
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10,0
Pros: The food was great and so was the service.
Cons: The ride was a bit bumpy at times. I wish there is a foot rest in front for Economy class, just like Singapore Airline .
review from
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9,0
Pros: Service is excellent as always
Cons: Food could be better
review from
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10,0
Cons: Food options!
review from
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10,0
Cons: Have more flights!
review from
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6,6
Pros: Comfortable premium economy seat. Nice crew.
Cons: Vegetarian meals were repetitive and pretty boring and devoid of any source of protein.
review from
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9,0
Cons: Food. Duck breast was tough and almost inedible.
review from
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3,6
Pros: seat, food
review from
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7,6
Pros: The crew named Lucy was extraordinary,, the best I've experienced.
Cons: The seat was small, the food can't compare to Arab airlines, entertainment doesn't have much selection.
review from
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7,3
Pros: The crews were attentive, hospitable.
Cons: The same as above. Even sitting on Comfort seat, it's not comfortable, there's no place to keep belongings, next to toilets.
review from
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7,0
Pros: The flight was a great value for the price and the staff was amazing and attentive.
Cons: The vegetarian meals were pretty bad and I felt like the entertainment selection wasn’t great.
review from
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6,3
Cons: Airport boarding lounge was ice cold. Staff couldn’t be bothered with it.
review from
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4,3
Cons: I paid for a window seat through your website. When I arrived at the gate I saw that I had a middle seat. China airlines stated that they do not honor outside booking seat request. It was very uncomfortable for 16 hours.
review from
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8,0
Pros: Crew was very friendly
Cons: More comfortable seats
review from
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8,0
Pros: Crew was very friendly
Cons: Food choice and more comfortable seats
review from
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10,0
Cons: Crew was fantastic. Very attentive to passengers’ needs. From check in to baggage claim, China Airlines was fantastic. When many passengers needed to board aconnecting flight in Taipei to Bangkok with very little time, crew members shepherded all of us through the tram and security right to boarding. It was fantastic. China Airlines is my “go to” company for any routes on my travels they provide in the future. Thank you China Airlines!!!
review from
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3,6
Pros: Mechanics of aircraft. Boarding.
Cons: Crew was not very friendly. Not enough staff for such a large plane. Food was not good and took a long time to get our first meal. Could not understand English announcements because she was not very fluent. Probably would not fly China air again.
review from
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3,6
Pros: The technical aspects of the flight were fine. Boarding, the flight, and the aircraft. Very nice plane.
Cons: The crew was not very friendly and it didn’t seem like there were enough staf for such a large plane. It took a long time to get our first meal, and the food was terrible in comparison to other flights, even other China air flights we’ve been on. We could not understand the English announcements as she was not a fluent speaker. I would probabalynavoid flying with China air again.
review from
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7,3
Pros: Brand New a350-900. Great price
Cons: Food choices for westerners, more leg room.
review from
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10,0
Pros: Amazing service, comfortable and clean air craft
review from
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10,0
Pros: Amazing
review from
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10,0
Pros: The seat @ premuim economy is excellent with great amenities. Food was awesome and catered to cutomers diet needs. The crew was great considering the Language barriers.
Cons: Nothing! Awesome Airline. Would use again when traveling to Asia.
review from
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8,0
Pros: I had the economy XL seat and was quite comfortable
Cons: Other than earphone (one ear) not working, all others are good. That was the 2nd pair with the same malfunction, so I suggest changing the earphones.
review from
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8,3
Cons: Taipei airport is too cold. Had to stay overnight on a layover. Ruined the experience.
review from
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6,0
Pros: The crew was nice and reply promptly. They provide water/juice and snacks several times besides the main meals.
Cons: It was confusing to do online checking because I couldn't check in on Vietnam airline website. The airplane was old and had bad smells.
review from
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3,6
Cons: Six empty seats in the “emergency row” I was not feeling well and needed the extra space.5 hours into the 13 hr long haul to Taipei, I felt like I was going to hyperventilate, they charged me $120. Bucks for the privilege. Kosher meal was unbeatable.
review from
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7,3
Cons: The cabin temperature was a bit too warm, I sweated a bit during mid flight from the heat.
review from
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4,3
Cons: The temperature inside the cabin was too hot! It was warm and hot enough that chocolate I bought at duty free before the flight was melted!!
review from
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10,0
Pros: Premium economy is awesome. Roomy with great entertainment features. First Class @ premuim economy class.
review from
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10,0
Cons: Provide cover for eyes so that we can sleep better
review from
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10,0
Pros: Amazing crew good food
Cons: Perfect
review from
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4,6
Pros: On time, early.
Cons: Comfort. Too tight Food. Mediocre in economy
review from
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9,6
Pros: Everything is ok but too much bumpy
Cons: Nothing
review from
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10,0
Pros: Everything
Cons: Nothing
review from
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5,0
Pros: Couldn't get the seat we requested, Airlines still use dial up Credit card machine to process, unable to process C.C payment after using 3 different C.C Crew instead blamed me and ask me to use ATM to get Cash !
review from
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9,0
Pros: food and seat are good.
review from
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8,0
Cons: Good everything
review from
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8,0
Cons: Good everything
review from
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10,0
Pros: It was a two and a half hour flight and even in economy they served a full lunch with drinks included and tea and coffee service after. And they were so efficient!
Cons: No complaints at all, it was a great flight experience.
review from
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8,0
Cons: Thank you China airlines. This is the second time I have been traveled by China airlines. Next three months I will have a trip more. Good!
review from
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5,0
Pros: Entertainment, crew and food
Cons: Seat space
review from
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9,3
Cons: Wish there were more English instructions spoken. It was mostly Thai and Chinese.
review from
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8,0
Pros: Easy boarding procedure.
Cons: Seat was broken. The seat's back kept returning forward. Not a lot of water and snack we're given for flight this long.
review from
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8,3
Pros: crew was efficient, the taipei to ontario leg is more comfortable than taipei manila which has a linger leg room
Cons: improve food with better choices
review from
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8,0
Pros: Crews were excellent. Food was actually good!
Cons: More comfortable seats for long haul would have been nice!
review from
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5,3
Cons: They’re should prepare Muslem food because sometimes people bought tickets airplanes by online. By online can’t request Muslem food.
review from
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9,3
Pros: China airlines service is very good
Cons: Newer planes to Manila
review from
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9,3
Pros: Seat spacing was bigger than my flights to Bangkok/Taipei, loved movie choices
Cons: sanitation wipes for trays and arm rests
review from
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9,6
Pros: Great food and entertainment
Cons: On time departure
review from
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10,0
Pros: The food was great and the service was good as well.
Cons: They did not give us instant noodle when we asked for it and the seats in Economy did not have foot rest in front like Singapore Airline.
review from
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10,0
Pros: The food was great and so was the service.
Cons: The ride was a bit bumpy at times. I wish there is a foot rest in front for Economy class, just like Singapore Airline .
review from
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9,0
Pros: Service is excellent as always
Cons: Food could be better
review from
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10,0
Cons: Food options!
review from
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10,0
Cons: Have more flights!
review from
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9,0
Cons: Food. Duck breast was tough and almost inedible.
review from
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10,0
Cons: Crew was fantastic. Very attentive to passengers’ needs. From check in to baggage claim, China Airlines was fantastic. When many passengers needed to board aconnecting flight in Taipei to Bangkok with very little time, crew members shepherded all of us through the tram and security right to boarding. It was fantastic. China Airlines is my “go to” company for any routes on my travels they provide in the future. Thank you China Airlines!!!
review from
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10,0
Pros: Amazing service, comfortable and clean air craft
review from
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10,0
Pros: Amazing
review from
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10,0
Pros: The seat @ premuim economy is excellent with great amenities. Food was awesome and catered to cutomers diet needs. The crew was great considering the Language barriers.
Cons: Nothing! Awesome Airline. Would use again when traveling to Asia.
review from
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10,0
Pros: Premium economy is awesome. Roomy with great entertainment features. First Class @ premuim economy class.
review from
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10,0
Cons: Provide cover for eyes so that we can sleep better
review from
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10,0
Pros: Amazing crew good food
Cons: Perfect
review from
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9,6
Pros: Everything is ok but too much bumpy
Cons: Nothing
review from
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10,0
Pros: Everything
Cons: Nothing
review from
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9,0
Pros: food and seat are good.
review from
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10,0
Pros: It was a two and a half hour flight and even in economy they served a full lunch with drinks included and tea and coffee service after. And they were so efficient!
Cons: No complaints at all, it was a great flight experience.
review from
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9,3
Cons: Wish there were more English instructions spoken. It was mostly Thai and Chinese.
review from
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9,3
Pros: China airlines service is very good
Cons: Newer planes to Manila
review from
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8,0
Cons: Seats we’re tight on second flight. They had an odd foot rest protruding.....?
review from
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7,6
Moslem meal were only based on Indian cuisine, no dessert!
Pros: One Air Hostess was extraordinary hospitable, shortest time on flight connection.
Cons: Limited Movies, no amenities
review from
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7,0
Attentive staffs, limited Moslem meal selection, no dessert
Pros: Attentive staffs, shortest time on flight connection.
Cons: My seat couldn't recline
review from
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6,6
Pros: The diabetic meals
Cons: Headphones and more snacks.
review from
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6,6
Pros: Comfortable premium economy seat. Nice crew.
Cons: Vegetarian meals were repetitive and pretty boring and devoid of any source of protein.
review from
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7,6
Pros: The crew named Lucy was extraordinary,, the best I've experienced.
Cons: The seat was small, the food can't compare to Arab airlines, entertainment doesn't have much selection.
review from
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7,3
Pros: The crews were attentive, hospitable.
Cons: The same as above. Even sitting on Comfort seat, it's not comfortable, there's no place to keep belongings, next to toilets.
review from
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7,0
Pros: The flight was a great value for the price and the staff was amazing and attentive.
Cons: The vegetarian meals were pretty bad and I felt like the entertainment selection wasn’t great.
review from
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8,0
Pros: Crew was very friendly
Cons: More comfortable seats
review from
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8,0
Pros: Crew was very friendly
Cons: Food choice and more comfortable seats
review from
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7,3
Pros: Brand New a350-900. Great price
Cons: Food choices for westerners, more leg room.
review from
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8,0
Pros: I had the economy XL seat and was quite comfortable
Cons: Other than earphone (one ear) not working, all others are good. That was the 2nd pair with the same malfunction, so I suggest changing the earphones.
review from
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8,3
Cons: Taipei airport is too cold. Had to stay overnight on a layover. Ruined the experience.
review from
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7,3
Cons: The cabin temperature was a bit too warm, I sweated a bit during mid flight from the heat.
review from
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8,0
Cons: Good everything
review from
-
8,0
Cons: Good everything
review from
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8,0
Cons: Thank you China airlines. This is the second time I have been traveled by China airlines. Next three months I will have a trip more. Good!
review from
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8,0
Pros: Easy boarding procedure.
Cons: Seat was broken. The seat's back kept returning forward. Not a lot of water and snack we're given for flight this long.
review from
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8,3
Pros: crew was efficient, the taipei to ontario leg is more comfortable than taipei manila which has a linger leg room
Cons: improve food with better choices
review from
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8,0
Pros: Crews were excellent. Food was actually good!
Cons: More comfortable seats for long haul would have been nice!
review from
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2,0
Pros: Canceled flights
Cons: Refunds
review from
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6,3
Pros: The crew was very friendly & movie choices were excellent
Cons: Neither my USB or electrical plug worked (this happened on my flight out as well), the loud music was terrible and played too long interrupting movie, headrests were literally so hard they were painful. I had a headache afterwards for hours.
review from
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2,0
Pros: Flight cancelled
Cons: Flight cancelled
review from
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2,0
Pros: Flight cancelled due to Pooley strike. China air did help us get an alternate flight with a different airline.
Cons: More notice on cancellation. Airline knew the pilots were a problem long before our flight.
review from
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5,6
Cons: The entertainment system constantly plays media you can't control during the full takeoff and landing times, you can't even turn off the screen. This was particularly annoying during a nighttime landing. Also most of the movies had their content edited.
review from
-
5,6
Cons: Check-in was poorly organized in Narita. Bag Drop off only took longer than regular check-in
review from
-
6,0
Pros: The ground steward in LAX attended to our needs. He was cheerful and made us feel welcome.
Cons: The service on both flights, from LAX to Taipei and from Taipei to Manila. The flight attendants need to smile more often. They look so serious, especially when you ask them for something.
review from
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3,6
Pros: seat, food
review from
-
6,3
Cons: Airport boarding lounge was ice cold. Staff couldn’t be bothered with it.
review from
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4,3
Cons: I paid for a window seat through your website. When I arrived at the gate I saw that I had a middle seat. China airlines stated that they do not honor outside booking seat request. It was very uncomfortable for 16 hours.
review from
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3,6
Pros: Mechanics of aircraft. Boarding.
Cons: Crew was not very friendly. Not enough staff for such a large plane. Food was not good and took a long time to get our first meal. Could not understand English announcements because she was not very fluent. Probably would not fly China air again.
review from
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3,6
Pros: The technical aspects of the flight were fine. Boarding, the flight, and the aircraft. Very nice plane.
Cons: The crew was not very friendly and it didn’t seem like there were enough staf for such a large plane. It took a long time to get our first meal, and the food was terrible in comparison to other flights, even other China air flights we’ve been on. We could not understand the English announcements as she was not a fluent speaker. I would probabalynavoid flying with China air again.
review from
-
6,0
Pros: The crew was nice and reply promptly. They provide water/juice and snacks several times besides the main meals.
Cons: It was confusing to do online checking because I couldn't check in on Vietnam airline website. The airplane was old and had bad smells.
review from
-
3,6
Cons: Six empty seats in the “emergency row” I was not feeling well and needed the extra space.5 hours into the 13 hr long haul to Taipei, I felt like I was going to hyperventilate, they charged me $120. Bucks for the privilege. Kosher meal was unbeatable.
review from
-
4,3
Cons: The temperature inside the cabin was too hot! It was warm and hot enough that chocolate I bought at duty free before the flight was melted!!
review from
-
4,6
Pros: On time, early.
Cons: Comfort. Too tight Food. Mediocre in economy
review from
-
5,0
Pros: Couldn't get the seat we requested, Airlines still use dial up Credit card machine to process, unable to process C.C payment after using 3 different C.C Crew instead blamed me and ask me to use ATM to get Cash !
review from
-
5,0
Pros: Entertainment, crew and food
Cons: Seat space
review from
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5,3
Cons: They’re should prepare Muslem food because sometimes people bought tickets airplanes by online. By online can’t request Muslem food.
review from
Flight status
China Airlines route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
840
Bangkok
BKK
Kaohsiung
KHH
839
Kaohsiung
KHH
Bangkok
BKK
102
Kaohsiung
KHH
Tokyo
NRT
155
Nagoya
NGO
Taipei
TPE
103
Tokyo
NRT
Kaohsiung
KHH
52
Sydney
SYD
Taipei
TPE
154
Taipei
TPE
Nagoya
NGO
51
Taipei
TPE
Sydney
SYD
752
Singapore
SIN
Taipei
TPE
752
Surabaya
SUB
Singapore
SIN
106
Taipei
TPE
Tokyo
NRT
751
Singapore
SIN
Surabaya
SUB
751
Taipei
TPE
Singapore
SIN
772
Denpasar
DPS
Taipei
TPE
189
Busan
PUS
Taipei
TPE
837
Taipei
TPE
Bangkok
BKK
188
Taipei
TPE
Busan
PUS
135
Sapporo
CTS
Kaohsiung
KHH
134
Kaohsiung
KHH
Sapporo
CTS
107
Tokyo
NRT
Taipei
TPE
223
Tokyo
HND
Taipei
TSA
222
Taipei
TSA
Tokyo
HND
74
Amsterdam
AMS
Taipei
TPE
57
Taipei
TPE
Melbourne
MEL
58
Melbourne
MEL
Taipei
TPE
171
Toyama
TOY
Taipei
TPE
7916
Yangon
RGN
Taipei
TPE
7915
Taipei
TPE
Yangon
RGN
131
Sapporo
CTS
Taipei
TPE
130
Taipei
TPE
Sapporo
CTS
31
Vancouver
YVR
Taipei
TPE
23
Ontario
ONT
Taipei
TPE
24
Taipei
TPE
Ontario
ONT
4
Taipei
TPE
San Francisco
SFO
32
Taipei
TPE
Vancouver
YVR
115
Miyazaki
KMI
Taipei
TPE
114
Taipei
TPE
Miyazaki
KMI
182
New Delhi
DEL
Taipei
TPE
261
Seoul
GMP
Taipei
TSA
181
Taipei
TPE
New Delhi
DEL
260
Taipei
TSA
Seoul
GMP
7
Los Angeles
LAX
Taipei
TPE
8
Taipei
TPE
Los Angeles
LAX
119
Kagoshima
KOJ
Taipei
TPE
118
Taipei
TPE
Kagoshima
KOJ
167
Osaka
KIX
Kaohsiung
KHH
757
Kaohsiung
KHH
Singapore
SIN
862
Phnom Penh
PNH
Taipei
TPE
758
Singapore
SIN
Kaohsiung
KHH
111
Fukuoka
FUK
Taipei
TPE
110
Taipei
TPE
Fukuoka
FUK
158
Taipei
TPE
Osaka
KIX
836
Bangkok
BKK
Taipei
TPE
782
Ho Chi Minh City
SGN
Taipei
TPE
781
Taipei
TPE
Ho Chi Minh City
SGN
64
Vienna
VIE
Taipei
TPE
792
Hanoi
HAN
Taipei
TPE
722
Kuala Lumpur
KUL
Taipei
TPE
791
Taipei
TPE
Hanoi
HAN
721
Taipei
TPE
Kuala Lumpur
KUL
704
Manila
MNL
Taipei
TPE
703
Taipei
TPE
Manila
MNL
161
Seoul
ICN
Taipei
TPE
160
Taipei
TPE
Seoul
ICN
165
Seoul
ICN
Kaohsiung
KHH
166
Kaohsiung
KHH
Osaka
KIX
179
Takamatsu
TAK
Taipei
TPE
112
Taipei
TPE
Hiroshima
HIJ
178
Taipei
TPE
Takamatsu
TAK
12
Taipei
TPE
New York
JFK
159
Osaka
KIX
Taipei
TPE
121
Okinawa
OKA
Taipei
TPE
120
Taipei
TPE
Okinawa
OKA
861
Taipei
TPE
Phnom Penh
PNH
73
Taipei
TPE
Amsterdam
AMS
54
Auckland
AKL
Brisbane
BNE
54
Brisbane
BNE
Taipei
TPE
62
Frankfurt am Main
FRA
Taipei
TPE
132
Kaohsiung
KHH
Okinawa
OKA
133
Okinawa
OKA
Kaohsiung
KHH
53
Brisbane
BNE
Auckland
AKL
2170
Taipei
TPE
Toyama
TOY
53
Taipei
TPE
Brisbane
BNE
61
Taipei
TPE
Frankfurt am Main
FRA
762
Jakarta
CGK
Taipei
TPE
113
Hiroshima
HIJ
Taipei
TPE
164
Kaohsiung
KHH
Seoul
ICN
3
San Francisco
SFO
Taipei
TPE
761
Taipei
TPE
Jakarta
CGK
771
Taipei
TPE
Denpasar
DPS
732
Penang
PEN
Taipei
TPE
731
Taipei
TPE
Penang
PEN
Top airports served by China Airlines
- Taipei Taiwan Taoyuan Intl Airport (TPE)
- Hong Kong Intl Airport (HKG)
- Kaohsiung Airport (KHH)
- Osaka Kansai Intl Airport (KIX)
- Bangkok Suvarnabhumi Airport (BKK)
- Tokyo Narita Airport (NRT)
- Seoul Incheon Intl Airport (ICN)
- Taipei Sung Shan Airport (TSA)
- Manila Ninoy Aquino Intl Airport (MNL)
- Shanghai Pu Dong Airport (PVG)
- Fukuoka Airport (FUK)
- Okinawa Naha Airport (OKA)
- Singapore Changi Airport (SIN)
- Nagoya Chubu Centrair Intl Airport (NGO)
- Tokyo Haneda Airport (HND)
China Airlines contact information
- CI IATA code
- +886-2-412-9000 Call
- china-airlines.com Visit
Overview of China Airlines
Passengers can choose between Economy and Business Class on all China Airlines flights, with upgraded customers receiving access to the Sky Lounge prior to boarding. Premium Economy and Premium Business Class are also offered on intercontinental routes. Premium Economy provides additional leg room and a separated cabin section. Those in Premium Business Class will enjoy an ergonomically designed seat with full 180-degree range, a personal table lamp and modern oriental aesthetics.
Joining the SkyTeam alliance in 2011, it partners with major airlines from across the world, which include Air France, Korean Air and Delta Air Lines. The group combines to offer services to more than 150 countries, with more departure options and quicker travel times a benefit for customers. In joining SkyTeam they became the first Taiwanese airline to join an alliance, signaling a new global vision. Additional codeshare agreements are held with Bangkok Airways, Japan Airlines, Malaysia Airlines, Philippine Airlines, and Shanghai Airlines, which assist to increase the ability of offering connected flights throughout Asia.
China Airlines is part of the China Airlines Group, which has complete ownership of domestic focused Mandarin Airlines and low-cost carrier Tigerair Taiwan. The primary operating base is in Taipei, with a concentrated emphasis on Songshan, Kaohsiun and Hong Kong.
Both Airbus and Boeing aircraft are used by China Airlines. Models such as the A350 and 777 are chosen for long haul international flights. A distinctive pink plum blossom, which is Taiwan’s national flower, is featured on the tail of the fleet. A small number of the airline’s aircraft have been painted with the dark blue design of SkyTeam.
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