Yonkers Car Hire

Cons: The Rental car comapny called us and told us that they cancelled the reservation as there were no cars available. Waste Of My Time

Very disappointed

Pros: I've rented from hertz on several occasions and sadly this was not a good experience. It started even before I picked up the car and called hertz to ask about moving the date up by a day. They said nothing was in stock but could get in me in a smaller car for a lot more money. The day of the pickup I started chatting up the agent, only to learn the car had been on lot for the last 2 days and they had several cars available. Rather contradictory of what Hertz corp shared with me. No loss though, found another agency to get a car through. Last incident was with the rental return. I had made a mistake on when our flight was departing and as such put in an earlier drop off. Once I caught this, called hertz, explained my error and asked what would be cost for the 5 extra hours. Their quote back to me was half of what I paid for 6 days... I get that it may be disruptive to the next customer but then say that and not, this would be your new rate and nothing else. It's been real hertz

Cons: bad communication, charge extra without help