Pick-up location | Willowbrook |
---|---|
Car types | |
Hire locations | 1 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
One location in Willowbrook
One location in Willowbrook
Filters
Reviews
10,0 Wonderful
Oct 2019
Pros:
Staff very niceCons:
N/A8,8 Very Good
Dec 2016
Cons:
The drop off was confusing they had gone out to lunch but it was already past the time on the door that they said they'd be back and there was no drop box for the keys. luckily the man there was nice and didn't cause a fuss when i returned the keys later on.3,2 Poor
Sep 2016
Pros:
NadaCons:
The office is shabby. Not professional. Not welcoming. I was left alone in the lobby endlessly while the lady who's supposed to provide service was on her cell phone in her office. I just couldn't wait any longer. This was a waste of my time.5 locations in Willowbrook
Filters
Show reviews that mention
Reviews
4,8 Mediocre
Sep 2020
Pros:
Staff at Enterprise was fineCons:
Car was dirty inside and out. Not a good situation in a pandemic. Passenger seat would not recline. Stuck in the upright position. I understand we’re in a pandemic everybody is stretched to the limits however I could’ve paid $10 more and gotten a clean car with functioning seats. Would appreciate a partial credit for my trouble. Disappointing.8,4 Very Good
Sep 2020
Pros:
Very helpful.Cons:
Had to clean interior windows before I drove the car.4,8 Mediocre
Aug 2020
Pros:
The staff the size and the returnCons:
We rented a vehicle that wasn’t available as promised so had to settle for something else. The van was extremely dirty and not sanitized The driver side window didn’t work7,6 Good
Nov 2019
Pros:
The staff is friendly. I rent from Enterprise often. You can leave own vehicle there a well-lit lot while you rent from EnterpriseCons:
They are not open on a Sunday. There is a dropbox but you will be charged for an entire day. The recently had a price increase of 25% which is very disappointing. Rates are very high even for Platinum reward members.9,6 Wonderful
Aug 2019
Pros:
Staff was friendly, and took time to explain a couple questions I had. Very satisfied with car Nissan Maxima. Clean Car when received.Cons:
Maybe a better outside markings for rental pickups & rental returns. Location inside could of been cleaner.9,2 Wonderful
Nov 2018
Pros:
I rent quite often and The people at this branch have always treated me great..Cons:
Price2 locations in Willowbrook
Filters
Reviews
3,2 Poor
Nov 2019
Pros:
Staff was not friendly and not helpful. I was told that they don't have a car for me, even though I made a reservation. I don't recommend this location at all!Cons:
Staff didn't even try to locate a car for me. She didn't want to help me at all.2,4 Poor
Jul 2018
Pros:
supposed to pick up my rental at 9 am , waited one hour for a car to be lockated , another 1 hour drive to pick up the car , and another 1 hour drive back to first location , after all i missed my 5day trip , and when i returned the car after 2 days , got charge 70% of the price , talk to hertz associate and her response was “ unfortunately nothing i can do ....2,0 Poor
May 2018
Pros:
I do not recommend this dealership. I was there on May 7, 2018. Very poor service, the girls were constantly talking on the phone with someone, I was not helped to take the car.Cons:
I do not recommend this dealership. I was there on May 7, 2018. Very poor service, the girls were constantly talking on the phone with someone, I was not helped to take the car.4,4 Mediocre
Apr 2017
Cons:
Price and service !2,0 Poor
Nov 2016
Pros:
This was booked as an airport rental. The agency is 45 minutes away form the airport. Fortunately, I was able to cancel the rental and re-book at the airport. This was a very poor way to treat a traveler.One location in Willowbrook
Most popular car type | Intermediate |
---|