10.0 ExcellentOct 25 2021
The pickup/dropoff location was very convenient. The people were polite, professional, and friendly. Everything went off without a hitch. I wouldn't hesitate to use them again, should we ever need to rent a vehicle. Thanks Hertz!
10.0 ExcellentSep 15 2021
Easy process. Helpful and quick staff. No complaints
4.0 OkayJun 8 2021
I did get a car.The facility charged me extra. Even though I showed them my prepaid receipt. They said they could not give me a car without the additional charges. The manager's name is Rick.
8.0 ExcellentApr 10 2021
Simple, limited-contact pick up and drop off.When I returned the car two days early, the staff at Hertz were unable to do a refund for those extra days. This isn't a criticism of Hertz -- just know that when you book through Kayak, they don't have as much flexibility for extending or shortening a rental. Note that this Hertz location does not do after-hours drop-off. You must return the car before closing time.
4.0 OkayMar 10 2021
The two ladies who checked me in were a delight to deal with. Very professional and personable as they went through all the paperwork and what not.My pre-paid 1pm reservation was for a Mid-size Car, and when I got there at 1:30pm they had rented my car and had no Midsize cars left, so I was stuck with an economy car that felt like I was driving a go-kart on steroids or tin can on wheels. That was total BS!! Also, they closed the location close to my house, but it is still listed on their website, Yahoo, Waze, Google, etcetera, so when I drove over there to swap cars, there was a sign on the keys drop box saying to drop off cars across town, at the location where I picked up the car. Again, total BS!! Then when I returned the car they ran my credit card before talking to me at all, and I wanted to use my debit car. When I asked to cancel the charge and put it on my debit card, she said it was too late, she couldn't do that. Third strike of total BS. Even if it costs more and is farther away, I will never again rent a car for Hertz!!
2.0 MediocreSep 12 2020
The location didn’t exist.
10.0 ExcellentJun 29 2019
Things were great. I did get nervous that my car wasn’t available but the staff there made it go over smoothly. If I had to be knit-picky, I had to wait 15 minutes for my car to get prepped and ready.
4.4 OkayMay 20 2019
Pick up was quick.The drop off was terrible. Was told my drop off location had after hours drop off but it did not. Because of this, I was late for the next plan on my tight schedule.
3.6 MediocreApr 1 2019
Person at hertz was impolite. Very poor customer service, and overcharged on insurance.
6.0 GoodDec 20 2018
I didn't like that in spite of telling them I didn't pre-pay and I didn't want to pre-pay my gas, they did it anyway. So I ended up paying 40 extra dollars. Won't rent from Hertz again.